Currys - Slough Omdömen 

71
•
TrustScore 4 av 5

4,0

Unit A Westgate Retail Park, 225 Bath Road, SL1 5PS Slough, Berkshire, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I'd like to thank RAOLINO (52) for his excellent customer service. He recommended that I look in the clearance section, where I found a Samsung 55" Neo QLED 2025 model and saved several hundred pounds... Se mer

Betygsatt 5 av 5 stjärnor

I was looking to purchase a particular type of grill from anywhere around the local area and curries in Slough was the only place that was stocking it and was doing a one hour pick up. I was really re... Se mer

Betygsatt 5 av 5 stjärnor

I went into store to report a faulty item. As soon as my daughter and myself entered the store we were greeted with a smile from a lovely young man who unfortunately I didn’t get the name of. We the... Se mer

Betygsatt 1 av 5 stjärnor

Have been misleaded by store assistant in terms of purchasing an item by using Creation Finance. I've got £5000 in credit on Creation platform and store assistant has told me that I can't use it for... Se mer

Företaget har svarat


Företagsinformation

  1. Vitvaror och hushållsapparater
  2. också i
  3. Butik med kökstillbehör
  4. Datoraffär
  5. Elektronikbutik
  6. Mobiltelefoner
  7. TV-butik

Om Currys - Slough

Skrivet av företaget

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Kontaktuppgifter

  • Unit A Westgate Retail Park, 225 Bath Road, SL1 5PS, Slough, Berkshire, Storbritannien

  • 03445610000

4,0

Bra

TrustScore 4 av 5

71 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(71)

137 866 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great experience! Thank you Maiher!😁

My partner and I had an absolutely wonderful experience thanks to Maiher! He went above and beyond to help us find the perfect TV for our needs, and we genuinely couldn’t have asked for better customer service.

Maiher was incredibly knowledgeable about the different TV brands and models, taking the time to explain their features, differences, and advantages in a way that was easy to understand. Rather than simply recommending the most expensive option, he really listened to what we were looking for and helped us make a much more informed decision.

What impressed us most was how thorough and thoughtful he was throughout the entire experience. He even brought up additional considerations we hadn’t initially thought about, such as the different types of wall mounts and how these might affect our setup at home. It was clear that he genuinely wanted us to make the right purchase rather than simply make a sale.

He was exceptionally patient, friendly, approachable, and professional, never once making us feel rushed or pressured despite the many questions we had. His enthusiasm, expertise, and willingness to explain everything in detail made what could have been an overwhelming decision so much easier and more enjoyable.

It’s rare to come across someone who combines such excellent product knowledge with genuinely outstanding customer service. Maiher is an absolute credit to the team, and we hope his hard work and dedication are recognised!

Thank you so much, Maiher! We really appreciated all your help and would wholeheartedly recommend him to anyone looking to purchase a TV. ⭐⭐⭐⭐⭐

4 oktober 2026
Betygsatt 5 av 5 stjärnor

Positive Customer Engagement

Well done to Ali & Chris. My Wife & I were shopping for a new TV.
Chris gave comprehensive background on the current TV market and what’s selling best.
Based on info we choose a Hisense 43 inch Freely TV - excellent value.
Ali efficiently conducted our sale.

10 oktober 2026
Betygsatt 1 av 5 stjärnor

Goods expected 7/11 am but didn’t…

Goods expected 7/11 am but didn’t arrive
I rang and was told there’s an ‘issue’ with staff at depot and I have to wait 24-48
Hours then they will call to rearrange !
Totally unacceptable- no
One rang to let us know not Curry’s or depot and still in the dark !

8 oktober 2026
Logotyp för Currys  - Slough

Svar från Currys - Slough

Hi Rita,
I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Betygsatt 5 av 5 stjärnor

Excellent customer service from Currys…

Excellent customer service from Currys in Slough.

I visited the store to exchange a faulty microwave and was impressed by how polite and professional the team were from the moment I arrived. I would especially like to thank Salma, who was absolutely brilliant.

She was professional, efficient and genuinely listened to my problem. She dealt with the exchange quickly and smoothly, and I left the store with a working microwave and a very positive experience.

A big thank you to Salma and the whole Currys team in Slough. Excellent service and a very happy customer. I would definitely recommend them.

8 oktober 2026
Betygsatt 5 av 5 stjärnor

I was helped by Hamza

I was helped by Hamza, and he was very helpful, I told him what I was looking for and he went to the back and found it for me. He has previously helped mepurchase a phone from curry's.

7 oktober 2026
Betygsatt 1 av 5 stjärnor

The customer service is poor and the…

The customer service is poor and the staff seem to intentionally avoid you. They are rude and have no knowledge of their own products. Very bad experience.

6 oktober 2026
Logotyp för Currys  - Slough

Svar från Currys - Slough

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Betygsatt 1 av 5 stjärnor

Misled at Currys Slough

I visited the Currys store in Slough where a member of staff verbally informed me that purchasing a Dell XPS laptop would qualify me for £250 cashback. This was presented as a genuine offer I thought.

After leaving the store, I went online to verify the details of this cashback promotion — checking both Dell’s official website and Currys’ own promotional information — and found no evidence that such an offer exists. There were no terms, no conditions, and no mention of any cashback on Dell XPS laptops anywhere.

I returned to the store to raise this concern, but staff were unable to provide any proof or documentation to support the claim they had made. They could not direct me to any official source for the offer, nor explain why customers were being told about a promotion that does not exist.

This is unacceptable. Customers rely on staff to provide accurate information, especially when it involves financial incentives. Making verbal claims about a non‑existent cashback offer is misleading, wastes customers’ time, and damages trust in the retailer.

I expect Currys to investigate how staff were allowed to promote an offer that cannot be verified, provide a clear explanation, and ensure that employees are properly trained to avoid giving customers incorrect information in the future.

To add insult to injury, they had taken £350 off the device that I had purchased merely 12 days ago.

3 oktober 2026
Omdöme utan inbjudan
Logotyp för Currys  - Slough

Svar från Currys - Slough

Dear Imran, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR75436.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Betygsatt 5 av 5 stjärnor

10/10

10/10
Hamza was very helpful and professional. He’s best at his job.
It was one of the best experience.

1 oktober 2026
Betygsatt 1 av 5 stjärnor

Lost order - no accountability

I purchased a laptop £699.00 in store. The delivery was made to my home on Sunday 27th September 2026 by DPD. I provided the delivery PIN as requested and accepted the parcel. However, when I opened the parcel, I discovered that it contained a pack of toilet roll rather than the laptop I had purchased.
Now I am having HELL to get a resolution or refund. I am so disappointed at my treatment and curry’s. I have a store account which I will be closing.

29 september 2026
Logotyp för Currys  - Slough

Svar från Currys - Slough

Hi Nasheta,
I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Betygsatt 2 av 5 stjärnor

Is anyone interested?

Made three visits to store in connection with new laptop. No-one seemed interested.

27 september 2026
Logotyp för Currys  - Slough

Svar från Currys - Slough

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-

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