Logotyp för Buyaparcel
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Buyaparcel Omdömen 

8 716
•
TrustScore 4.5 av 5

4,3

Verktygsbutik
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

My parcel arrived today 27-08-2026.For a Dwealt planer 18v DCP580N + Tool bag, Via B&Q .Had no issues with courier and no problems with dewalt planer , just the tool bag they sent ,an alternative bag... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Placed an order mid-day on Saturday. Today, Tuesday noon, the order has not been dispatched yet. If I had known about the slow delivery, I would have ordered somewhere else. added after reply from... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great company and quality products. I first started buying from them on their ebay account a few years back but only recently started to purchase more of their tools and I have been so happy with the... Se mer

Betygsatt 5 av 5 stjärnor

Website quick and easy to navigate, trouble free checkout with a choice of payment methods. Choice of delivery options, including very low cost next day on my particular item. Good communications when... Se mer

Företagsinformation

  1. Verktygsbutik
  2. Försäljare av badrumsartiklar
  3. Trädgårdsbutik
  4. Butik för VVS-artiklar

Skrivet av företaget

Buyaparcel are a provider of top quality brands of hand and power tools, plumbing, bathroom and garden products. Formed as a separate entity in 2007, the company has routes in the town of Lowestoft going back to 1978. Godfreys IT Ltd trading as Buyaparcel has its eCommerce website, where customers can order and pay by credit and debit card, AmazonPay or PayPal. In addition we have a local trade counter in Lowestoft that is open to retail customers. Operating from Lowestoft with 40,000 square foot of stock space, Godfreys IT is a multimillion pound organisation that employs 37 people. Where possible Buyaparcel sources product direct from the manufacturer or an approved wholesaler. Most product is available for next day delivery to UK customers.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(8 716)

478 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Customer Service on Holiday?

Ordered some Folding Trestles for urgent next day delivery. Items did not arrive (and still have not arrived). I have made numerous phone calls (20 at the last count where there were no agents available to take my call) and sending emails to which I did not receive a reply this has been to no avail. Eventually had no option but to claim a refund through my card supplier and purchase same brand from another supplier. More expensive than Buyaparcel but this time they may arrive. Have already received notification that items are with the courier for delivery next day.

24 juni 2026
Omdöme utan inbjudan
Logotyp för Buyaparcel

Svar från Buyaparcel

Thank you for taking the time to leave your feedback. We are very sorry to hear about your experience and apologise for the difficulty you encountered when trying to contact our customer service team.

Having reviewed your order, we can confirm that it was unfortunately not processed due to an unexpected IT error. We appreciate how frustrating this must have been, particularly as the items were required urgently.

As soon as we became aware of the issue, we acted quickly to resolve the matter and arranged a full refund promptly. We sincerely apologise for both the processing error and the lack of communication you experienced, and we are using your feedback to help improve our systems and service going forward.

Thank you again for bringing this to our attention, and we are sorry we were unable to provide the service you expected on this occasion.

Betygsatt 5 av 5 stjärnor

The items I ordered were first class…

The items I ordered were first class genuine product. The price was very good compared to other suppliers of the same product. Delivery was quick and efficient, I would buy from them again and highly recommend them.

22 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The item (an Einhell cordless saw) was…

The item (an Einhell cordless saw) was delivered quickly and was well packaged. When I can afford to make further purchases in the Einhell range to complete my toolkit I will certainly consider using this company again. Unfortunately I am only on state pension so I have to watch my budget.

26 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could I would leave 0 stars like…

If I could I would leave 0 stars like many other reviews on here this company is ignorant when trying to solve issues but very keen to take payments I ordered drill bits and they sent a totally different item to what was advertised I too will be checking reviews before ordering from anywhere again its high time they stood up and took responsibility for their wrong doings and had the curtesy to reply to people when they report issues and concerns

24 juni 2026
Omdöme utan inbjudan
Logotyp för Buyaparcel

Svar från Buyaparcel

We are sorry to hear that you have been sent the incorrect Bosch Drill Bit, this has been reported to the warehouse as our pickers and packers should be checking the stock code on the product to the paperwork when it is picked and again when they go to pack it for shipping. I have checked the stock in the warehouse but unfortunately been advised they have no stock of the Bosch 2608900650 Drill Bit Sets on the shelf, only the Bosch 2608902369 Drill Bit Sets that you received in error.
We will authorise eBay to issue you with a full refund against your order 23-14789-49570 without requiring the incorrect Drill Bit Set back due to the inconvenience this has caused you.

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