Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .
Företaget har svarat
Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you
Företaget har svarat
Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Kontaktuppgifter
19 West Street , SM5 2PT, Carshalton, Storbritannien
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really helpful and friendly service
Really helpful and friendly service. They provided me with a great insurance quote and made the whole process quick and easy. Very professional!!!!
25 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Svar från DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Quality agent, Yasmin
Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds.
For this year renewal, Yasmin was clear and precise about the policy. No hidden fees and all items in the policy were clearly explained.
I did my renewal this year with DCL because of how the agent handled the client.
DCL would be better if all agents had Yasmin qualities.
23 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us.
Thank you so much Danielle Wakelin.
Thank you so much Danielle Wakelin.
Everything was explained in detail and easy to understand Excellent service Thanks.
22 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Excellent service very pleased thank you
22 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
My contact was Ellie
My contact was Ellie. Great and polite. Anything she didn’t know, rather than say no, she said she’d find out and came back to me. Which is all you want. Well done Ellie and DCL
22 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Ellie and her manager.
DCL insurance renewal
I was contacted by Danielle Wakelin from DCL insurance about the renewal of my insurance. Everything was explained in detail and easy to understand so all the process was completed successfully. Thank you DCL insurance and thank you Danielle for your patience and good service.
21 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Danielle wakelin
21 september 2026
Omdöme utan inbjudan
DCL is top insurance company.
DCL is top insurance company.
Ciaran was a very professional and very helpful.
Thanks again.
21 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Outstanding client support.
I appreciate today's call, George West. I must say You were very professional, supportive, and understanding, coming close to matching the outside offer I received. You and others like you are a valuable asset to the DCL👊🏽Thank you!
21 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto George and his manager.
Excellent service and very helpful…
Excellent service and very helpful service.
16 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
DCL Provides excellent support and…
DCL Provides excellent support and services, Yasmin has been very supportive and understanding. Yasmin has been emailing me and calls to me for my renewal very politely spoken. Thank you Yasmin.
Good Renewal Price 🫶🏼
18 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
Thank you Yasimin
Yasmin is very high experience agency, it was amazing how she explaine everything clearly and also to finish the job on time.
Thank you .
18 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Best customer service DCL i was doing…
Best customer service DCL i was doing renewal and i received very good service i really appreciate Jill for your Amazing assistance thank you
14 augusti 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Very good customer service.and helpful
Very good customer service.and helpful
Thank you
15 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I am with dcl insurance I spoke to…
I am with dcl insurance I spoke to Danielle Wakelin and she was very helpful and polite and helped me very well I would rate her a 10/10
14 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Danielle Wakelin was an absolute star
Danielle Wakelin was an absolute star, excellent customer service- I would highly recommend her!
14 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Svar från DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very good service.
12 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yasmin was great DCL very Competetive pricing
Yasmin was great and so is DCL i changed insurer after 5 years once with a other insurer what mistake leaving DCL was, Im still waiting 2 years later for a non fault claim settlement! I have been back with DCL now and will be recommending to others wont be going else werefor sure 5* for DCL.👍🏽
11 september 2026
Omdöme utan inbjudan
Svar från DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
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