Ease of ordering. Various promotions from time to time. Ability to create a list of Favorites. If you create your member info, you accrue points based on order volume, to equate to $ for application... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was rather difficult to navigate and pick out products and then I had trouble with my address and telephone #. I have two residents but it wasn't clear as to how to let you know where to send pr... Se mer
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Their app still has some bugs to workout like it’s not as user friendly as I was hoping for and their shipping has caused issues on past orders (not arriving on time or not arriving at all). Amazing b... Se mer
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Not fond of the $12 fee for the Flex HSA/FSA fill-in-the-blank questionnaire. While it was noted in writing that there may or may not be a $12 fee for a consultation in the form of a Chat, that seemed... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Dermstore launched in 1999 with the vision of creating a trusted dermatologist-backed online beauty store. Founded by a board-certified dermatologist, the company became a safe haven where customers could purchase with confidence. We have since grown to offer a wide range of skin care and cosmetic brands. Our collection includes: professional-strength formulas (otherwise only available at a doctor's office), exclusive spa care lines, salon-grade brands, as well as hard-to-find niche and specialty brands from around the world. In 2013, Dermstore became a wholly owned subsidiary of Target Corporation. We are headquartered in Southern California with a Spa location in Hermosa Beach.
Kontaktuppgifter
90254, Hermosa Beach, USA
- 800.213.3376
- service@dermstore.com
- www.dermstore.com
4,0
Bra
53 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I think it’s difficult to find and…
I think it’s difficult to find and redeem your points.
14 juli 2026
Svar från Dermstore
Hello,
We appreciate your feedback regarding the difficulty in locating and redeeming points. We are actively working on improving this process for our valued customers.
A message has been sent to your account.
Kind regards,
Liam
The advertisement that popped up caused…
The advertisement that popped up caused my bank card to be frozen.
14 juli 2026
Svar från Dermstore
Hello,
We are very concerned to hear about this issue. We are looking into this immediately.
A message has been sent to your account.
Kind regards,
Liam
thank you for your products of quality
14 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Always reliable with great quality…
Always reliable with great quality products and brands at good prices
14 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I’m really not happy with your site
I’m really not happy with your site. Annoyed that my points expire and that discount codes don’t always seem honored.
14 juli 2026
Svar från Dermstore
Hello KM,
We appreciate you sharing your feedback. We understand your frustration regarding points expiration and discount code issues. We are reviewing our policies to improve our customer experience.
A message has been sent to your account.
Kind regards,
Liam
You have a great selection and you…
You have a great selection and you always have great sales. Both work for me.
14 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
No communication or item.
Item i ordered was apparently not in stock. I did not get notified that it was not in stock until I reached out to customer support AFTER I got the package which only had the freebie.
13 juli 2026
Svar från Dermstore
Hello,
Thank you for taking the time to leave your review. We sincerely apologize for the frustration and inconvenience caused by the item being out of stock and the lack of timely notification. We understand how disappointing it is to receive an incomplete order and only learn about the missing item after the fact. We are constantly working to improve our communication and inventory management processes to prevent such situations from happening again.
A message has been sent to your account.
Kind regards,
Liam
Easy to navigate and find exactly what…
Easy to navigate and find exactly what i was looking for
12 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I repeatedly tried to cancel my order…
I repeatedly tried to cancel my order because the total was different than my calculations with the discount. I am yet to know if my order has been canceled I repeatedly filled out the information. I will never try to order from you again.
13 juli 2026
Svar från Dermstore
Hello Deborah,
Thank you for taking the time to leave your review. I am truly sorry to hear about the difficulties you experienced with your order and the discount. I understand your frustration regarding the uncertainty of your cancellation request. I have sent a message to your account to help resolve this for you.
Kind regards,
Liam
That’s all,folks
13 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Order confirmed then cancelled
Order confirmed, then I received an email that my order was cancelled with no explanation other than to log in to my account. Tried logging into my account, no account on file, wrong password, try again, something went wrong. Terrible experience.
13 juli 2026
Svar från Dermstore
Hello,
I am truly sorry to hear about the incredibly frustrating experience you had with your recent order and account access. It's completely understandable how upsetting it is to have an order canceled without explanation and then encounter difficulties logging into your account. We are actively investigating these issues to ensure they don't happen again.
A message has been sent to your account.
Kind regards,
Liam
It was amazing and prompt
8 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
There is no went wrong this time
There is no went wrong this time. I have bad experience on the products I returned few months ago. Return department didn’t credit the full amount of products I returned. This made me lose interest in buying on this website. I purchased appr. $2G annually
13 juli 2026
Svar från Dermstore
Hello,
Thank you for your review.
We are truly sorry to hear about the negative experience you had with your recent return and the issues with the credited amount. We understand how frustrating this must be, especially given your history as a loyal customer. We value your business and regret that this incident has caused you to lose interest in shopping with us. We are committed to resolving such issues and improving our services.
A message has been sent to your account.
Kind regards,
Liam
Easy to do business with
13 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Easy ordering
13 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Svar från Dermstore
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
You had the items I was looking for…
You had the items I was looking for plus I got 25% off!
13 juli 2026
Svar från Dermstore
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.