Darcey Quigley & Co Omdömen 

The swiftness of payment from our debtor once you become involved is greatly appreciated.

Brilliant service as always.

Brilliant service - immediate results, beyond what I could have hoped for, by pleasant, friendly people.

Excellent service, Full debt recovery kept me informed every step of the way. Would definitely recommend.

It was really straight-forward to instruct Darcy Quigley to chase down an unpaid invoice. They were efficient and communicated throughout to keep us informed.

We have been able to recover the debt in full which when chasing ourselves didn't look likely. I would certainly recommend them and wouldn't hesitate to use them again.

So we contacted Darcey Quigley & Co and told them we had been chasing our client for payment since July 2025 with no success. Thats when Katrina went into action with her team, they emailed and called the client multiple times with no responce, clearly the client thought not paying us was okay. Round two, Katrina suggested she organise bailiffs to call in personally and have a "chat". The next day they had visited the client and reported an offer had been made to clear the debt the following day. The time frame on this was just under two weeks. Amazing result which goes to show if a professional approach is taken with a clear plan debtors realise they cannot get away with it.
Would highly recommend Darcey Quigley & Co.

I Had been chasing an unpaid invoice for some time and had no joy at all.
Within hours of being Katrina being on the case the people who owed the money were desperate to pay me.
Darcey and Quigley not only recovered the debt but also managed to get the fee so I didn't have to pay them, not that I would be minded! It literally took a few days to get the company to pay.

I'm so happy! Working as a sole trader you can feel alone and little exposed, but not any more. I wouldn't hestiate call call Darcey and Quigley again.

Katrina was fabulous. Thank you all so much

Quickly recovered a six-month old debt in full - couldn't ask for more. Well done!

Two debts transferred to the team and within 24hrs both were recovered. Can’t expect anything better than that result…

Thanks DQ @ Co and thanks to Katrina for being excellent at communicating with us throughout the process.

This company's "professionalism" was accurately described by Ahmed A 3+ years ago; nothing has changed: “Amateurs. Do not be fooled if this 'debt collection' company threatens you with court action, bailiffs, bankruptcy, winding up petition etc. It’s all bluff, they have no qualified legal staff. Just a bunch of amateurs sitting in Scotland churning out threatening emails to intimidate. Well you've messed with the wrong guy this time. Here's why:

The content of their 'without prejudice' emails are laughable, they attempt to make threats of legal action which are actually illegal and are harrasment as they fail to follow proper process. If you dispute a debt claim or part of it, do not get intimidated by their 'urgent' emails and false threats. Simply advise them in your own reasonable time that the debt is disputed and provide the reasons, and thereafter repeat yourself.

For example, to wind up a business they would actually first need to follow pre-action protocols like issuing a Statutory Demand notice properly filled out and served, then after 21 days of service they would need to instruct a qualified solicitors firm and pay significant court fees (presenting a winding up petition would cost them UPFRONT a minimum £2000 to pay into court plus any lawyer costs, and they would probably not even get a penny out of it as HMRC, staff, bank etc come first as secured creditors in a business), which they would not risk doing where a debt or part is disputed, and where they stand to lose and be forced by the court to pay you damages and legal costs.

Another example: to take County court action, they would need to send you a 'letter before action' setting out the full details of their claim, give you opportunity to respond, and then issue a claim form via a court (where they must pay fees first) and you'd then receive sealed form in the post from the court office giving you upto 28 days to reply, to either offer to pay or to give reasons to dispute the claim. If you dispute their claim - in full or in any part - several months later a court hearing would be fixed and you would have a chance to give your side to a judge.

Their 'without prejudice' letters show you how poorly qualified they are as such communications cannot be used in court until costs stage, so they cannot prove to have followed pre action protocol.

They cannot 'send a bailiff' to your premises unless they have first issued court action, you have had chance to respond to the court and to them (usually 28 days if you acknowledge) and only after there has been a hearing of both parties - usually several months down the line. IF they win at the hearing and get a judgment, and then IF you dont follow the terms of the judgment and then IF they apply for a warrant, only then can they instruct a bailiff. It's 6 steps (several months of time and costs) they have to go through first. Not just hope you'll pay up after a pathetic little email from them with lots of bold underlined capitals and 'urgent' slogans. Nothing from them is 'urgent', its all bs.

If they persist in sending harrassing communications demanding money under threat of 'sending a bailiff' or 'winding up' simply report them to the Police. Its all bluff and they have no intention or ability to risk doing so. They must follow legal procedures, incur costs of doing that, not try to shortcut things illegally and hoodwink innocent people who dont know the law.

Even if you dont dispute the debt, they are still required to follow proper procedures as above, and for you to arrange to pay. Dont them let them pressure you. In most cases you dont need to pay their added on costs or any additional fees, just pay the original invoice amount direct to the person/company owed.

If you need help dealing with these cowboys on a debt you dispute (full or part) reply below and i'll be happy to do so free. Update: How interesting that after my post, three successive 5* questionable reviews of similar language are posted within a week, then deleted once exposed.”

Very Professional and helpful. Highly recommended

I cannot speak highly enough of Darcey Quigley. If you have an outstanding debt and/or a difficult client this is the company to use. Friendly helpful staff who really care about seeking a resolution. They dealt with the debt my company was chasing in a fast efficient and professional manner… 5 stars

We have used Darcey Quigley a couple of times now and would definitely recommend.

Highly professional and all round nice company to deal with.....thank you

This is the 2nd time I have needed to use Darcy Quigley. On both occasions we have received payment within a couple of days. Fantastic service

We have never used Darcey Quigley before but the service and quality of customer service was outstanding, 100% we will be using Darcy Quigley again for sure.

Incorrectly sent me a debt recovery notice for a company that I am not associated with in any way. Norah Allan was rude when queried as to why they had my email address at all, let alone in relation to this company. Made no attempt to ease my mind and essentially told me to go away. Caused me considerable anxiety

Darcey Quigley & Co were recommended by my accountant and they haven't disappointed. DQ have recovered the full amount from my debtor, which was fairly substantial. Katrina Butler has been incredibly professional throughout - easy to contact, approachable and made the whole process easy to understand. Will have no hesitation instructing again should the need arise.

very streamlined, everything excellent.

Same issues today as documented in reviews years ago: “empty threats with court action, bailiffs, bankruptcy, winding up petition, liquidation, "enforcement agents", etc, sending threatening emails to intimidate, ingnorantly signing correspondence 'without prejudice', harrasment and failure to follow proper legal process. If you dispute a debt claim or part of it, do not get intimidated by their 'urgent' emails and false threats. Simply advise them in your own reasonable time that the debt is disputed and provide the reasons, and thereafter repeat yourself.

For example, to wind up a business they would actually first need to follow pre-action protocols like issuing a Statutory Demand notice properly filled out and served, then after 21 days of service they would need to instruct a qualified solicitors firm and pay significant court fees (presenting a winding up petition would cost them UPFRONT a minimum £2000 to pay into court plus any lawyer costs, and they would probably not even get a penny out of it as HMRC, staff, bank etc come first as secured creditors in a business), which they would not risk doing where a debt or part is disputed, and where they stand to lose and be forced by the court to pay you damages and legal costs.

Another example: to take County court action, they would need to send you a 'letter before action' setting out the full details of their claim, give you opportunity to respond, and then issue a claim form via a court (where they must pay fees first) and you'd then receive sealed form in the post from the court office giving you upto 28 days to reply, to either offer to pay or to give reasons to dispute the claim. If you dispute their claim - in full or in any part - several months later a court hearing would be fixed and you would have a chance to give your side to a judge.

Their 'without prejudice' letters show you how poorly qualified they are as such communications cannot be used in court until costs stage, so they cannot prove to have followed pre action protocol.

They cannot 'send a bailiff' to your premises unless they have first issued court action, you have had chance to respond to the court and to them (usually 28 days if you acknowledge) and only after there has been a hearing of both parties - usually several months down the line. IF they win at the hearing and get a judgment, and then IF you dont follow the terms of the judgment and then IF they apply for a warrant, only then can they instruct a bailiff. It's 6 steps (several months of time and costs) they have to go through first. Not just hope you'll pay up after a pathetic little email from them with lots of bold underlined capitals and 'urgent' slogans. Nothing from them is 'urgent', its all bs.

If they persist in sending harrassing communications demanding money under threat of 'sending a bailiff' or 'winding up' simply report them to the Police. Its all bluff and they have no intention or ability to risk doing so. They must follow legal procedures, incur costs of doing that, not try to shortcut things illegally and hoodwink innocent people who dont know the law.

Even if you dont dispute the debt, they are still required to follow proper procedures as above, and for you to arrange to pay. Dont them let them pressure you. In most cases you dont need to pay their added on costs or any additional fees, just pay the original invoice amount direct to the person/company owed.

If you need help dealing with these cowboys on a debt you dispute (full or part) reply below and i'll be happy to do so free. Update: How interesting that after my post, three successive 5* questionable reviews of similar language are posted within a week, then deleted once exposed.”

Prompt collection

We have used D&Q for several years now and have always had great results. The team are always a pleasure to deal with and we would absolutely recommend them to anyone considering enlisting their services.