Compass Fostering Omdömen 

124
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

We found the process, difficult and arduous, this isn't a negative given the circumstance. The process is incredibly in depth and thorough. To begin with, as with all things it is very overwhelming. W... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We have been with Compass for nearly 3 years now and I can honestly say they are one of the best. The team are all so friendly and always there for support and guidance. There is always someone on... Se mer

Betygsatt 1 av 5 stjärnor

Despite reassurances from Compass that people only get turned down if there is something ‘very severely wrong’ We have been turned down but cannot be told what has been said against us. Impossible... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Choosing to foster with Compass has been one of the best decisions we’ve made. From the very beginning, the support has been incredible. Our supervising social worker is always at the end of the... Se mer

Företaget har svarat

Företagsinformation

  1. Barnomsorgsförmedling

Skrivet av företaget

Compass Fostering is a leading and respected independent fostering agency in the UK. We have been recruiting and training foster carers for over a decade, and pride ourselves in delivering the highest standard of support for our carers.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

124 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 55 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(124)

39 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Newly approved and excited.

Compass are everything we needed. Helpful, supportive, thorough in working through assessment, freely available for anything. Plenty of training and face to face and virtual meet ups with other carers, both new to it and experienced.

6 juli 2022
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Leslye, thanks so much for taking your time to leave us a review. We are delighted that you have had a good experience with us and congratulations on being newly approved! We look forward to supporting you on your fostering journey. All the best, Compass Fostering.

Betygsatt 5 av 5 stjärnor

Compass is very understanding with the…

Compass is very understanding with the doubts and worries of the future foster carers. I felt I had the freedom to ask and to express myself.

5 juli 2022
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Esther, it is brilliant to hear you felt comfortable with us during assessment. We pride ourselves on being understanding and approachable so we are glad to have been so with you. Thank you for taking time to leave us a review.
All the best, Compass Fostering.

Betygsatt 5 av 5 stjärnor

Very supportive agency helped all the…

Very supportive agency helped all the way through the process now awaiting children for placement :-)

5 juli 2022
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Haley, we're so pleased you've had a good experience with us! A huge congratulations on being approved and we're wishing you all the best on your fostering journey. We will keep in touch :).
Kind regards, Compass Fostering

Betygsatt 1 av 5 stjärnor

Treated disgracefully by this company

Treated disgracefully by this company, Wasted my time and government money assessing me, sent someone who didn’t know that cats purr and thought my cat was ill cause it was making a strange noise, thought my child was crying when she had her head down watching her ipad, came to my house several times, insisted on weekends and bank holiday monday, probably being paid double or more. Spoke to my autistic daughter who lives with me several times but compass claimed they didn’t know she lived with me! Then after months of wasting my time and the day after I passed my medical, they abruptly ended my assessment and would not tell me why, I passed everything and had nothing on my DBS, have an unrelated child in my care who I saved from abuse, and went through the same process to get her, yet I’m apparently not suitable…..but cannot tell me why? Even said why didn’t I try another foster company 😳 avoid, red flags all the way!

19 maj 2022
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Good morning,
We are so sorry to hear you haven't had a positive experience with Compass Fostering. Our recruitment team have let us know that they are in contact you regarding these issues. If you would like to dicuss further, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Very we’ll organised

Very we’ll organised, friendly staff, trainings have been very informative and we feel we have 24 hour support, would totally recommend

23 mars 2022
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Miss Sadler,
Thank you for the review. We will be sure to pass your positive feedback to our carer recruitment team. We are so glad you've had a good experience!

All the best,
Compass

Betygsatt 5 av 5 stjärnor

From the start of my application I feel…

From the start of my application I feel that all the staff are well knowledged. Everyone I have had to deal with so far along this journey have been very helpful. I feel that with Compass I will have all the support and help when I need it.

23 mars 2022
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Susan,
We're delighted to hear that you've had a good experience with us, and we hope to provide you with support and help whenever you need it.

All the best,
Compass Fostering

Betygsatt 5 av 5 stjärnor

I have found Compass very good right…

I have found Compass very good right from myself and my husband making the initial phone call

23 mars 2022
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hello Mrs Mitchell,
Thank you for taking the time to leave us a review! We're thrilled to hear that you've had a positive experience with us. We hope to continue to provide you both with good support.
Warm regards,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Left heartbroken

After going through an awful lot, including medicals and meetings. Making changes to our familys routine ready to welcome,love and support any child we were lucky to care for and a panel date being set. We were then told we couldn't continue to due to our spare room possibly being needed in the future by one of our children (not the case) a mistake on their part that they over looked. I was heart broken and my children too. It's such a Shame that people can be put through all this and left heart broken because someone can't do their job properly. There was no discussions we were just cut off. There are so many children in need of a caring, loving and stable family life that we are desperate to offer that will go without and compass weren't bothered in making it work.

24 december 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Michelle,

We're really sorry to hear your experience of Compass hasn't been positive. I have passed your feedback onto the team and will ensure someone contacts you to discuss this in more detail.

Kind regards,
Compass Fostering

Betygsatt 3 av 5 stjärnor

None of your reviews talk about their…

None of your reviews talk about their actual fostering experiences with your company so having filled in an application form it is tricky to assess your company compared with others!! I did receive a call from your company today but your company spokesperson sounded as if she was sitting in a call centre which I did find a little off putting?! I will however press on unless I have reason not to?!

16 december 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Jenni,
Thanks so much for taking the time to leave us a review. We are glad to hear that one of our team got in touch but we apologise if the background noise was a little busy!

Your local recruitment officer is based in an open plan office with other teams near them. We can be a talkative bunch, sorry if it was too loud! We are happy that you've chosen to apply with us, and we are looking forward to the future!

Kind regards,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Great company

Great company, child orientated with attention to detail and focus on welfare.

22 november 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hello!
Thanks so much for taking the time to leave us a review. We're thrilled to be known as child-orientated while thinking about every young person's safety.
All the best,
Compass Fostering

Betygsatt 5 av 5 stjärnor

I was made to feel at ease from day one…

I was made to feel at ease from day one and worked with a lovely social worker. All staff were friendly and very professional. The three day training course was outstanding and very enjoyable.

18 november 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Emma,
Thank you for taking the time to leave us a review! We're thrilled to hear that you've had a positive experience with us. We'll be sure to feedback to our team that puts on the training!

Wishing you all the best for your future in fostering and we'll be here with support if you need us!

-Compass

Betygsatt 5 av 5 stjärnor

We found the processes really helped…

We found the processes really helped us to understand our own life experiences and how we can use them to help others

18 november 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Vicky,
Very glad to hear that you've had a positive assessment and that the process was a good learning experience for you! We're wishing you all the best for your future in fostering, please get in touch with us any time!

Best,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Disgraceful service

Made contact as interested in fostering. Had an initial visit and my details were taken to assess next stage. I never heard another word. I tried several times to contact the office not no one returned my calls. I'm really not sure this organisation legitimate. Disgraceful service considering people genuinely want to help support young people. I wouldn't recommend Compass Fostering.

2 november 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Helen,

We are so sorry to hear you haven't had a positive experience with Compass Fostering. Unfortunately there isn't enough information in your review for us to contact you directly. We would love the opportunity to discuss this further with you, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Betygsatt 5 av 5 stjärnor

I applied to be a foster carer through Compass

I applied to be a foster carer through Compass, the whole application was thorough and emotional in parts, i have now been approved, it has been a pleasure going through this process with them. I would recommend them to anyone who is starting their fostering journey.

29 september 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Lea,
Thanks so much for taking the time for leaving us a review. We're so glad to hear that you'd had a positive experience with us and congratulations on being approved! We're wishing you all the best on your fostering journey and we'll be here with support for you.
All the best,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Not impressed.

Very poor experience.

My wife and I spent months jumping through hoops for these people but were concerned throughout with regards to their general lack of experience and professionalism.

The fact our assigned social worker had no experience with either fostering or children; and had spent most of the application process absent from work on sick leave was a huge red flag.

We were without explanation, contact, questions, 'ghosted' by this agency, no email, no letter, nothing.

When pressed they eventually provided a ridiculously cursory excuse, via email, with no feedback what so ever and no interpersonal contact, as to the fact they had rejected our application because I was apparently apprehensive about the process.

If this is how they treat human adults then I dread to think how little consideration is taken over actual helpless children.

It's absolutely no wonder there is a shortage of foster carers when one agency controls it all. One agency with one interest, money.

10 september 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Good afternoon,

We are so sorry to hear you haven't had a positive experience with Compass Fostering. Unfortunately there isn't enough information in your review for us to contact you directly. We would like the opportunity to discuss this further with you, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Betygsatt 5 av 5 stjärnor

The process takes many months and is…

The process takes many months and is extremely thorough, as it should be. Our SW that assessed us was amazing and so supportive. We really enjoyed the experience. We now are putting all that we learnt into practice.

17 augusti 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Mrs Seymour,

Thanks for taking the time to leave us a review. We are pleased to hear that you felt supported through what is absolutely a thorough process! We are always trying to find ways to make it as easy as possible.

Kind regards,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Very Supportive

The process takes several months, as it would with any agency and could be considered quite intrusive, but again, it is to be expected with such a process.
We found that Compass were very supportive and helpful throughout the whole process, will answer any questions, and advise wherever needed to make the process as easy as possible

19 juli 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Deborah,
Thanks for taking the time to leave us a review. We are pleased to hear that you felt supported by us throughout the process. We are always trying to find ways to make it as easy as possible.

Kind regards,
Compass Fostering

Betygsatt 5 av 5 stjärnor

A long process.

A long process and very thorough but, it has to be. On the whole it was good and now I'm looking after a great little guy.

19 juli 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Garry,
Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and it's fantastic that you are currently looking after a foster child!
Many thanks, Compass

Betygsatt 5 av 5 stjärnor

Just starting our journey!

We’re just starting out on our fostering career as newly approved carers and both very excited. So far Compass have been fantastic and everyone is so friendly and helpful. We get a really good feeling about the support given to carers and all the training available. We can’t wait to start our journey with our new Compass family!

9 juli 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Good afternoon!
Thanks very much for taking the time to leave us a review. We are so glad that you have had a positive experience with us! Congratulations on becoming newly approved and we wish you all the best for your amazing future! We'll be here with support and guidance for you any time.

All the best- Compass

Betygsatt 5 av 5 stjärnor

We could definitely recommend Compass

All the staff at Compass made it an enjoyable process, obviously it did feel a little intrusive at times, but that’s to be expected. We would recommend anyone wishing to foster to choose Compass.

8 juni 2021
Omdöme utan inbjudan
Logotyp för Compass Fostering

Svar från Compass Fostering

Hi Denise,

Thank you for your review.

We are really pleased to hear the you've had a good experience with us! Wishing you all the best for your fostering journey!

Kind regards,
Compass Fostering

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer