I wish I could give zero stars. I found the perfect shower tile from Bravotti and then placed my nearly $1k order. A week later when I was wondering why I had not heard about my order shipping,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had excellent customer service! Delivery was very fast! We ordered the Silver metal and glass tile backsplash ideas bathroom brushed stainless steel sheet plated crystal glass mosaic kitchen wall t... Se mer
Slow answering e-mails. After ordering on web site, the delivery was fast. I ordered 1 sample of 1"x1" porcelain mosaic, the color matched my expectation but the size was more a metric size. Not t... Se mer
Bravotti offered the most beautiful, amazing tiles that I have ever seen anywhere else. The item we ordered is far more beautiful in person than its picture - which was amazing. Company contact via e... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Bravotti is a platform supplying glass tiles, natural stone mosaics, metal tiles, stainless steel backsplash, porcelain ceramic mosaics and shell tiles for your home remodeling at factory direct prices.
Kontaktuppgifter
No Communication On Shipment
We have been repeatedly trying to contact Bravotti to find out if our order has shipped and have heard nothing. We have tried at least 5-6 times through the online chat platform and email and no one has even responded to let us know if our order which we need to complete a job for a general contractor has shipped. Very unprofessional company to deal with and no US based phone number.
29 april 2021
I can't seem to contact you to get an…
I can't seem to contact you to get an eta on the tile please email me to let me know tile eta
7 april 2021
The color does not match description
The color does not match description. Customer service however was good
23 mars 2021
Customer Service Nonexistent
I LOVE the tile but only received half my order. I have been unable to get a response after several attempts to get am established time of delivery on my remaining order. I will never order through company again.
8 mars 2021
BEWARE!!
BEWARE!!! The customer service for this company leaves EVERYTHING to be desired. The company is also not USA owned, it is based in China. The website says that you will receive your order in 10-15 days at the latest. I placed my order on 2/12/21 and I still haven't even received a tracking number, which I asked for several times. On the rare occasion someone answers my chat, the agent will promise whatever they think you want to hear. Then they don't do anything they promise. I've also tried email and no one answered that either. We are on a deadline with our contractor that is highly unlikely to be met because of Bravotti's lack of customer service or care. At this point even if the tile shows up and is the most beautiful we've ever seen, we would still feel obligated to leave a bad review due to the nonexistent ocustomer care. I've kept all my transcripts (mostly unanswered) to make sure I can prove this to PayPal should we not not receive the tile.
3 mars 2021
Omdöme utan inbjudan
A refreshing company to work with
I felt the quality, the creative tiling and customer service was excellent. I had one error in ordering and they quickly
Deleted my duplicate order.
8 februari 2021
To order was simple - but now waiting
The process to order was fairly simple. Quick and easy.
Now I'm just waiting for the product. Can't seem to get anywhere on that. It's now over 2 weeks. Can't seem to track the shipping and no response in the CHAT.
8 februari 2021
Very responsive and on time.
7 februari 2021
Love the coastal tile for our bathroom
5 februari 2021
the who experience was wonderful
the who experience was wonderful. the ordering process was great, received the tile in tact and it is what i ordered. beautiful tile.
2 februari 2021
Beautiful tile!!!
27 januari 2021
Still Not Happy
Still Not Happy
Updating my experience regarding Bravotti Tile from September 29, 2020 - Bravotti Tile admitted the wrong tile was sent via email on October 7, 2020. After NUMEROUS requests for a return slip and refund, I am still stuck with a box of tile and a bill of $239.14. I hope I spare one person the unprofessional experience I've had with this company.
1 januari 2021
Omdöme utan inbjudan
Pieces are missing and there is glue or…
Pieces are missing and there is glue or something like glue over most if them. My installer comes Tuesday. I need tiles with no gunk on them or all my money refunded. They offered me $20 for a $580 order.
15 oktober 2020
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