Converse Omdömen 

I purchased a pair of Chuck Taylor All Star Loafer and wore them four to five times. There is a plastic layer on the outsole peeling off.

Collezione le convers da tantissimo tempo,ho sempre acquistato sul sito e nn ho mai avuto problemi ho un 37 e calzo benissimo un 36 1/2 ho creato pure un paio di convers a mio piacimento e sono arrivate perfette e puntualissime, 5 stelle meritatissime

Penoso, no saben hacer nada... enviarn con direccion incompleta segun ellos por culpa de paypal etc etc... no dan soluciones o las dan y luego son falsas porque no existen.... es la unica empresa del mundo con 0 comunicacion de incidencias con la logistica. No he visto cosa más inutil

The shoes I ordered as a gift were very competitively priced. However, due to their choice of courier, I couldn’t select the day of delivery. The consequence being my order arrived when I was out of the house and taken in by my partner. This wouldn’t have been such an issue, if the address label didn’t have ‘Converse Store’ listed as the sender. The result is, my surprise present isn’t a surprise anymore. So good product, great price. But service was a complete let down.

Awful experience.
Paid through PayPal; when I checked the details on the order confirmation I noticed that the delivery address was wrong (no option to check before processing). I immediately contacted Converse customer service and was in disbelief that they could not a) amend or b) cancel the order.
How I will receive my order is not very hit and miss as I will be relying on someone who receives the package to return or enjoy a couple of pairs of new Converse.
I'll never use Converse evern again.

Absolutely terrible!
I tried to check a delivery address was correct and was told it wasn’t and “they might deliver to the wrong address” then I was told they “couldn’t change it”!!
Asked to cancel and refund, 12 days later still no refund and when I chased it I was told it could take ANOTHER 12 days!
Please don’t order from here. Frustrating, unhelpful and zero customer respect.
Not cheap and I can’t afford to lose this much money!

Ho ordinato per la prima volta sul sito e sono stati corretti e puntuali nella consegna. Ottimo prodotto. Calzata perfetta .Ho il 37 e calzo le converse 37.
Le scarpe sono arrivate in perfette condizioni. Sicuramente lo consiglio.

Great shoes. Completely useless at actually delivering anything! My first order with Converse in 2024 was refunded because they found out they didn't have any stock. I tried again last week to buy some shoes. Their courier Evri (you can't choose) made one supposed attempt at delivery today, and now the shoes are on their way back to The Netherlands. Totally brainless company, I won't be making a third attempt!

Ho acquistato le converse chuck Taylor pelose. Devo dire che le recensioni mi avevano un pochino spaventata ma, io non ho avuto nessun problema. Arrivate nella data prevista. Ho trovato il sistema di tracciamento molto chiaro. La finestra di consegna era dal 27 Novembre al 1 Dicembre e sono arrivate oggi 28 Novembre. Molto carine . Devo dire che dissento solo sul consiglio del numero da scegliere. Io ho il 35 ed ho preso il 35 e sono perfette. Mezzo numero in meno ( a parte che non c'era) secondo me sarebbero state troppo precise. Prendete il vostro numero.

je déteste j ai retrouve un morceau de cheesecake dans ma basket je trouve sa inadmissible de plus j ai vu que la caissière ressembler a mortadon et ma prof d anglais a tout commandé pour elle merci bien

Alors pratique douteuse et commercial inacceptable j'ai retrouvé un rat dans une paire de converse de plus j'ai vu la vendeuse ressemble à hamioff

Solo porque no hay cero estrellas. Mienten en tiempo de entrega, existencias y al final te dicen “es que no compró en converse.com.mx”. Mientras estoy viendo mi pedido y chateando en esa página.
Evitate las groserías de los que atienden, conté 4 trabajadores todos igual.

🚨PRATIQUES ET MÉTHODES COMMERCIALES DOUTEUSES🚨
⚠️PUBLICITÉ MENSONGÈRE⚠️
Il est clairement stipulé que LA LIVRAISON EST GRATUITE DÈS 65€
Cependant, je souhaitais faire une commande pour un montant de 66€, après validation on me facture la livraison (6€50), (soit disant gratuite dès 65€) !!!
Je contacte le service client afin de trouver une solution, celui-ci se permet de me juger, je cite:  « VOUS N’AVEZ PAS LES MOYENS DE VOUS PAYER VOTRE LIVRAISON?!. » Et se permet de me raccrocher au nez !!!!!!!!!!!
📌Aucune solution pour moi, mise à part, Payer et faire une Réclamation Après!😤
J’ai pris contact avec UFC QUE CHOISIR.

Completely incompetent customer service. Their shipping page says $20 for next business day shipping, but apparently that’s sometimes 2 business days if it’s after a cutoff. That part makes sense but they won’t admit that they simply need to have their tech team update the order page so it clearly says 2 business days (not 1 business day) if the current time is after the cutoff! Tried to work with them and they made all kinds of excuses to not refund me ANY portion of the shipping fee.

Honestly don’t think I’ve ever received such poor customer service. Updated my new shipping address, their website glitched and defaulted to my original. I tried calling instantly as I noticed it as soon as as the order was placed. Told I can’t change it even though my billing address is correct, as they can’t prove it’s me. Worst still they won’t refund or cancel order even though it wasn’t processed.

Absolutely horrible company to deal with, the website will say there was an issue with the ordering process. However, when you contact their customer support they do nothing but say they are investigating the problem and refuse to refund your pending transactions.

Paire de baskets défectueuse à l’utilisation. Après contact auprès du service client, celui ci indique que le délai de contrôle du produit est de 14 jours ouvrables après réception du produit par leur service retour. Réclamation envoyée le 28/09/2025 et je n’ai toujours pas eu le remboursement du produit défectueux. Le service client joue la montre et ne fait aucun retour proactif. Vous devez relancer de votre côté (ils comptent sur un éventuel oubli de votre part) pour obtenir une réponse qui ne fait pas avancer le dossier : « nous relançons le service retour ». La loi n’est pas respectée par cette société. J’ai déposé une alerte sur le site de signal conso. N’hésite pas à en faire de même.

Customer experience does not exist with Converse. Had issues with my Shoreline's and reached out. They replied asking for pics, proof of purchase and reason for contact. Provided all of the above and did not receive a response. Waited patiently. Reached out again. Nothing. Despicable. If Converse were not able to assist or if they did not know how to assist, the least the company could have done was to acknowledge my emails. Nothing. Absolutely disgusting behavior for an organization.

Ik draag al mijn hele leven Converse, maar de kwaliteit is zeer achteruit gegaan de afgelopen jaren. Schoenen die bij de lijm laag van de zool snel openscheuren, waar de canvas laag aan de binnenkant binnen maanden kapot gaat, waardoor hard en pijnlijk plastic je hele enkel kapot maakt bij elke stap. En vervolgens binnen een half jaar de volledige zool dus losligt. Vroeger kon ik lang doen met deze schoenen, maar tegenwoordig is een jaar ermee lopen een uitzondering. Erg jammer, het zijn klassiekers om te zien.

Ordered some converse for my Granddaughter. At first I was told being delivered. Then told being sent back as damaged. So I contacted Converse and told them no goods received. Wanted money back. Day later they turn up in a battered box and dye transfer from trainers all over box. They offered me 10% off. No way. Ordered from elsewhere. If they were not a gift I wouldn’t have ordered again. Still awaiting money back. Stuck with trainers with no return label. Jury is out for now on customer services. Will get back to you if they fail miserably. Why do people pay extortionate prices for sub standard goods. I never use a company again if it fails me. Won’t ever purchase from converse again. Only did this time as I promised Granddaughter a pair. If I could put pictures on I would. Very disappointed Converse.