The WORST leather purchase I have ever made and I buy a lot of leather/suede clothes. The jacket arrived with a spot on the sleeve where the suede had rubbed off a few inches long and wide. I contacte... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very fast delivery, faultless quality jacket. The softness of the nappa leather is outstanding. I am lucky in that i am the same size as the model in the photo so it fits perfectly. Thank you, Caine... Se mer
Ordered a jacket from these guys, delivered within 2 days, clear and concise exchange instructions enclosed. Posted back to them on Tuesday, received an email today to say my larger jacket will be wit... Se mer
Ordered the Atherington black cows hyde leather coat on Sunday evening and it arrived on Tuesday morning. Constant progress on the order by Caine Leather via emails,so I was fully aware which put my m... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Caine Leather is a leading retailer in high quality leather jackets. Offering a wide selection of products such as leather bomber jackets and leather messenger bags for both men and women.
Kontaktuppgifter
High Street 113, EX34 9ET, USA
- www.caineleather.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The WORST leather purchase I have ever…
The WORST leather purchase I have ever made and I buy a lot of leather/suede clothes. The jacket arrived with a spot on the sleeve where the suede had rubbed off a few inches long and wide. I contacted Caine with photos and and Alex replied that it was normal for suede. NOT TRUE. It was a defect that they were denying. I shipped the jacket back at my expense and was refunded less their shipping charge to me. So I paid for shippng both ways for the defective sude jacket. DO NOT TRUST Caine for standing behind their products!!!!!!! I will be taking this matter further though all available channels and posting this information everywhere.
Beautiful jacket.
Very fast delivery, faultless quality jacket. The softness of the nappa leather is outstanding. I am lucky in that i am the same size as the model in the photo so it fits perfectly.
Thank you, Caine leather.
Ken messenger.
Quality
Quality leather jacket,great sizing and fast delivery.Would recommend to anyone looking for good quality leather
Great company
Great company , received my jacket in three days, really nice quality and fit, price for quality exceptional, its great to see companies like this still exist in the uk,long may they continue.
Just waiting for refund update!
Jacket itself wasn't bad but i had to send it back for refund for being larger on sleeves, even medium wouldn't have been good size. Its been 2 weeks since i sent the jacket back (11th Dec) through Royal Mail which i checked was delivered on (12th Dec) and signed. I've spoken to caine twice (15th Dec) he told me if i've checked the item was delivered and i told him it was after 2nd call on that day. I called back on (18th Dec) and he told me he'll check the warehouse and then refund email gets sent, but he didn't get in touch. I know they had Christmas holidays but my jacket was sent wel before that time frame. It shouldn't take that long atleast if they emailed me kept me informed that would've been good. There refund policy is within 5 days after the products been received. I've left a message through email today see what happens!
Low quality for the price, but good service.
I purchased a leather coat from this company. It's often recommended as a good quality, lower budget alternative for those wanting a decent leather jacket. An "in-between" for those who don't want £10 Primark crap, but also don't have the funds for a £700+ designer jacket.
The order process was easy, and the product arrived 2 days after my purchase on a Sunday. I can't fault their speed of delivery. The measurements on their website are accurate, and the product fit. I am an XS mens and I struggle to find clothes small enough, but this genuinely was a good size for me.
However- the quality of the items they sell is quite poor. The parcel I received was incredibly light for a leather coat, and the clothing was very thin. I expected better than this considering I paid over £300.
The label on the product was "bleu leather" and the clothes tag had typos on it. There were many examples of shoddy stitching, and it overall just felt like a cheap chinese item.
I have since returned this item and gotten a refund, and this process was also straightforward, as the product came with a returns label and form.
I would recommend that others search for a vintage jacket, or simply save up an extra few hundred and spend their money elsewhere.
A First Class company
I found Caine Leather absolutely first class that included the product I wished to purchase, the advice I received in a ‘phone call and the speed of delivery.
Ashford Jacket (size M)
Excellent service from Caine Leather. I spoke to them regarding sizes and they were absolutely spot on, the jacket fits like it's made to measure.
The quality of the jacket is one of the best that I've come across, soft leather and nicely finished with good hardware etc.
The ordering process was easy and Caine Leather kept me posted from ordering to dispatch. I ordered around 12pm on a Monday and the jacket arrived around 10am on the Wednesday of the same week (less than 48 hours in other words).
All good and thanks for a positive experience :)
Their mistake cost me a lot of money
I heard good things about Caine, and decided to get the black Chemnitz leather jacket as it is exactly what I am looking for. As I am not living in the UK I had to be extra careful to get my size correct. I measured, and even took pictures of myself in a correctly sized leather jacket and sent to them (EU 52) I corresponded with their customer service to double and triple check that the size is correct for me. They insisted on the fact that 2XL was the correct size for me, which I found to be an odd size for someone who usually uses L. But hey, trust the experts am I right?
No. The jacket arrived and after having payed customs I opened the box, eager to put on my new black leather jacket, only to find that it fit me like a bedouin tent.
I sent it in return which cost me 40 euro. All in all I payed 100 euro to receive and send the jacket in return.
Caine Leather refuses to split the bill on this, even though they were the ones to blame for the whole thing. But here is what Caine had to say about the matter:
"The jacket you returned was sized correctly.
This is one of our best selling sheepskins.
We understand that it may not have fitted you in the way you envisioned, but to re-iterate we do not have an issue with the sizing."
Why would I go through all this trouble if it didn't fit me? Still they insist on that it should fit me! I regret not taking a picture.
I hear they are reselling cheaper brands for a higher price anyway.
Jacket is beautiful great service
Jacket is beautiful great service
My beautiful Gooseham jacket arrived…
My beautiful Gooseham jacket arrived today and it is totally outstanding.
This is my second leather jacket I’ve bought from you, the quality and feel is second to none. Very impressed with your jackets and I would definitely recommend
Thank you
Jamie Clark
Bought a molton sheepskin coat which…
Bought a molton sheepskin coat which arrived just before Christmas last year so I have had it for one winter. Started wearing it this winter and am disappointed with the quality of the stitching. The buttons have come loose and had to be restricted. Also stitching came loose on one of the cuffs and had to be redone. When I called customer service not very helpful. Said I had to post it back and cover the cost. Considering the cost of the coat not very happy with the attitude or finishing of the garment
OUTSTANDING!
OUTSTANDING!
Ordered the jacket around midday and knocked out that it dropped through my door the following day.
The jacket is unbelievably warm and looks really stylish, a real weather beater.
I couldn’t be more pleased.
Thank you Caine😎
Dave Chapman.
I bought a leather biker jacket
I bought a leather biker jacket - I was damn impressed!
Loving it!
Very helpful company
Was really worried about ordering especially as I am very fussy with jackets.
I did order wrong size but returns were so easy and replacement jacket arrived within a couple of days. And I am really happy with the quality of the jacket
Great jacket. Mostly.
Hi, just bought a green suede jacket from yourselves. Jacket is excellent, great colour and quality. Only suggestion would be for metal buttons that don’t rattle as much. Otherwise I’m absolutely delighted with my purchase.
Many thanks
IAN @ CAINE LEATHER - EXCELLENT CUSTOMER…
Caine leather EXCELLENT CUSTOMER SERVICE!
I ordered a toscana leather jacket for my partner for a surprise and then thought I’d get myself a sheepskin bomber jacket for myself.
Unfortunately I was advised by Ian that my partners size was unavailable and a refund was immediately given. I thought about it and decided to cancel the order for my jacket as well as it was supposed to be a surprise for my missus. Ian on the spot refunded the rest of the order without a fuss. A true gentleman. A very happy future customer from Australia as I will definitely be dealing with this honest man and his company again!
Regards Jason
Not “leather”
My “leather” jacket. Isn’t real leather.
It’s also not a Caine product it’s a BLEU product.
Awful customer service and cheap…
Awful customer service and cheap leather jackets
Received my jacket within 3 days of…
Received my jacket within 3 days of ordering...superb quality & the fit/size is perfect....Real leather with great stitching & zips....highly recommend
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








