The other reviews are accurate in that it’s see through with no lining and agree that for the price there could be some lining or under skirt, at least in the chest. However I do love the style and f... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a dress after a friend's recommendation. It arrived within 4 days of ordering but unfortunately, it was much too long (both sleeves and overall length) so had to go back. The refund to my credi... Se mer
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I really like the Closet dress I purchased from John Lewis some time ago & thought it relatively expensive at £130 so I was really surprised at the quality of the manufacturing. It arrived creased so... Se mer
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Great style poor material too thin.., closet please make another bright colour of your twisted neck with puff sleeves pleated dress I have the red version sooo beautiful have lots of closet dresses bu... Se mer
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Företagsinformation
Om CLOSET LONDON
Skrivet av företaget
Closet London is a designed in London brand producing flattering contemporary designs and classic pieces transcending seasons.
The Closet London customer loves us for our beautiful prints, luxurious fabrics and high-quality finish on the garments.
| closetlondon.com was formerly known as closetclothing.co.uk |
Kontaktuppgifter
46-50 Copperfield Road, E3 4RR, LONDON, Storbritannien
- info@closetlondon.com
- www.closetlondon.com
3,7
Medel
7 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order and delivery quick.
Easy to order and delivery quick.
Unfortunately dress was unsuitable but easy to return also...
7 juni 2024
Svar från CLOSET LONDON
Dear Ruth, thank you for sharing your shopping experience. We hope you will shop with us again and find something you like. If you need any assistance or have any questions, feel free to reach out ❤️
My Order
I bought a dress which arrived on time, the quality of the dress was good, sadly I had to send it back because the cleavage was slightly bigger and was bending on one side.
4 juni 2024
Svar från CLOSET LONDON
Dear Aisha, thank you for sharing your feedback. We are glad to hear that your dress arrived on time and that you found the quality to be good. However, we're sorry to hear about the issue with the cleavage fit. We strive to ensure all our garments meet high-quality standards, and your feedback helps us improve ❤️
Svar från CLOSET LONDON
Dear Ranjana, thank you for your feedback. We are sorry to hear about the issue with the cleavage fit. We strive to ensure all our garments meet high-quality standards, and your feedback helps us improve ❤️
Stunning - fits like a glove
Georgeous outfit with a great fit and fabric.. ordered in my usual size for a fancy event last minute…turned up bang on time and garnered much praise!
5 juni 2024
Svar från CLOSET LONDON
Dear Nivedita, that sounds fantastic! We are glad to hear it worked out so well for your event! 😊👌❤️
Fast delivery
Fast delivery, dress is a beautiful colour, great quality little long on me but not a problem can't wait to wear to a wedding in July
4 juni 2024
Svar från CLOSET LONDON
Dear Amanda, that's wonderful to hear! We are delighted to hear that the dress arrived quickly and that you're happy with the colour and quality. It sounds like it'll be perfect for the wedding in July! Enjoy wearing it! 😊👌❤️
Beautiful dresses but wrinkled.
The dresses were fabulous as always but they arrived very badly wrinkled. For expensive dresses this was very disappointing. I’ve received your dresses in the past and they were perfectly packaged so hopefully this is a once off. They were prob returned by another customer but they should have been steamed and packaged properly.
30 maj 2024
Svar från CLOSET LONDON
Dear Marie, thank you for the review. We are very sorry to learn that the dresses arrived wrinkled. This is certainly not the level of service and quality we strive to provide, and we apologize for the disappointment this has caused.
Your comments have been forwarded to our quality control team to ensure this does not happen again ❤️
The cut of this dress is just not right…
The cut of this dress is just not right - even sizing up so the waist is too big, it gapes at the front and the facing flops out. Obviously, as soon as you tie the sash at the back, that issue just gets worse.
Would probably suit someone flat chested and very slim though!
29 maj 2024
Svar från CLOSET LONDON
Thank you for the review. We are sorry the fit and design did not meet your expectations. We strive to create pieces that flatter and fit well for a variety of body types, and it is disappointing to learn that this dress didn’t work for you.
If you would like to explore other styles that might be a better fit, please feel free to contact us ❤️
Svar från CLOSET LONDON
Dear Tracy, thank you for the wonderful feedback! We are delighted to hear that you are happy with your purchase and our service and we look forward to seeing you again soon ❤️
Appalling returns service
I was pleased with the delivery as the dress came within a few days of ordering it. However I am extremely disappointed with the returns service. Unfortunately the dress is too small. I tried it on the day it arrived and promptly requested a returns label . I have never been asked to upload photos of an item I wish to return before and 3 days later wait I am still waiting for the returns label to send the dress back .
30 maj 2024
Svar från CLOSET LONDON
Thank you for the review Judyth. We are sorry to hear about the difficulties you've experienced with returning your dress. I can see that the link to create your return label has already been resent to you. If you need any further assistance please do not hesitate to contact us again ❤️
Beautiful emerald green dress
Beautiful dress, good quality material, unfortunately had to return because it was too small.
Dress arrived quickly, problem with returns label, but e-mailed closet who sent it to me by return.
30 maj 2024
Svar från CLOSET LONDON
Dear Christine, thank you for the review! We're sorry it didn't fit as expected, however, we are pleased we could promptly assist you with the returns label.
If you need any further assistance or help with finding the right size, please don't hesitate to reach out ❤️
Excellent Quality
Good quality items. Really pleased with my new skirt and top. I had to return something as it was too big and reorder, returning was simply. Refund is being processed, good communication. Will use again.
24 maj 2024
Svar från CLOSET LONDON
Dear Sarah, many thanks for the great review. We appreciate your feedback and look forward to seeing you again soon ❤️
I am very disappointed
I am very disappointed. I ordered a dress to wear to a wedding but didn’t like right on me so opted to return it but had fill in something to get a return label sadly I am still wait. Why make it so hard? I wrote an email and checked all folders but haven’t received anything as yet. Not good service
14 maj 2024
Svar från CLOSET LONDON
Thank you for the review, Sharon. We are sorry to hear about the difficulties you've experienced with returning your dress. I can see that the return label has already been sent to you. If you need any further assistance please do not hesitate to contact us again ❤️
Beautiful Orange floral print dress
Orange floral print dress - perfect fit for size 10. Lovely bright pink/orange colour way. Can be dressed up with heels or down with trainers. I wore the dress for an all day event and because I was worried about creases I ironed using spray starch … perfect! Only minor comment is it’s very long and more like maxi for me at 5’ 3”
23 maj 2024
Omdöme utan inbjudan
Svar från CLOSET LONDON
Dear Kate, We’re delighted that the orange floral print dress is a perfect fit and that you love the vibrant colours. It's great that you found it versatile and suitable for various occasions.
We appreciate your tip about using spray starch to avoid creases and sharing your experience with the dress length. Your feedback is valuable to us, and we will consider it for future designs ❤️
Thank you for choosing us, and we hope to see you again soon!
Quality and style
My first purchase from Closet and I’m thrilled. The dress is true to size, well made and a vibrant pattern. I felt very special when I wore it and got lots of comments. I will definitely be purchasing again, the service from start to finish was straightforward and effortless.
14 maj 2024
Svar från CLOSET LONDON
Dear Caron, thank you for the review! It’s fantastic to know that the dress met your expectations.
We strive to provide a seamless shopping experience, and we’re glad to hear that our service from start to finish was straightforward and effortless for you.
We look forward to welcoming you back ❤️
Lovely dress fits perfect spot on very quick…
Lovely dress fits perfect very quick delivery
21 maj 2024
Svar från CLOSET LONDON
Dear Ann, thank you for your feedback! our satisfaction is our top priority, and it's wonderful to know we met your expectations.
We look forward to serving you again in the future!❤️
They were prompt with the delivery and…
They were prompt with the delivery and and most helpful throughout they make thing so easy lovely company
23 maj 2024
Svar från CLOSET LONDON
Dear Sandra, Thank you for your lovely feedback! We’re happy to hear that you found our delivery prompt and our service helpful throughout your experience. Making things easy for our customers is one of our top priorities, and it’s wonderful to know we succeeded.
We truly appreciate your support and look forward to welcoming you again ❤️
Svar från CLOSET LONDON
Dear Joyce, thank you for your positive feedback!
Your satisfaction is essential to us, and we’re glad we could meet your expectations ❤️
Robe de qualité
Robe de qualité. Pour les livraisons en France, prévoir qu’il y aura des frais de douanes.
23 maj 2024
Svar från CLOSET LONDON
Merci pour vos commentaires, chère Esmeralda!
Nous sommes ravis de savoir que vous êtes satisfait de la qualité de la robe.
Nous avons hâte de vous revoir bientôt ❤️
Creases spoilt purchase
I loved this dress but it was too creased and I didn’t want to risk ironing it. Such a shame as I would have kept it.
20 maj 2024
Svar från CLOSET LONDON
Thank you for your feedback, dear Pam. We’re glad to hear that you loved the dress, but we’re sorry to hear about the creasing issue. The last thing we want is for anyone to be disappointed when opening their Closet London parcel.Your feedback has been forwarded to the relevant team for future improvements 🤗
Disappointed with the sizing and w a quality
The dress was too small and I was disappointed with the quality of the material. My order arrived quickly but the returns process wasn’t straightforward. Information about how to return the package wasn’t that clear and the process seemed more complicated than other suppliers I’ve used.
16 maj 2024
Svar från CLOSET LONDON
Dear Mary, thank you for the review. We’re sorry to hear that the dress was too small and that you were disappointed with the quality of the material. Your feedback has now been forwarded to the relevant team.
We will also review our return instructions to make them clearer and more user-friendly ❤️
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