John Charcol Omdömen 

1 510
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Molly Wilsden was the absolute best in arranging our mortgage - super responsive and helpful in walking us through the process as first time buyers with A LOT of questions and anxiety about how everyt... Se mer

Betygsatt 5 av 5 stjärnor

From start to finish Molly was absolutely incredible, nothing was too much trouble. We had a lengthy year long relationship due to previous house sales falling through and Molly was there ever... Se mer

Betygsatt 5 av 5 stjärnor

John Charcol were amazing at getting me a mortgage and doing the impossible. Suzy is an absolute expert and wizard at getting difficult mortgages and working her magic with the lenders. I had poor cre... Se mer

Betygsatt 5 av 5 stjärnor

I would highly recommend John Charcoal. Rob Gurr guided us through through process smoothly and answered all our questions and helped us along the way. Chantelle was fantastic too, following through t... Se mer

Företagsinformation

  1. Hypoteksmäklare

Skrivet av företaget

John Charcol is the original independent mortgage broker, with 50 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 510)

286 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Top drawer customer service

I cannot say enough good things about John Charcol. I chose them after doing an online search for mortgage brokers who could assist people moving back to the UK after living overseas. Georgijs found us a great mortgage. Not just an okay considering we had just moved back after a lengthy stint abroad mortgage, but a great mortgage full stop. He was very responsive to questions, and Zerena on his team checked in with us regularly throughout the process. They aren't just going through the motions of doing a job, they are providing a service and it's a fantastic one! I would most definitely use this firm again and would highly recommend them to others.

17 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend John Charcol great outcomes

We had an excellent experience with John Charcol and couldn’t be happier with the service we received throughout our mortgage process.

Our broker, Alvin, was absolutely fantastic. He guided us through every step, explained everything clearly, and was always available to answer questions and offer reassurance. His knowledge and support made what could have been a stressful process feel smooth and manageable.

We’d also like to thank Fiona, who oversaw the operations of our case. Her organisation, attention to detail, and behind-the-scenes support ensured everything ran efficiently and on time.

Thanks to the whole team, the process was seamless from start to finish. We would highly recommend John Charcol to anyone looking for professional, supportive, and reliable mortgage advice.

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service from start to finish

Amazing service from start to finish. Chased up the solicitors for us and pushed hard to ensure completion. Louise was especially helpful. Definitely recommend and will use them again in the future.

10 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My experience with Sophia has been outstanding.

My experience with Sophia has been a delight. Sophia has referred me to another service when I was facing challenges. Sophia is very professional. What makes her professional is her time management, transparency, knowledge, experience, and she gets the job done and a women of her word. Sophia advocates in a professional manner working in collaboration. I'm so happy Sophia settled my mortgage and she is good at her job. Sophia asked appropriate questions and will share her knowledge tailoring your own circumstances. I hope her company acknowledge what a great asset she is to her team.

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kirtan my broker and Jenny client…

Kirtan my broker and Jenny client relationship manager have both been super helpful, reply quick to emails and text, and give first class service. Kirtan went above and beyond to get my dad and I a mortgage length that another broker couldn’t get us. He even offered me advice on other matters unrelated to mortgage. Both Kirtan and Jenny are super friendly, polite and they never made me feel like I’m asking too many questions. They answered my questions and concerns with kindness and patience. I rarely ever write reviews but reading reviews helped me find the correct people for my life changing decision (buying a property!) I hope my review will help someone else choose Kirtan, as I would choose him again in the future.

5 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with the overall experience…

Very happy with the overall experience with John Charcol. Olly and Jenny made an amazing team. They worked through some complex mortgage requirements that dragged on due to delays our side, and were professional throughout with prompt communication, accurate information and no pressure. Would recommend and would use again, you get what you pay for in terms of service.

31 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great efficient service from Jessica…

Great efficient service from Jessica and Emma at John Charcoal’s. Very easy to work with. Really knowledgeable and provide sound advice. We’ve used them for over 10 years now and would thoroughly recommend them.

3 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant re mortgage

From start to finish excellent customer service from Nicole @ John Charcol. Brilliant comms throughout and made the process very stress free. I wouldn’t hesitate to recommend or use again.

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent broker

This is the 2nd mortgage Daniel Williams has arranged for me ,he is friendly and extremely professional ,i would not hesitate to recommend ,thanks Daniel

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Georgia is great

My friend referred Georgia to me. She was super helpful and responsible! As a first-time buyer, she has made my journey easier and provided a lot of insightful knowledge!! Would absolutely recommend :)

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ed from John Charcol

Ed from John Charcol was so supportive and no question was too silly.
He took the time to go through all the options and gave me time to make my decision.
I would recommend him and his advice to all looking for a mortgage broker

26 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional

Hailey Kow and team are exceptional at what they do, no question too daft and no request too difficult. A very holistic approach to find a deal suited to you. Could not recommend highly enough.

26 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great options and service

Molly and John Charcol did a great job securing a buy to let mortgage. They had a good range of products and thoroughly researched available options when many other brokers wrote the situation off. Molly was very detailed in explaining the options, process and provided tremendous support during and after purchase. Highly recommend her and John Charcol.

31 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kirtin Hingu (+ his team) at John…

Kirtin Hingu (+ his team) at John Charcol were a dream to work with, guiding us seamlessly through the process of purchasing a mortgage for our new home. They were professional, patient with all of our questions and kept us fully updated every step of the way. Appreciate all their help and support through this process.

31 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer