DCL Insurance Omdömen 

1 865
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I dealt with Yohann and he was very supportive, knowledgeable, polite during my renewal for taxi insurance and got me the best deal. I have been with this company for last few years and all the membe... Se mer

Betygsatt 5 av 5 stjärnor

Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Se mer

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Betygsatt 5 av 5 stjärnor

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

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Betygsatt 5 av 5 stjärnor

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Se mer

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Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 865)

354 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

well done Jill

Hi
i have dealt with Direct Chauffeur Line for many years and every year they come up with a fair price
Jill worked hard in getting me the right quote otherwise i would have shopped around
Well done Jill

11 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Betygsatt 5 av 5 stjärnor

Good Service - I spoke with Danielle (Wakelin) at DCL…

I spoke with Danielle (Wakelin) at DCL today, with some policy and price queries regarding my Chauffeur policy renewal. All was sorted quickly and efficiently, the pricing is competitive and cover was renewed for the year. A good service.
Tom H

10 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.

Betygsatt 5 av 5 stjärnor

Easy to communicate,

Easy to communicate,
Very polite and helpful

10 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Yasmin she is a wonderful Customer…

Yasmin she is a wonderful Customer Service
Respectful kind, very clear thanks to close Brother Insurance for bringing such a good Customer Service thanks again

8 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Yasmin was very professional

Yasmin was very professional, calm and explained everything to me that I asked. She gave me time to consider the info and answered all my questions. Very happy with the experience. 5 stars all the way.

7 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Betygsatt 5 av 5 stjärnor

I am with DCL for more than 10 years…

I am with DCL for more than 10 years now, never had a problem with them. They are the best insurance provider I must say. Highly recommended…..

7 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Fantastic service from DCL Insurance.

Fantastic service from DCL Insurance.
Got a great deal, and Misty was extremely helpful. Highly recommend.

5 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Yasmin truly a professional helpful…

Yasmin truly a professional helpful honest person, she tried relentlessly to get the best possible quote.
Thank you
Fourth year with DCL now
Excellent
Keep up the good work

5 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Been with DCL from 4 years really very…

Been with DCL from 4 years really very good experience overall. specially service is fantastic. Recommend all friends. Thank you jill

3 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Betygsatt 5 av 5 stjärnor

Friendly

Friendly, quiet fast insurance was done.

4 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 1 av 5 stjärnor

This company insure ZIA LOGISTICS

This company insure ZIA LOGISTICS. Their lorry hit our parked stationary car months ago. Nothing to dispute. Initially DCL acted quickly and responded immediately, was impressed. Unfortunately after that radio silence..doesnt reply to any emails or correspondence. Neither does thetransport company. Seems they do this often.

23 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Using them.for few years now

Using them.for few years now, always had the best rate and professionalism

3 augusti 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Excellent service.

30 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

I have been working with this company…

I have been working with this company for years and getting best results every time, smooth and kinder.
Thank you lfor keeping me on the road

30 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful

28 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Excellent service the staff is friendly…

Excellent service the staff is friendly and helpful

30 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Top taxi insurance company

All good. Efficient and competitive. Yasmin dealt with the administration effectively and politely

29 juli 2026
Omdöme utan inbjudan
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Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Betygsatt 5 av 5 stjärnor

Excellent service and dealt with my…

Excellent service and dealt with my private hire insurance promptly and quickly. I would highly recommend DCL insurance.The advisor Danielle Wakelin was very friendly and helpful.

28 juli 2026
Omdöme utan inbjudan
Logotyp för DCL Insurance

Svar från DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

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