This is the 4th car we have bought from Brayleys St Albans. Mark Gilham has sold us the last 3 and he has been excellent at all times. Providing help not just during the purchase process but wit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Started by booking for service via call centre. Took far longer than when phoning the show room in the past. Took car in at 8.00am as requested but did not really feel welcome as in the past. I have... Se mer
Företaget har svarat
The whole service was seamless from beginning to end. The staff were friendly and knowledgeable and Callum took the trouble, not only to go through the paperwork after the service but to take me to th... Se mer
Företaget har svarat
I ended up at Brayleys for servicing after my previous Honda dealer disappeared overnight. St Mary Cray is not close to home but never regretted it. So when my Honda was written off in an accident, it... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Lyon Way, AL4 0LQ, St Albans, England, Storbritannien
- 01727 722000
4,7
Utmärkt
607 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 29 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy no hassle system with great comms…
Easy no hassle system with great comms from Honda at each stage of the service process. And a lovely (complimentary) clean car!
21 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Michelle, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service staff were friendly and…
Service staff were friendly and efficient on booking my car service and explaining everything that had been done on completion.
There is always a welcoming atmosphere when visiting.
21 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Avis, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Honda Service
The service to my car was completed on time soo that I was able to get on with the rest of my day.
17 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Mr Reeves, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service from Perry
Excellent service from Perry. Nothing was to much trouble. Explained everything more than once when I wasn't getting it!
17 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Debbie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everything from booking service ttrough…
Everything from booking service ttrough collection and return was excellent. Well advised on what was required and staff very good.
15 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Barry, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
As usual the staff were most helpful…
As usual the staff were most helpful and the service and MOT were carried out with efficiency and promptness . Excellent service
16 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Ralph, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent as always
14 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Marcus, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Efficient customer service as always.
Efficient customer service as always.
Staff are courteous and helpful.
Everything was carried out on time.
Thank you.
6 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Jo, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Helpful and efficient
3 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Gareth, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Friendly and knowledgeable staff
Friendly and knowledgeable staff
Manoj knows his stuff polite friendly and efficient
2 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Dave, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great service kept us updated on…
Great service kept us updated on everything that was being done
30 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great 'while you wait' service visit
Great 'while you wait' service visit & MOT. Car returned clean and on time.
30 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Good.....but!All very good except almost impossible…
All very good except almost impossible to deposit car for service and MOT due to excessive parking on site.
24 september 2025
Omdöme utan inbjudan
This is the first time I have used…
This is the first time I have used Brayleys Honda St Albans, as I bought my car from your Orpingdon Branch.
I was completely satisfied with the service Mani gave me. Very thorough professional and extremely good knowledge of the brand
25 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Sian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good service and delivered pretty…
Good service and delivered pretty quickly.
But the problem of too many cars meant it was difficult to extract mine. Had to manoever three times in three different spaces. I understand Hyundai (?) are there as well, so spaces need to be sorted out.
17 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Mr Lee, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Trustworthy and friendly place
They proved themselves to be a trustworthy garage, quickly finding and repairing any problem. Their helpful and friendly service makes them a great choice, as they go above and beyond their duty. I can recommend them without reservations.
16 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent dealership.
Having been a loyal customer for many years I always feel welcome when I go to the dealership. Excellent service is always received. Everyone from management to the mechanics say hello.
The service reception staff always give excellent advice and help.
10 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Pat, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Friendly staff
Friendly staff, clear updates on service and price. Pleasant surroundings whilst waiting for car
2 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Jeffrey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Had my car serviced on September 1st…
Had my car serviced on September 1st everything was Completed on time as usual. I was very happy with the service I received
1 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda St Albans
Hi Frank, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.