DCL Insurance Omdömen 

1 866
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I dealt with Yohann and he was very supportive, knowledgeable, polite during my renewal for taxi insurance and got me the best deal. I have been with this company for last few years and all the membe... Se mer

Betygsatt 5 av 5 stjärnor

Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 866)

356 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent service and dealt with my…

Excellent service and dealt with my private hire insurance promptly and quickly. I would highly recommend DCL insurance.The advisor Danielle Wakelin was very friendly and helpful.

28 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Nice customer service

Nice customer service

27 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

It’s my 6th year with DCL insurance I’m…

It’s my 6th year with DCL insurance I’m very happy very nice and friendly staff specially today 27-07-2026 I speak with Yasmin was very nice and helpfully very good staff very good DCL company very good service

27 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Betygsatt 5 av 5 stjärnor

Thebservicebi eecieved wasbsecond to…

excellent service thebcompany rep was nice and efficent anwering all questions raised

22 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Jill from Dcl doing fantastic job…

Jill from Dcl doing fantastic job giving good price and good customer service thanks

23 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Long time i am with them they always…

Long time i am with them they always look after me.

21 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Professional

Adel was Professional, courteous and efficient 5*

21 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Fantastic service Girl called Yasmin is…

Fantastic service Girl called Yasmin is very helpful and kind and looks very professional behaviour i highly appreciate her professionalism in this industry 👏👏👍

20 juli 2026
Omdöme utan inbjudan
Logotyp för DCL Insurance

Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Good service

17 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

I have had good experience and I have…

I have had good experience and I have renewed again my insurance with DCL and I am very very very happy with Danielle wakening and she helped me get the good price and made it easy for me.

17 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.

Betygsatt 5 av 5 stjärnor

Yasmin was great helpful thanks

16 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Yohann Ashworth - Great Customer Service

Yohann Ashworth
​​​​He was great when I called DCL for my renewal. It took only 5 minutes to sort out my renewal. He even offered some dicousnt which was much appreciated. Thanks

16 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Service was straight forward yasmin was…

Service was straight forward yasmin was very polite and clear.This is why i decided to renew with you guys again thanks again.

15 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Best insurance compnay for private hire…

Best insurance compnay for private hire driver best price best customer service

15 juli 2026
Omdöme utan inbjudan
Logotyp för DCL Insurance

Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Person that talk to me was friendly and…

Person that talk to me was friendly and supportive on my insurance status. It was an honour to still be my insurance company as they guided me each steps on how to change my car and what was the cheapest price.

6 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service

10 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

It’s really good Insurance and there’s…

It’s really good Insurance and there’s a girl her name is Daniela. She’s a really good she’s really patient. She explained a good way. She’s really good girl thank you Daniela.

7 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Matthew santos was great to speak to…

Matthew santos was great to speak to and dealt with my matter with utmost professionalism

1 juli 2026
Omdöme utan inbjudan
Logotyp för DCL Insurance

Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 1 av 5 stjärnor

I have a problem with my insurance…

I have a problem with my insurance company called DCL last year my car was stripped off the front bumper and the two lights are stolen and I reported to my insurance and it took them to finished over four months at that time and I lost my earnings and I’m struggling to pay for my bills as well .
The second time was happened to my car as well they stripped as of what they done a year ago this time they took front bumper, bonnet and the two front lights and they broke down to the driver side mirror as well so when I claim through my insurance they haven’t done any thing to fix my car it took them a while to get the parts and at this time I’m struggling with my expenses and I’m behind to cover for my bills as well, And I spoke with them so many times with the customer service representatives but they are not helpful and they don’t care, so still I’m out of work and they don’t know how long to get done the car . And I don’t think they have a communication between them one. And specially if you are a Taxi driver every thing is to hard to cover your expenses. I hope everyone they can see my problems with DCL and I hope everyone can understand it this situations from my experience.

12 maj 2026
Omdöme utan inbjudan
Logotyp för DCL Insurance

Svar från DCL Insurance

We are very concerned to see your review and would like the opportunity to investigate this. We will ask a senior Manager to look into this as a matter of urgency and they will be in touch with you to discuss further.

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