CLOSET LONDON Omdömen 

6 961
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The other reviews are accurate in that it’s see through with no lining and agree that for the price there could be some lining or under skirt, at least in the chest. However I do love the style and f... Se mer

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Betygsatt 3 av 5 stjärnor

Bought a dress after a friend's recommendation. It arrived within 4 days of ordering but unfortunately, it was much too long (both sleeves and overall length) so had to go back. The refund to my credi... Se mer

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Betygsatt 3 av 5 stjärnor

I really like the Closet dress I purchased from John Lewis some time ago & thought it relatively expensive at £130 so I was really surprised at the quality of the manufacturing. It arrived creased so... Se mer

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Betygsatt 4 av 5 stjärnor

Great style poor material too thin.., closet please make another bright colour of your twisted neck with puff sleeves pleated dress I have the red version sooo beautiful have lots of closet dresses bu... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik
  2. Klädbutik
  3. Klänningsbutik
  4. Festklädesbutik
  5. Haute couture-modehus
  6. Kläder med tryck

Om CLOSET LONDON

Skrivet av företaget

Closet London is a designed in London brand producing flattering contemporary designs and classic pieces transcending seasons. The Closet London customer loves us for our beautiful prints, luxurious fabrics and high-quality finish on the garments.

closetlondon.com was formerly known as closetclothing.co.uk

Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(6 961)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Dress was made of cheap material and…

Dress was made of cheap material and fitting wasn’t great either. Really disappointed as it didn’t look like in the photos. Not worth the price,

17 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for sharing your feedback. We are sorry to hear that the dress did not meet your expectations in terms of material and fit. We strive to provide high-quality products and accurate representations through our photos, and it is disappointing to learn that you feel they were not accurate.
Your feedback has been forwarded to the relevant team for future improvements.
Many thanks, x

Betygsatt 4 av 5 stjärnor

I would have given a 5 star review but…

I would have given a 5 star review but I’m yet to receive my refund. The company was great, parcel arrived quickly, quality of the dress was stunning-frustrating that I didn’t research that the sizes tend to come up a little small. Return process is super quick and easy, which was collected from my home. Fingers crossed my refund hits soon so I can order the bigger size!

17 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Caroline, thank you for your feedback. We’re happy to hear that your order was delivered within the promised delivery timeframe and that you were pleased with the quality of the dress. We also appreciate your positive comments on our return process. It takes us up to five working days to process returns/refunds. Please keep an eye on your account, and if you have any further concerns, feel free to contact us at customerservices@closetlondon.com ❤️

Betygsatt 5 av 5 stjärnor

Beautiful orange & Pink dress

Bought a super dress, beautiful fit and great fabric. Bright orange and pink colours will look great at the wedding I will be attending. Good delivery.

16 maj 2024
Omdöme utan inbjudan
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Joanne, thank you for your wonderful feedback!
We’re happy you love the dress and that it fits beautifully. The bright orange and pink colours sound perfect for a wedding, and we're glad the delivery met your expectations.
We hope you have an amazing time at the wedding, and we look forward to serving you again in the future ❤️

Betygsatt 3 av 5 stjärnor

The dresses I bought and tried on were…

The dresses I bought and tried on were both gorgeous and felt like really good quality. The return process was awful as the QR code wouldn’t scan and it took me several trips back and forth to the drop-off place until it finally could be sent off.

15 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Angelica, thank you for your feedback and for letting us know about your recent experience. We’re delighted that you found the dresses gorgeous and of high quality.
We are sorry to learn about the issues with the return process. In the meantime, if you need any further assistance or have any unresolved issues, please let us know ❤️

Betygsatt 5 av 5 stjärnor

Dresses arrived promtly and were great…

Dresses arrived promtly and were great quality and as pictured online.

14 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your dresses arrived promptly and met your expectations in terms of quality and appearance. Your satisfaction is our utmost priority, and we're delighted that we could provide you with a positive shopping experience.

If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!

Betygsatt 5 av 5 stjärnor

Lovely dress

Lovely dress. Well fitting and exactly like the picture- happy customer.

13 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Julie, thank you for your lovely feedback! We're delighted to hear that the dress fits well and is exactly like the picture. We love happy customers ❤️

Betygsatt 5 av 5 stjärnor

First time I’ve used Closet

First time I’ve used Closet. My parcel came promptly and I was delighted with the dress.
Style, fit and fabric excellent.

13 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Eileen, thank you so much for your wonderful feedback! It's great to know that your parcel arrived promptly and that you are delighted with the dress. We're glad the style, fit, and fabric met your expectations ❤️

Betygsatt 2 av 5 stjärnor

Ich habe bis heute mein packet nicht…

Ich habe bis heute mein packet nicht erhalten

13 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Natalie, thank you for your feedback. According to the tracking information, your order is undergoing a Customs clearance event. Unfortunately, this process is out of our control.
We appreciate your patience. If you have any further questions or concerns, please do not hesitate to contact us at customerservices@closetlondon.com ❤️

Betygsatt 2 av 5 stjärnor

A mixed experience...

Good things about my experience: easy to order and super-quick delivery; the design of dress was lovely and the fabric pattern gorgeous.

Bad things about my experience: dress arrived in such a creased/wrinkly state it was impossible to think about it positively, and I wasn't confident the appearance would improve with washing/ironing; the fabric, stitching and zip all felt low on the quality scale; returns process felt more complicated than other companies'.

10 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Catherine, thank you for the detailed feedback about your recent experience with us. We appreciate your positive comments about the ease of ordering, quick delivery, and the design and pattern of the dress.
We are sorry to hear about the issues you encountered with the condition of the dress upon arrival. Your experience with the returns process is also important to us, and we apologize for any inconvenience you faced ❤️

Betygsatt 5 av 5 stjärnor

Quality, Fast and Easy!

The dresses arrived quickly and matched their descriptions well! I returned one of the two dresses because the style wasn't quite for me and the return was very straightforward! I especially appreciated the sale prices!

8 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Corrie, thank you for taking the time to share your feedback with us. We're delighted to hear that your dresses arrived promptly and met your expectations in terms of quality and description. We understand that sometimes styles may not be a perfect fit, and we're glad that the return process was straightforward for you. We look forward to providing you with another great shopping experience ❤️

Betygsatt 5 av 5 stjärnor

Fabulous Dress, high quality, great movement

Fast delivery, nicely packaged.
Superb quality dress, beautiful bright colour.
Wore to my Sister’s wedding and had a flurry of compliments particularly the tailoring and how it flowed nicely.
Great movement and coverage.
Pleased able to purchase in larger sizes.
Very very pleased.
Thank you.

2 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you so much for taking the time to share your experience with us, dear Ruthie! We're delighted you had such a positive experience with Closet and we're honoured to have been a part of your celebration ❤️

Betygsatt 5 av 5 stjärnor

Lovely dress,fabulous quality.Delivered…

Lovely dress,fabulous quality.Delivered quickly

2 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for an amazing review, dear Shirley!
We take great pride in offering garments that not only look beautiful but also stand the test of time, so your feedback is truly appreciated ❤️

Betygsatt 5 av 5 stjärnor

Just wow

Just wow! The quality is amazing 👏

3 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for your Wow-Worthy feedback, dear Nour! It's rewarding to know that our efforts to provide the best possible products are being appreciated by our customers like you ❤️

Betygsatt 5 av 5 stjärnor

Thank you!🙏👍

As always, wonderful items and services. Thank you!

30 april 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Ioana, thanks a million for your feedback and your continuous support! At Closet, we strive to provide the best experience to our valued loyal customers. Your satisfaction is our utmost priority, and we're delighted to know that we've been able to meet your expectations once again ❤️

Betygsatt 5 av 5 stjärnor

Such fast service!

Such fast service! Only ordered last Thursday and dress arrived this morning Tuesday. Dress is beautiful! Many thanks!

2 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Catriona, thank you for your feedback! At Closet, we understand the importance of timely delivery, and we're delighted that we could meet your expectations in this regard. It's also wonderful to hear that you're pleased with the dress you received ❤️

Betygsatt 5 av 5 stjärnor

Beautiful dress

Prompt service. Beautiful dress, soft fabric nicely made and flattering fit.

2 maj 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for taking the time to leave your lovely review, dear Annie! We're delighted that we could provide you with a positive shopping experience ❤️

Betygsatt 5 av 5 stjärnor

Wedding vibes First time shopping Closet London

First time shopping Closet London, really happy with the dress I brought for an up-and-coming wedding

30 april 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Dear Audrey, thank you for choosing Closet London for your special occasion outfit!
We take pride in offering stylish and high-quality garments that make every occasion memorable. It's wonderful to know that your first shopping experience with us was positive ❤️

Betygsatt 5 av 5 stjärnor

My items arrived quickly and they are…

My items arrived quickly and they are of good quality.

30 april 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for taking the time to share your feedback with us, dear Gloria! We're delighted to hear that your items arrived promptly and that you're pleased with their quality. Please come to see us again soon ❤️

Betygsatt 4 av 5 stjärnor

Dress is a lovely design

Dress is a lovely design, my usual size was good fit (a little more roomy than normal) but for me, it was the stripes! I felt overwhelmed, the stripes just drowned me!
I wanted to love the dress but the stripes weren’t for me, sadly I had to return the dress.

29 april 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for taking the time to leave us a review. We truly appreciate your feedback. Please feel free to visit us again - We continually update our styles and prints, and we're sure you'll find something that catches your eye ❤️

Betygsatt 4 av 5 stjärnor

Love the quality of closet products.

Love the quality of closet products.
One issue is packaging.
The beautiful long dress was packed tightly in a very small package. This meant once unpacked, the dress was full of creases. I left it for a few days to see if the creases would drop out. Sadly they didn’t so I will have to pay for a steam press.
Could Closet consider this packaging issue & give customers a choice of packaging ?

29 april 2024
Logotyp för CLOSET LONDON

Svar från CLOSET LONDON

Thank you for sharing your feedback with us, dear Kathleen.
We're sorry to hear about the inconvenience you experienced with the packaging of your dress. Your feedback is invaluable to us, and we take it seriously. We'll review our packaging procedures to see how we can improve and offer our customers a better experience ❤️

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