The other reviews are accurate in that it’s see through with no lining and agree that for the price there could be some lining or under skirt, at least in the chest. However I do love the style and f... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a dress after a friend's recommendation. It arrived within 4 days of ordering but unfortunately, it was much too long (both sleeves and overall length) so had to go back. The refund to my credi... Se mer
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I really like the Closet dress I purchased from John Lewis some time ago & thought it relatively expensive at £130 so I was really surprised at the quality of the manufacturing. It arrived creased so... Se mer
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Great style poor material too thin.., closet please make another bright colour of your twisted neck with puff sleeves pleated dress I have the red version sooo beautiful have lots of closet dresses bu... Se mer
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Företagsinformation
Om CLOSET LONDON
Skrivet av företaget
Closet London is a designed in London brand producing flattering contemporary designs and classic pieces transcending seasons.
The Closet London customer loves us for our beautiful prints, luxurious fabrics and high-quality finish on the garments.
| closetlondon.com was formerly known as closetclothing.co.uk |
Kontaktuppgifter
46-50 Copperfield Road, E3 4RR, LONDON, Storbritannien
- info@closetlondon.com
- www.closetlondon.com
3,7
Medel
7 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely design and fits well
Lovely design and fits well, little details included to make item stand out. Easy to order and quick delivery
24 juni 2024
Svar från CLOSET LONDON
Dear Aisha, thank you for your kind review! We're delighted to hear that you were happy with your shopping experience. We hope to serve you again soon ❤️
Fast delivery
Fast delivery, good quality and very beautiful design. But price is so expensive. I pay clo a duties.
20 juni 2024
Svar från CLOSET LONDON
Dear Monika, thank you for your feedback! We're glad that you were pleased with the fast delivery, quality, and design of your purchase. We understand that the price and duties can be a concern, and we appreciate your understanding and hope to see you again ❤️
NOT EASY RETURNS.
The company say returns are easy.
They are not easy, you have to get a returns form from head office, then print it out, then post Royal Mail only. They charge £3 postage for returns, Closet do not let you know they have received package and up to ten days for money to return to your account. The dress looked nothing like the advertised dress. Will not be ordering again.
27 juni 2024
Omdöme utan inbjudan
Svar från CLOSET LONDON
Thank you for your review, Tina. We’re sorry to hear about your experience. Our Returns Policy is detailed on our website, and we recommend reviewing it before placing an order to avoid any inconvenience. If you need further assistance or have any questions, please don't hesitate to contact us at customerservices@closetlondon.com.
The dress was perfect
The dress was perfect. I received a lot of compliments everywhere. I couldn’t choose better.
21 juni 2024
Svar från CLOSET LONDON
Dear Denise, thank you for the brilliant review! We're delighted to hear that the dress was perfect and that you received many compliments. Thank you for choosing us and we hope to see you again soon ❤️
A bit see through but still love it
The other reviews are accurate in that it’s see through with no lining and agree that for the price there could be some lining or under skirt, at least in the chest. However I do love the style and flowey material and as long as you wear a nude/ skin tone undies it’s ok. (NB: White underwear will definitely show beneath this dress!)
19 juni 2024
Svar från CLOSET LONDON
Dear Lindsay, thank you for your review. We appreciate your feedback regarding the lack of lining and will consider it for future designs. We're glad to hear you love the style and flow of the material. Your advice on wearing nude/skin-tone underwear is helpful. If you have any further suggestions or need assistance, please don't hesitate to contact us ❤️
Very good service
Good delivery time however the item had a faulty zip, I returned it and a replacement eas sent out immediately. Very good service
17 juni 2024
Svar från CLOSET LONDON
Thank you for your feedback, dear Alice! We're sorry to hear about the faulty zip but are glad we could quickly provide a replacement. We appreciate your understanding and are pleased you were satisfied with our service 😊👌❤️
As perfect as usual!
It is a gorgeous jumpsuit, very well-made and of excellent quality. I'd not expect anything else from Closet London! The fit and the style are very flattering. The legs are a bit too long, but it's nothing that can't be fixed!
20 juni 2024
Svar från CLOSET LONDON
Dear Elsa, thank you for your lovely feedback! We're delighted to hear you love the jumpsuit. We look forward to welcoming you soon ❤️
Great service and my dresses were…
Great service and my dresses were delivered quicker than expected
23 maj 2024
Svar från CLOSET LONDON
Dear Michelle, thank you for the review! We are glad to hear that you had a great experience while shopping with us. Enjoy your new dresses 😊❤️
Is there a way to lower a review to 0…
Is there a way to lower a review to 0 stars. I wrote earlier about my disappointment in not receiving notice that the gift card I purchased had been sent. Almost a week later I had to today ask the recipient if she had received the gift. The answer was no. How bad is this. You would think someone from the company would have contacted me. Not yet.
18 juni 2024
Omdöme utan inbjudan
Svar från CLOSET LONDON
Thank you for taking the time to leave your review, Stephen. As mentioned in our CS team's email to you, the gift certificate was not sent to the recipient due to an incorrect email address provided when placing your order. The gift voucher has now been sent directly to the recipient. Many thanks.
Svar från CLOSET LONDON
Thank you for your feedback, Margaret! We're glad to hear that you were pleased with our quick service and that the dress fits true to size. We hope you enjoy wearing it and look forward to seeing you again ❤️
Love my dress!!
13 juni 2024
Svar från CLOSET LONDON
Dear Katie, thank you for the excellent feedback. We always love to see that our customers are happy 👗🌞❤️
Svar från CLOSET LONDON
Dear Emma, thank you for your feedback, it's wonderful to know you received lots of compliments while wearing your new Closet London dress! We look forward to seeing you soon 😊👌❤️
Great customer service
Had a question regarding a dress, the customer care team got back super quick. Loved the quality of the dress!
14 juni 2024
Svar från CLOSET LONDON
Dear Mahnoor, thank you so much for your kind words!
We're delighted to hear that our customer care team assisted you promptly and that you loved the quality of your dress. Your satisfaction is our top priority! ❤️
Order no 100326455
Order no: 100326455
Dress was delivered promptly. Good service.
Unfortunately the dress wasn’t for me so I followed the instructions and returned it via Royal Mail. Have just checked tracking and it was received by them. I’m just awaiting the refund but they seem a good company so I’m not worried.
12 juni 2024
Svar från CLOSET LONDON
Dear Theresa, thank you for sharing your experience with us. We’re glad to hear that your dress was delivered promptly and that you found our service satisfactory. We're sorry the dress wasn’t quite right for you and we appreciate you following the return process.
We can confirm that the refund has been processed today ❤️
Item faulty and emailed immediately but…
Item faulty and emailed immediately but nobody has had the courtesy to respond - cannot find any telephone number to complain !!!
13 juni 2024
Svar från CLOSET LONDON
Thank you for the review, Cath. As per your conversation with our Customer Service team, please note that you responded to your order confirmation email, which is a no-reply type of email, so we never received it. We can see that you've already been sent a replacement dress.
If you need any further assistance, please do not hesitate to contact us again at customerservices@closetlondon.com.
Best regards
Svar från CLOSET LONDON
Thank you for taking the time to leave your review.
We can confirm that a refund for your return has been successfully processed. If you need further assistance, please do not hesitate to contact us by emailing at customerservices@closetlondon.com.
Took a few days from ordering before…
Took a few days from ordering before item was despatched. When dress arrived it looked a totally different shade of orange to the website. Dress was lovely and a really good quality but was quite tight fitting at the top and just a bit too small for me. I think next size up will be too big all over so will have to send back without getting a replacement.
12 juni 2024
Svar från CLOSET LONDON
Dear Kerry, thank you for your feedback. We apologize for the delay in dispatching your order and that the shade of the dress did not match your expectations and didn't fit as you'd hoped.
If you need any assistance with the return process or if you have any other questions, please don't hesitate to reach out. We're here to help ❤️
Svar från CLOSET LONDON
Dear Angela, thank you for your lovely feedback!
We are happy you loved the dress and were satisfied with the prompt delivery. Your recommendation means a lot to us ❤️
Lovely dress and variety on the website…
Lovely dress and variety on the website would purchase again
10 juni 2024
Svar från CLOSET LONDON
Dear Mimee, thank you for the review! We can't wait to see you again ❤️
Had to send item back as it had a stain…
Had to send item back as it had a stain on the front. Looked like the item had been used as it came in shabby packaging , in a sellotaped bag. Nit the quality I was hoping for!
7 juni 2024
Svar från CLOSET LONDON
Thank you for your feedback, Rebecca. We're very sorry to hear about the condition in which you received your item. This is certainly not the quality or experience we aim to provide. Your feedback has been forwarded to our quality control team to prevent this from happening again 🤗
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