Just at the last minute purchased 24 x 12.5kg fondant for the bee yards, purchased late Thursday and received Friday lunch time just can’t fault the TURNAROUND ,am in total grateful for the speed of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Placed order selected delivery on Wednesday via evri , received despatch notice stating delivery Thursday via yodel . Didn’t turn up Thursday so filled in online enquiry form , got standard reply , th... Se mer
Företaget har svarat
I've been using Cake Stuff for a few years now, and never had a bad experience. Products always great quality, and delivery is fast. Unfortunately, my most recent order had a split in one of the ba... Se mer
Have used a few times now as they often come up cheapest but this time there was an error in my order. I called and spoke to someone who was super helpful. They were able to send me a return label t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cake Stuff is the UK’s top online store for cake decorating equipment and sugarcraft supplies, with famously low prices and award-winning friendly service. We now operates from one super duper state-of-the-art warehouse, offering our customers a massive and ever-growing range of over 11,000 different baking, cake decorating and sugarcraft goodies from all the top brands.
Kontaktuppgifter
1 Technology House, G3 7PR, Glasgow, Storbritannien
- 0141 488 2851
- info@cake-stuff.com
- www.cake-stuff.com
5 star *****
Great thank you good products arrived complete and in good condition. Prices good. Excellent customer communication. Would recommend and will use again.

Svar från Cake Stuff
Everything was fine until I realised I…
Everything was fine until I realised I was missing an item, I sent a message over a week ago and not heard a thing back, which is a shame as I’ve used the website regularly and never had a problem.
UPDATE**** missing item has been replaced and it seems I never saw the original reply, will happily continue to use Cakestuff.

Svar från Cake Stuff

Svar från Cake Stuff
I don’t recall what I bought
I don’t recall what I bought, however I don’t think I had any problems so will give you 5 stars.

Svar från Cake Stuff
Damaged order
I wrote you to after receiving my order (ID WEB1309439) and told you some of the sugar paste flowers were broken. I did not get a response which was disappointing.

Svar från Cake Stuff
Excellent product
Excellent product, good value for money. Packaged sensibly and very fast delivery.

Svar från Cake Stuff
Winter feed for bees
Bought the 12.5 kg fondant to give to my bees as a winter feed. Arrived very quickly, fairly priced and pleased that I found a company that stocks the bigger quantity.

Svar från Cake Stuff
Denied they had a computer glitch and…
Denied they had a computer glitch and sent and charged me for 3 items not ordered. Offered to pay for return but the 7 mile round trip for courier pick up, time, and with no packing material to send back, would cost me to return. Not the first time this has happened.

Svar från Cake Stuff
My order was delayed due to the courier…
My order was delayed due to the courier one phone call put this right then it got delivered next morning very efficient after initial difficulties.

Svar från Cake Stuff
Great customer service
I use this cake stuff for most of my cake supplies. They have a great range .and will tell you if there is no stock they will inform you

Svar från Cake Stuff

Svar från Cake Stuff
Great service and very…
Great service and very efficient,delivered ontime and packaged all great,thank you.

Svar från Cake Stuff

Svar från Cake Stuff
Missing items
Cake stuff consistently misses small items out of my deliveries, even though these items are paid for and listed on the invoice. Both times this has happened I have emailed them and received no answer (and no refund).

Svar från Cake Stuff
Always clear communication
Always clear communication. Packet securly Packard and arrived in Belgium without ant issues

Svar från Cake Stuff
My order arrives in good time
My order arrives in good time, It was mostly as expected, I however recieved one item with an expired date. I contacted cake stuff using their contact form explaining the issue. To date have recieved no response which is concerning.
Great delivery times
There is always something I forget to buy but Cake Stuff stick a really great variety of items to choose from. If it’s not in stock they’ll email you when it is available. Great choice of delivery options too!
What I ordered came as per what I…
What I ordered came as per what I requested and on time. Unusual for the Isle of Man as suppliers think we are outside the UK and add on an extra day or charge international postage!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







