Bunches.co.uk Omdömen 17 689

TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Having ordered previously from Bunches, I had no other option in mind when ordering for Mother’s Day. However I was a little disappointed with my order as I felt it appeared really quite sparse for th... Se mer

Betygsatt 5 av 5 stjärnor

As always beautiful flowers delivered to my mother on time the day requested. Due to them being letterbox flowers they arrive in bud but after a day or two they open beautifully and last for weeks. I... Se mer

Betygsatt 5 av 5 stjärnor

The website is easy to navigate. Great range of gifts as well as flowers. My Mother in law told me about Bunces a few years back as she is also a customer.Never been disappointed yet! Tried to do 2... Se mer

Betygsatt 4 av 5 stjärnor

The website ordering was a little more awkward than some others I use. The date was altered during the process which resulted in the original order being incorrect. However, there was a very helpful... Se mer

Företagsinformation

  1. Blomstermarknad

Skrivet av företaget

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

18 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 5 av 5 stjärnor

Easy and convenient to use website

Easy and convenient to use website. Competitively priced with a good reward/loyalty scheme. Flowers and products always as described. Timely delivery. Recipients always delighted. Highly recommend.

14 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The flowers arrived nearly dead and…

The flowers arrived nearly dead and there was no card which I paid extra for so not only did me mum get half dead flowers for Mother's Day she didn't get a card so I was extremely let down. I used you because it said been going so many years I thought cool support you lot over say another known brand and I won't do that again because you let me and my mum down

15 mars 2026
Omdöme utan inbjudan
Logotyp för Bunches.co.uk

Svar från Bunches.co.uk

Thank you for your review. We are sorry to hear the flowers arrived in a poor condition and the card was missing. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Betygsatt 1 av 5 stjärnor

The bunch didnt seem like great value…

The bunch didnt seem like great value for money & I bought a card and it wasn't included.

15 mars 2026
Omdöme utan inbjudan
Logotyp för Bunches.co.uk

Svar från Bunches.co.uk

Thank you for your review, and we're sorry to hear that your bouquet didn't quite meet expectations on arrival.
Most of our flowers are sent in bud to maximise their vase life and to keep them as fresh as possible during their journey to you — so they do need a little time to open up and bloom. Rgarding the card, it can sometimes slip down inside the packaging and be easy to miss — it's well worth having another look to see if it's tucked away in there. If it cannot be found, Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Betygsatt 1 av 5 stjärnor

The flowers were delivered late and…

The flowers were delivered late and half dead

16 mars 2026
Omdöme utan inbjudan
Logotyp för Bunches.co.uk

Svar från Bunches.co.uk

We're so sorry to hear that your flowers arrived late and in poor condition. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Betygsatt 2 av 5 stjärnor

I ordered Mother's Day flowers and…

I ordered Mother's Day flowers and asked for them to be delivered on the day, I paid for the Royal mail delivery, the flowers did not arrive on mother's day, they arrived on the Monday at 12pm. Extremely disappointed, since I spent £40 for flowers for my mum who lives miles away from me. I did message bunches, to be told sorry it's a 93% chance they will be delivered. What a joke!

16 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Small

Flowers came on time but I purchased some mothers day flowers and was quite disappointed when I saw them. I paid around £27 for a bunch of flowers that were small- you can probably get more in a £4 bunch from the supermarket.

15 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing. Ordered for Mother’s Day. They came on time and they added an extra gift in the box. Would recommend!

15 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Delivery was late

Delivery was late. Contacted customer service and was subjected to attempted gaslighting. Customer service are extremely rude and will contradict themselves from one message to the next.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered a hand tied posy for my…

I ordered a hand tied posy for my mother for Mother’s Day and was surprised firstly by how little flowers were in the bouquet compared to what I ordered and secondly they were of a very poor standard, not improving days letter.

14 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Royal Mail ruined the bouquet with late delivery

I’ve used Bunches a few times and have always been really pleased. However, this time I ordered a bouquet for my 87 year old mother for Mother’s Day and requested delivery for the Saturday as I wanted her to receive them before the actual day. Royal Mail made an error and sent them to the wrong sorting office so they were eventually delivered late on the Sunday (Mother’s Day). They were very wilted, 1 of the roses was dead and the other 2 died within a day. Whilst the other flowers did pick up a bit they have not lasted as well as they should so it was very disappointing as I wanted it to be a special gift for my mum.

Update 23rd March: Bunches responded to my complaint immediately and will be sending my mother another bouquet tomorrow. They also apologised even though it wasn’t their fault but Royal Mail’s. Their customer service is excellent and I would definitely recommend them having used them several times before without any problems

15 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As always beautiful flowers delivered.

As always beautiful flowers delivered to my mother on time the day requested. Due to them being letterbox flowers they arrive in bud but after a day or two they open beautifully and last for weeks. I have used bunches for a couple of years now and they have never disappointed wouldn’t ever go anywhere else.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered flowers for my wife for our…

I ordered flowers for my wife for our 25th wedding anniversary. They have just arrived three days late and look like they have been in a van for three days. Shambolic service. I am thoroughly disappointed.

22 mars 2026
Omdöme utan inbjudan
Logotyp för Bunches.co.uk

Svar från Bunches.co.uk

Thank you for getting in touch with us, and congratulations on your 25th wedding anniversary — what a special milestone! We're truly sorry to hear that your flowers arrived late and in such poor condition. We completely understand how disappointing this must have been. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Betygsatt 1 av 5 stjärnor

Mothers Day orchid

I ordered an orchid to be sent to my mother for Mother's Day and paid £35 for the orchid, plus postage etc. It arrived 2 days early and the orchid that arrived was extremely disappointing for £35. I have complained to them and they haven't replied. I will never use them again.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Bunches.co.uk

Svar från Bunches.co.uk

Thank you for your review. we're truly sorry to hear about your experience. We can confirm that we replied to you on the 14th March and have been awaiting a reply from you. We have forwarded the email over to you again, if you can reply to this, we can resolve this with you. Kind regards Bunches

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