Brayleys Cars - Brayley Honda St Albans Omdömen 

607
•
TrustScore 4.5 av 5

4,7

Lyon Way, AL4 0LQ St Albans, England, GB

•

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This is the 4th car we have bought from Brayleys St Albans. Mark Gilham has sold us the last 3 and he has been excellent at all times. Providing help not just during the purchase process but wit... Se mer

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Betygsatt 4 av 5 stjärnor

Started by booking for service via call centre. Took far longer than when phoning the show room in the past. Took car in at 8.00am as requested but did not really feel welcome as in the past. I have... Se mer

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Betygsatt 5 av 5 stjärnor

The whole service was seamless from beginning to end. The staff were friendly and knowledgeable and Callum took the trouble, not only to go through the paperwork after the service but to take me to th... Se mer

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Betygsatt 4 av 5 stjärnor

I ended up at Brayleys for servicing after my previous Honda dealer disappeared overnight. St Mary Cray is not close to home but never regretted it. So when my Honda was written off in an accident, it... Se mer

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Företagsinformation

  1. Bilhandlare
  2. Bilreparation
  3. Butik med begagnade reservdelar för bilar
  4. Återförsäljare av begagnade bilar

Skrivet av företaget

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Kontaktuppgifter

  • Lyon Way, AL4 0LQ, St Albans, England, Storbritannien

  • 01727 722000

4,7

Utmärkt

TrustScore 4.5 av 5

607 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 29 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(607)

3 300 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Pleasant and competent

Pleasant and competent

27 augusti 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Mr Wolfson, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Friendly and helpful service.

26 augusti 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Martin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

Best hot chocolate anywhere!

I like Hondas because they are reliable. I like Braleys because they are polite, helpful and efficient. And the chocolate from their machine is absolutely delicious.

13 augusti 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Roger, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Smooth service

13 augusti 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Excellent Service


⸻

⭐⭐⭐⭐⭐
This is my second time bringing my car here for repairs, and the service is just as excellent as the first time! Friendly staff, clear communication, and my car runs perfectly. I know I can always trust them.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Mohammad, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Great customer service

We booked our Honda Jazz in for its annual service, MOT, and recall work. The work was completed on time and the car returned to us with all issues resolved. Mani, the service manager, kept us informed throughout. Excellent customer service.

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Extra care given

Explained to a couple of old technophobes how the phone address book could be added to the car. This had defeated us for some time. So thanks. Our call in was completed quickly as well.

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Friendly service

Friendly service. Even though it’s a bit far, I will be using them again.

29 juli 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Parvez, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Betygsatt 5 av 5 stjärnor

Very good customer experience

Very easy to arrange service. Pleased that the service was a while you wait slot and was done efficiently. Thank you.

28 juli 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Nigel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Betygsatt 5 av 5 stjärnor

Good service.

Rang to remind me MOT and Annual Service due and made appointment. Work carried out without issue and car cleaned and ready for pick up by midafternoon. All very satisfactory.

16 juli 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Giles, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Another excellent service from brayley…

Another excellent service from brayley honda st Albans, major purchase of a new crv , bob helped start the process finding the car i wanted with packs fitted and good finance package to match , syed took over the final details to complete the deal, with Andy , Tamara, and mani in service to get the car as required , with additions fitted , thank you to all the team , so friendly and helpful at any time always willing to listen and support.
Many thanks Ivor

4 juli 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Ivor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

happy with my visit to Brayley Honda St…

happy with my visit to Brayley Honda St Albans. My car was taken away on my arrival and the recall issues dealt within the time allotted. No complaints

24 juni 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Frances, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

They delivered what they said they…

They delivered what they said they would, on time and with a great welcome, particularly given the ongoing major renovations.

23 juni 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Mark, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Excellent experience Job Well Done


Excellent experience, punctual, and very helpful in explaining what the service involves. Staff, especially Mr. Mani answered all my queries most professionally.

17 juni 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Gazi, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Betygsatt 4 av 5 stjärnor

Service

Service , MOT rectifying recall all went well . Only negative - somehow date of appt . was 11 July not 11 June resultng in having to leave car 24 hours to enable necessary work . This was an error on the part of whoever took the original appt. call .

11 juni 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Christopher, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Betygsatt 5 av 5 stjärnor

And the coffee was delicious too!

What a pleasure to deal with a company whose salesman, Mark, was knowledgeable, efficient, excellent at communication and always helpful. His advice concerning my choice of car was invaluable. It is a bit daunting to spend a great deal of money on a car but with a clear explanation I felt confident and very happy with my purchase.

12 juni 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Edward, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Great sales team

Great sales team, we dealt with Mark Gillam who is very knowledgeable about all factor of buying a Honda. I highly recommend both Mark and Honda St Albans

31 maj 2025
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda St Albans

Svar från Brayleys Cars - Brayley Honda St Albans

Hi Dennis, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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