Compass Fostering Omdömen 

124
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

We found the process, difficult and arduous, this isn't a negative given the circumstance. The process is incredibly in depth and thorough. To begin with, as with all things it is very overwhelming. W... Se mer

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Betygsatt 5 av 5 stjärnor

We have been with Compass for nearly 3 years now and I can honestly say they are one of the best. The team are all so friendly and always there for support and guidance. There is always someone on... Se mer

Betygsatt 1 av 5 stjärnor

Despite reassurances from Compass that people only get turned down if there is something ‘very severely wrong’ We have been turned down but cannot be told what has been said against us. Impossible... Se mer

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Betygsatt 5 av 5 stjärnor

Choosing to foster with Compass has been one of the best decisions we’ve made. From the very beginning, the support has been incredible. Our supervising social worker is always at the end of the... Se mer

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Företagsinformation

  1. Barnomsorgsförmedling

Skrivet av företaget

Compass Fostering is a leading and respected independent fostering agency in the UK. We have been recruiting and training foster carers for over a decade, and pride ourselves in delivering the highest standard of support for our carers.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

124 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 55 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(124)

39 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The support from our SSW is second to…

The support from our SSW is second to none.

13 april 2026
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Svar från Compass Fostering

Hello Dianne,

Thank you so much for leaving us a review. We're so glad to hear of the positive experience you've received from Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Betygsatt 1 av 5 stjärnor

When you foster a child and everything…

When you foster a child and everything is going well then all of a sudden the child will be removed and friends/parents from the child's previous school emails child just to check in get wrongly accused of having a fake identity and saying things that are not true or making them up. I would not recommend anyone to use this company

30 mars 2026
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Svar från Compass Fostering

Hello Racheal,

We’re really sorry to hear that your experience with Compass Fostering hasn’t been as positive as you’d hoped. We take feedback seriously and would like the chance to understand what’s happened and see how we can help.

Unfortunately, there isn't enough information in your review for us to contact you directly. Please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line, and a member of our team will get back to you promptly.

Many thanks,
Compass Fostering

Betygsatt 5 av 5 stjärnor

An outstanding company

I have been on my fostering journey with Compass for nearly 12 months. They are extremely professional and have been a pleasure to work with.

12 mars 2026
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Svar från Compass Fostering

Hello Lisa,

Thank you so much for leaving us a review. We're so glad to hear of the positive experience you've received from Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Supportive. Hard-work. Caring

We’re coming upto our first year of being approved as foster carers and all I can say is what a rollercoaster! The support from the southeast team (Sarah,Malcolm&Helen) has been essential in helping us to support young people in our care. The fact that the head of fostering is happy for you to contact her directly with any issues is a testament to show that we’re all working for the same team towards the same goal!

Someone is always at the end of the phone if you’ve got questions, from your carer buddy you get when you first start, to your supervising social worker. I would recommend everyone to give compass some faith … they’re a good bunch!

12 mars 2026
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Svar från Compass Fostering

Hi Tommy Holly,

Thank you so much for leaving us a review. We're so glad to hear of the positive experience you've received from Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Positive experience

We have enjoyed the recruitment experience and getting to the panel stage. Whilst obviously an in depth and detailed process, it was relatively easy to work with Compass. We felt supported and encouraged. We look forward to working with everyone there in the future!

31 december 2025
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Svar från Compass Fostering

Hi KJ,

Thank you for taking the time to leave us a review. We're delighted to hear about the positive experience you've had with Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Applied and did the whole process

Applied and did the whole process. Got to a certain point, around the room space and got told they would get back to me. Never heard a thing, I could now be looking after a child and making them happy. I also heard I. The radio that there’s 4 million children that will not get presents this Christmas, the way that my case has been handled has only added to the number. What a shame

27 november 2024
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Svar från Compass Fostering

Hello Toffees,

We’re really sorry to hear that your experience with Compass Fostering hasn’t been as positive as you hoped. Unfortunately, there isn’t enough information in your review for us to contact you directly. We would really appreciate the opportunity to speak with you and understand what’s happened. Please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Betygsatt 1 av 5 stjärnor

What Happened to Me Shouldn’t Happen to Anyone


I have always dreamed of being a foster parent. When I saw Compass Fostering’s advert on Indeed, I felt like life was finally opening the door I had waited for. I applied immediately, and the next day a social worker contacted me. I was excited, nervous, and hopeful all at once.

From the very beginning, I put my trust fully into the process. I shared incredibly personal details about myself, my children, my parents, my siblings—information that isn’t easy to hand over. But I did it because I believed this was the path toward helping a child who needed a home. I prepared my room, followed every instruction, and even went nearly £1,000 into debt because I thought everything was moving forward positively. I was reassured again and again that things were fine.

So when my case was suddenly closed, it felt like the ground was pulled from under me.

I had explained my family situation honestly: that my 15-year-old twin daughters are in Sweden finishing school, always with adult support present, while I travel between the UK and Sweden. Somehow this was completely misunderstood, and the version of my situation that Compass acted on was something I never said. To then be told that my case was closed and that authorities might be contacted—it was shocking, upsetting, and honestly felt like a betrayal after how open I had been.

The most painful part is that I truly trusted the process. I trusted the person assessing me. I believed I was being listened to and supported. Instead, it ended abruptly, leaving me confused, stressed, and questioning why things were interpreted the way they were. It was truly like a good slap in the face.

Different countries have different norms for young people’s independence, and I wish there had been more understanding, more communication, and more care before making such a serious decision. This dream meant so much to me, and the way things ended was deeply disappointing.

I hope Compass takes this feedback seriously so no one else has to go through the same experience.

20 november 2025
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Svar från Compass Fostering

Hello NannaSig,

We’re really sorry to hear that your experience with Compass Fostering hasn’t been as positive as you’d hoped. We take feedback seriously and would like the chance to understand what’s happened and see how we can help.

Unfortunately, there isn't enough information in your review for us to contact you directly. Please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line, and a member of our team will get back to you promptly.

Many thanks,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Absolute disgrace of a company and…

Absolute disgrace of a company and wouldn’t piss on any of them if they was on fire! How they sleep of a night i will never know, obviously don’t have a conscience what they do to children is beyond words, causing trauma and then twisting and blaming foster carers. How they luv to gaslight! So corrupt! They don’t care about children all they care about is their pay packet! They will so quickly chuck Foster carers under the bus and trample all over them and have the kids removed in the most traumatising way just so they don’t lose their jobs from the LA instead of looking after the children and putting them first. This is why they crying out for foster carers and so many homes are opening because companies like this with gaslighting workers are just ruthless!! You shouldn’t be social workers! You don’t care about these children in care! You shouldn’t even have kids of your own!

31 oktober 2025
Omdöme utan inbjudan
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Svar från Compass Fostering

Hello Sharon,

We're really sorry to hear that you haven't had a positive experience with Compass Fostering. Unfortunately, there isn't enough information in your review for us to contact you directly. We would like the opportunity to discuss this further with you. Please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Compass Fostering review

**Review of Compass Fostering**

I regret to share my experience at Compass Fostering, where I have encountered some significant challenges that have led me to feel quite dissatisfied. Unfortunately, I have found the management team and some members of the social work staff to exhibit bullying behavior, often twisting words and using them against those who seek support.

This environment has fostered a lack of trust and collaboration. Instead of feeling supported in our roles, there is a pervasive culture of fear and intimidation. It’s disheartening, especially in a sector dedicated to fostering care and support for children and families.

I believe that everyone deserves to work in an environment that values their contributions and promotes mutual respect. However, my experience at Compass Fostering has been quite the opposite. I hope that the management team can reflect on this feedback and take steps to create a more supportive and positive workplace for all foster carers.

4 oktober 2025
Omdöme utan inbjudan
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Svar från Compass Fostering

Hello Cristiano

We are so sorry to hear you haven't had a positive experience with Compass Fostering. Unfortunately, there isn't enough information in your review for us to contact you directly. We would like the opportunity to discuss this further with you. Please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Betygsatt 5 av 5 stjärnor

I would highly recommend Compass Fostering

Genuinely, I have had a great experience with Compass. They have supported me from my first enquiry all the way through assessment and the final panel. After approval, I have also received a great deal of support and guidance. I couldn't have asked for a better experience. If you are looking at becoming a foster carer, I would highly recommend Compass Fostering.

25 juli 2025
Omdöme utan inbjudan
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Svar från Compass Fostering

Hi Amanda,

Thank you so much for leaving us a review. We're so glad to hear of the positive experience you've received from Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Best thing i've ever done

My assessment took a while but it felt very thorough and by the time it was happening, I understood why it needed to be so intense. The social worker I had was very supportive and freindly, and kept me up to date on what was happening. I have been fostering for 6 months now and can't imagine doing anything else. I get regular check ins with my social worker and the support groups are also a nice way to catch up with other carers and share experiences.

1 januari 2025
Omdöme utan inbjudan
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Svar från Compass Fostering

Hi Jayne

Thank you so much for leaving us a review. We are so pleased to hear that the process went well for you, and you feel as though you have received support from your social worker and community! We'll be here for you as you continue on your fostering journey.

All the best,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Stay away from this company!!!

Stay away from this company!!!
I have had a daunting and soul damaging experience with this company. Their devious process plan has wasted months of my time, my passion to become a foster parent has been dented and my personality would never be the same as I was only couple of months ago.

1 april 2025
Omdöme utan inbjudan
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Svar från Compass Fostering

Hello Anupama,

We are so sorry to hear you haven't had a positive experience with Compass Fostering. Unfortunately, there isn't enough information in your review for us to contact you directly. We would like the opportunity to discuss this further with you. Please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Clear information and regular contact…

Clear information and regular contact through the process. We felt comfortable that we were kept abreast of the progress made and fully supported with next steps.

17 april 2025
Omdöme utan inbjudan
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Svar från Compass Fostering

Hi Amanda,

Thank you so much for leaving us a review. We are so pleased to hear the process went well for you! We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

Betygsatt 1 av 5 stjärnor

Diabolical assessment process.

Diabolical assessment process.

My husband and I have spent 4 months in the assessment process and have found communication to be very poor from the get go. Disinterested staff and calamitous administration across the board.

We were pushed into a fast-tracked panel approval being told we were effectively perfect until the panel assessment manager decided otherwise and began to question everything our assessing social worker had raised with us. Out of context and for the most part, seemingly irrelevant information was dredged out of nowhere, and we were accused of lying in the process which was stunning given the fact we threw ourselves fully into the whole process, attended all training and kitted our house our ready for children.

I would avoid this agency at all costs, especially if you have a criminal record for anything at all. Compass states they are looking for "potential, not perfection" but were were described by the assessment manager as "too perfect" on paper. We understood everyone else had signed off on us including the medical advisor and we should have been going to panel, but this particular assessment manager did not want to see us proceed any further, despite our social worker's report pretty much glowing on our credentials and motivations for fostering.

Clearly a very corporate and profit driven agency who absolutely are NOT child focused at all; potential applicants are treated as nothing more than profit centres for these money grubbers.

If you're thinking of fostering, choose anyone else but these people. Unprofessional from start to finish.

16 april 2025
Omdöme utan inbjudan
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Svar från Compass Fostering

Hi James,
Thank you for taking the time to write us some feedback. We are sorry to hear that your experience with us was negative. We have informed our carer recruitment team and someone will try to get in touch to find out more about what happened. In the meantime If you would like to discuss the matter further, please send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Kind regards,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Top company to work for.

Been employed by sunbeam over 2 years and have time say it's the best organisation I've worked in..brilliant staff amazing support from every member..Support team is very forthcoming and always go the extra mile.

6 mars 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

A New Chapter

I found the experience enjoyable and interesting. At times it was intense and I did expect it to be intrusive due to the nature of the subject, but to be honest I found it all okay. It was interesting, especially the family input and the feelings of support that was provided to me. Catherine the social worker was really nice and made the experience relaxing when she visited me. I was aware she would capture all the details and I know this is her job as she has to keep children safe. I was worried about my medical but that was okay too. I did feel trying to get refences really hard as some were so long ago, but it all went really well in the end. I would certainly recommend the process to family and friends

14 april 2024
Omdöme utan inbjudan
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Svar från Compass Fostering

Thank you so much for your review. We are so pleased you have started your fostering journey with Compass and your appreciation for why the application process needs to be thorough.
Wishing you every success in your fostering journey, and of course, you know where we are if you need any extra support.

Betygsatt 1 av 5 stjärnor

100% would not recommend using this agency

100% would not recommend using this agency. It has been an absolute night mare from the get go of us going through the assessment process to getting our first placement. When we got our first placement we wasn’t even allocated a supervising social worker until nearly 2 months into the placement. We have also been back and forward for months on end and still on going issues with our dog and the placement. We were advised by a dog assessor that they had sent out to get an exemption certificate because they are saying he told them that there is xl bully characteristics, which we did follow the advice given aswell as insuring the dog. In the process of assessment they destroyed have of my partners furniture. After this had happened they were all sweet with the dog being in the home until the Compass policy had changed, which we are still yet to see this ‘new’ policy.

We ended up voluntarily going to the police and seeking advice and guidance from them. Which they had come out and took the dog away for assessment and shortly after brought her home with no concerns at all and said that she is definitely not an xl bully type breed.

Now they are telling us we have to choose between the dog and continuing our fostering career.

Not only this but we have had absolutely no support at all from compass. This will not be the end for us.

9 april 2024
Omdöme utan inbjudan
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Svar från Compass Fostering

Hi Kieran,
Thank you for taking the time to write us some feedback. We are sorry to hear that your experience with us was negative. We have informed our carer recruitment team and someone will try to get in touch to find out more about what happened. In the meantime If you would like to dicuss the matter further, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Kind regards,
Compass Fostering

Betygsatt 5 av 5 stjärnor

Assessment process for becoming a Foster Carer.

Although the assessment process was very intense and extremely thorough, my assessing social worker was always there to help me through it step by step.
The Skills to Foster course was also intense but very educational and gave a good insight as to what is expected of every Foster Carer and also showed just how much support is there with each and every Foster Child etc which was reassuring.

19 december 2023
Omdöme utan inbjudan
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Svar från Compass Fostering

Thank you so much for your review. We are so pleased you have started your fostering journey with Compass. We know how lucky we are to have top carers, and in return we give the very best support we can. Thank you for all that you do!

Betygsatt 5 av 5 stjärnor

brilliant members of staff

brilliant members of staff, so warm and welcoming..
the training programme is excellent.

16 januari 2024
Omdöme utan inbjudan
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Svar från Compass Fostering

Thank you so much for taking the time to leave us a review. We are pleased you are enjoying your training programme - please don't hesitate to contact us if you need any further support :)

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