We found the process, difficult and arduous, this isn't a negative given the circumstance. The process is incredibly in depth and thorough. To begin with, as with all things it is very overwhelming. W... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been with Compass for nearly 3 years now and I can honestly say they are one of the best. The team are all so friendly and always there for support and guidance. There is always someone on... Se mer
Despite reassurances from Compass that people only get turned down if there is something ‘very severely wrong’ We have been turned down but cannot be told what has been said against us. Impossible... Se mer
Företaget har svarat
Choosing to foster with Compass has been one of the best decisions we’ve made. From the very beginning, the support has been incredible. Our supervising social worker is always at the end of the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Compass Fostering is a leading and respected independent fostering agency in the UK. We have been recruiting and training foster carers for over a decade, and pride ourselves in delivering the highest standard of support for our carers.
Kontaktuppgifter
3 Rayns Way, Syston, LE7 1PF, Leicester, Storbritannien
- 0800 566 8317
- carer.enquiries@compassfostering.com
- www.compassfostering.com
4,0
Bra
124 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Compass have been absolutely incredible…
Compass have been absolutely incredible throughout my whole application and assessment process and continue to support me now with any referrals and training.
Every person I have dealt with throughout my time with compass has been warm and friendly, open and transparent and always on hand to help or answer questions.
I feel 100% supported and valued in my carer role
12 maj 2021
Svar från Compass Fostering
Hi Jenni,
Thank you for taking the time to leave us a review! We're thrilled to hear that you've had a positive experience with us. We pride ourselves on having open and friendly staff (if we do say so ourselves)! You're making a brilliant difference, so we're glad we're able to make you feel valued.
Many thanks,
Compass Fostering
Good experience
Good experience. Everyone has been very helpful and supportive through my fostering application process.
12 maj 2021
Svar från Compass Fostering
Hi Yasmin,
Thank you for taking the time to leave us a review. We're delighted to hear that you've had a good experience with us throughout your assessment. We'll continue to support you 24/7!
All the best,
Compass Fostering
The whole experience of the assessment…
The whole experience of the assessment has been very positive and we think due to the wonderful assessor we had it made this invasive process easier, our form F assessor was Claire Connors she constantly gave us useful resources, explained the ups and downs of fostering, but also gave us lots of encouragement. We are eternally grateful for claires endless patience and belief. Every compass staff member we have spoken to on the telephone or virtually has answered every enquiry we have made in a pleasant manner and very helpful and all of them have come across as friendly, warm and welcoming and we thank you for this.
8 maj 2021
Svar från Compass Fostering
Hi Amanda & Chris,
Thanks for your review. We are delighted to hear that we were able to support you through your assessment process, we will be sure to feed this back to the social work and recuitment teams! We wish you the best of luck through the rest of your fostering journey.
Kind regards,
Compass Fostering
We have just been confirmed as foster…
We have just been confirmed as foster carers, but not yet had a child placement. Throughout the application process, we found compass to be supportive, friendly, and very detailed in their processes.
5 maj 2021
Svar från Compass Fostering
Hi Susan,
Thank you for the review. We will be sure to pass your positive feedback to our carer recruitment team.
Kind regards,
Compass Fostering
Svar från Compass Fostering
Hi Mr Benison,
Thank you for the review. We are pleased to hear you've happy with the communication, articles and training throughout the assessment process.
Kind regards,
Compass Fostering
following up on my previous…
following up on my previous review,compass got in touch within 24hours and checked our file to say that there had been a misunderstanding regarding our application since then they have been amazing all information forwarded to us,very impressed with service recieved,i now have confidence in this agency and look forward to starting our journey,once again thank you lauren and the team 10/10
21 april 2021
Omdöme utan inbjudan
Svar från Compass Fostering
Hi John,
Thanks so much for taking the time to leave a follow up review.
We are pleased to hear the team was able to resolve your initial concerns in a timely manner. Please don't hesitate to get in touch if you have any further worries.
Kind regards,
Compass Fostering
We are excited to get started after…
We are excited to get started after getting through the assessment process which did take a while but was so worth it! Compass were very supportive and answered all of our questions no matter how stupid they may have been.
13 april 2021
Omdöme utan inbjudan
Svar från Compass Fostering
Hi Paula,
Thank you for your review.
We are really pleased to hear the assessment process went well for you and are excited for you to get started!
Kind regards,
Compass Fostering
the whole experience was not as hard as…
the whole experience was not as hard as we expected it was very educational and we learnt a lot of useful information.
12 april 2021
Svar från Compass Fostering
Hi Laura,
Thanks for taking the time to leave us a review. We are pleased to hear the process was easier than you expected, we are always trying to find ways to make it as painless as possible. We hope you can continue to learn new things in your fostering journey!
Kind regards,
Compass Fostering
Our experience so far hasn't been all…
Our experience so far hasn't been all positive with Campass. Assessment was great and we were looking forward to our first placement but so far my husband and i feel we should resign and this is due to lack of professionalism. We do not feel our views and values are respected and worried this will become worse once we have a placement.
7 april 2021
Omdöme utan inbjudan
Svar från Compass Fostering
Hi Doris,
We're really sorry to hear your experience of Compass hasn't been positive so far. Unfortunately there isn't enough information in your review for us to contact you directly. We would like the opportunity to discuss this further with you, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.
Kind regards,
Compass Fostering
My Journey
Every person from beginning to end has been lovely to me, this is all very new to me and they are very patient and helpful. I have had constant contact with them. Be prepared to be taken on a journey of your past present and future but 💯 worth it.
31 mars 2021
Svar från Compass Fostering
Hi Maria,
Thank you for the review. We are aware of how long the process can take but are so pleased to hear that despite this we were able support you through it!
Kind regards,
Compass Fostering
Although the process has been long due…A positive experience nonetheless. I am keen to receive my first placement and begin my foster carer journey.
Although the process has been long due to a change of social worker mid way through, I have felt supported and nurtured throughout the application. Both social workers, Sobia and Nicola have been very easy to talk to both on a professional level and a personal level. My panel experience was virtual but it was A positive experience nonetheless. I am keen to receive my first placement and begin my foster carer journey.
31 mars 2021
Svar från Compass Fostering
Hi Kate,
Thank you for your review. We are delighted that our social workers were so supportive during your assessment, we will pass on your kind words.
Kind regards,
Compass Fostering
New Foster Carer
My experience so far had been great. Communication is fantastic and the staff are all knowledgeable , friendly and helpful.
Would recommend Compass to anyone!
31 mars 2021
Svar från Compass Fostering
Hi Lisa,
Thank you for taking the time to give us a review. We are thrilled to hear the team have been so supportive. If you do decide to recommend us remember to make use of our carer recommendations scheme!
Kind regards,
Compass Fostering
I have found compass very helpful …
I have found compass very helpful kind and supportive it's a pleasure working with such nice people
16 mars 2021
Svar från Compass Fostering
Hi Lorraine,
Thank you for your kind review. We will be sure to pass your kind words onto your social worker and the recruitment team. :)
Kind regards,
Compass Fostering
Application Process
Very professional & supportive throughout the whole application process
16 mars 2021
Svar från Compass Fostering
Hi Denise,
Thank you for taking the time to give us a review. We are pleased to hear your experience of the application process was a positive one, especially during these tricky and uncertain times!
Kind regards,
Compass Fostering
Highly recommend
From the moment we enquired at Compass Fostering we’ve had nothing but expert knowledge, kindness, professionalism and honesty.
16 mars 2021
Svar från Compass Fostering
Hi Rosie,
Thanks for your review. It makes us very happy to hear that we were able to offer you all the support you needed through your assessment process, we will be sure to feed this back to the social work and recuitment teams! We wish you the best of luck through the rest of your fostering journey.
Kind regards,
Compass Fostering
Its hard to comment at the minute
Its hard to comment at the minute, we have been waiting since Christmas for a placement and are just going through a planed placement at the minute.
15 mars 2021
Svar från Compass Fostering
Hi Annette,
Thank you for your review. We want to make sure that each placement made is right for everyone, which is why sometimes it can take a little longer than expected. Hopefully you won't have to wait too much longer!
Kind regards,
Compass Fostering
Amazing
Amazing. Had a very positive through assessment. Social worker was very supportive and we are looking forward to our first placement! 🙂
15 mars 2021
Svar från Compass Fostering
Hi Sharon,
Thank you for taking the time to give us a review. We are delighted that your social worker was so supportive during your assessment, we will pass on your kind words. We hope you continue you have a great experience with Compass as you prepare to start caring for children, we are here to support you every step of the way! :)
Kind regards,
Compass Fostering
Went through the process during…
Went through the process during lockdown so took longer than normal but enough assistance throughout
15 mars 2021
Svar från Compass Fostering
Hi Clare,
Thanks for your review. We're pleased to hear that we were able to assist you through the process during this difficult time for everyone. We hope you enjoy your new career as a foster carer!
Kind regards,
Compass Fostering
When I contact staff members to help me…
When I contact staff members to help me with a particular query or problem about my job as Foster Carer, they are always very supportive and they get back to me quickly and efficiently directing me in the right track.
15 mars 2021
Svar från Compass Fostering
Hi Maria,
Thanks for your review. It makes us so happy to hear that the team are able to help you with any query or problems you come across!
Kind regards,
Compass Fostering
Very supportive
Very supportive, friendly and quick to respond during our process so far.
They have been very professional during the entire process and we would definitely recommend.
8 mars 2021
Svar från Compass Fostering
Hi Jennifer,
Thank you for taking the time to give us a review. It's great to hear the assessment process has been positive for you, we strive to make this as quick as efficient as possible!
Kind regards,
Compass Fostering
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