Great experience! Came in to order the orka sofa & Dan was amazing at explaining everything thoroughly! Would recommend going into store to order so they can answer any questions you might have!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Se mer
Företaget har svarat
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Se mer
Företaget har svarat
We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,gu... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Gonerby Road, NG31 8AU, Grantham, Storbritannien
- 0333 999 9743
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dan was very helpful from the outset
Dan was very helpful from the outset. Answered all our questions, advised accordingly, very friendly, knowledge and professional.
13 juli 2026
Svar från DFS Furniture - Grantham
Hello Lindsey,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience!
Great experience! Came in to order the orka sofa & Dan was amazing at explaining everything thoroughly! Would recommend going into store to order so they can answer any questions you might have!
14 juli 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I had a very pleasant experience at…
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my daughter, which I truly appreciated. Thank you for your excellent customer service!
12 juli 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Such a polite and helpful young lady
Such a polite and helpful young lady. Very knowledgeable and talk through all the pro and cons of extras that we took then all
11 juli 2026
Svar från DFS Furniture - Grantham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Helpful knowledgeable staff not pushy
9 juli 2026
Svar från DFS Furniture - Grantham
Hello Irene,
Thank you so much for taking the time to give us an amazing review and to share your experience with others.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very good very good
4 juli 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello Louise,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Efficient service
Being disabled, I didn't want to spend forever looking and constantly badgerd by staff. My experience was quick and efficient. In and out within 30 with new sofas.
Great staff (Grantham)
1 juli 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good Customer Care
Good Customer Care
Sammy at the Grantham branch was very thorough with all the details we required and was very imformative. She had a very polite nature. Great customer care.
28 juni 2026
Svar från DFS Furniture - Grantham
Hello Andy,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Grantham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The salesman
The salesman, Andrew was very professional. He covered every issue connected with buying a suite, ensuring the purchase was right for me. Excellent customer service
25 juni 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
First class service from Chloe…
First class service from Chloe explained everything with ease
18 juni 2026
Svar från DFS Furniture - Grantham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Feedback
The ladie who served us was really helpful&informative. Very approachable and easy to speak with. Very professional and made our shopping experience enjoyable!!
21 juni 2026
Svar från DFS Furniture - Grantham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
My order was expertly handled by Chloe
My order was expertly handled by Chloe. She was knowledgeable, helpful and guided me through the process with ease and some humour!
Thank you, Chloe.
19 juni 2026
Svar från DFS Furniture - Grantham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very knowledgeable staff
Sammi was really helpful. Very precise in giving us the information. Very friendly and knowledgeable.
17 juni 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.