The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Se mer
Företaget har svarat
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Se mer
Företaget har svarat
The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Gonerby Road, NG31 8AU, Grantham, Storbritannien
- 0333 999 9743
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service not pushy at all,
Excellent service not pushy at all,
across two days we were in store for approx 4 hours.
7 juni 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We had a good experience with Demi in…
We had a good experience with Demi in Grantham. She was patient with us as we took a long time to decide on style and design, gave us all the information we needed to finally purchase our sofa.
2 juni 2026
Svar från DFS Furniture - Grantham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The credit application was easy and the…
The credit application was easy and the extra insurance was good value for momey. Chloe looked after us in grantham branch and mafe the whole process straightfotwards
31 maj 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
No pressure sales
We were left to look and try in store. The sales rep didn’t pressure or hover around which helped us feel relaxed enough to take our time to look
31 maj 2026
Svar från DFS Furniture - Grantham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Wonderful experience
Wonderful experience. Asked if we needed help when we walked in and then left us to look around and checked every now and again not overly in your face
31 maj 2026
Svar från DFS Furniture - Grantham
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great experience dealing with Chloe in…
Great experience dealing with Chloe in your Grantham store, would give her 10/10 for our customer journey with her. There was no hassle, no feeling pressured, no feeling rushed, we spent ages trying out different products and were very impressed with our visit
30 maj 2026
Svar från DFS Furniture - Grantham
Good Afternoon,,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Cherice and Sammy were very attentive and gave us advice as we were browsing and making our purchase. Excellent customer service. Highly recommend.
30 maj 2026
Svar från DFS Furniture - Grantham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Cherice and Sammy.
Kind Regards,
Jordan
DFS Customer Support
I was greeted by a young man asking me…
I was greeted by a young man asking me if i needed help and then he let me look for mysalf he was very polite and when i found the sofa for me he was very helpfull i think hes worth a pay rise
20 maj 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very good service
Very good service, staff very helpful. We dealt with Dan He explained everything well and well pleased with his service.
27 maj 2026
Svar från DFS Furniture - Grantham
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Grantham
Hello Nathan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service while allowing plenty of…
Great service while allowing plenty of time and space to make what is a big decision
23 maj 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for sharing your 5 star review with us.
Kind Regards,
Holly M
DFS Customer Support
Very nice lady who knew her job.
Very helpful staff.
Lots of infomation.
Answered all our questions expertly.
21 maj 2026
Svar från DFS Furniture - Grantham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Grantham
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Pleasantly helpful staff when you needed them, no pushy sales people, Bonus!
Absolutely outstanding service from Chloe at Grantham DFS!
Friendly, knowledgeable and very helpful - she asked several times if we wanted tea or coffee and was on hand to answer any questions we had.
Clean - on the two visits we had to ensure we had picked the right corner suite, there was a very pleasant lady who was busy cleaning everywhere and she asked us if we needed help too.
Well organised, No pushy staff, and a good range of corner suites which we were looking for.
Excellent value for money.
Quality sofas.
Chloe is a good ambassador for the company - thank you for your excellent service today.
7 maj 2026
Svar från DFS Furniture - Grantham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Nice lad to deal with explained…
Nice lad to deal with explained everything properly and wasn’t a pushy sale man
Great experience and well done dfs for employing polite staff at the Grantham branch
14 maj 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Lovely sofas and was asked if need help…
Lovely sofas and was asked if need help as come in door and informed us of where items wanted was in shop and given time to look on our own before helping me with sale
10 maj 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Grantham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Having been into the Grantham store…
Having been into the Grantham store last week I dealt with Chloe, who is an absolutely great example of someone that you would want to represent your company. Despite that fact that I’m a complete nuisance , her patience and customer service was outstanding. I returned today having made a decision ,and once again spent great deal of time to make sure I was completely happy. A great example of why we need retail sites and not faceless internet sales
9 maj 2026
Svar från DFS Furniture - Grantham
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Whole experience with purchasing a new…
Whole experience with purchasing a new suite was excellent.
9 maj 2026
Svar från DFS Furniture - Grantham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good experience
The experience was good. The staff were helpful. Andy our salesman was excellent.
The situation about vat free riser recliner chairs was a mess, with company policy not being clearly known.
27 april 2026
Svar från DFS Furniture - Grantham
Good Afternoon,
Thank you for sharing your review. We’re glad to hear you enjoyed your experience with us in store and we are very sorry to hear of your experience with the riser recliner. We will ensure this is fed back to the relevant team. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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