i have used the 19 qt cooler several times for keeping groceries cool and also as a supplementary freezer for ice packs and such. i elected to get the base model without the battery. i found a separ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The CRD2 fridge is a mid-tier fridge at a budget price. I opted for this unit as my first fridge as not to break the bank and become familiar with longer overland stays. The sale price was an added bo... Se mer
What a disappointment. I paid for a solar charge controller. FedEx at various times claimed that it had been delivered; later they claimed the package hadn’t even been given to them. In both cases, I... Se mer
The flexible 200w solar panel and l.e.d. camp light appear well-designed and are working great so far. Both have become integral parts of my camper. BougeRV provided good service, shipping, and comm... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Kontaktuppgifter
4,3
Utmärkt
3 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I lost the power cord for my cooler.
I lost the power cord for my cooler so I ordered a new one. It was reasonably priced and came in short order.
3 januari 2026
Svar från bougerv.com
Thank you for your feedback! 😊 We're happy to hear the replacement power cord arrived quickly and at a good price. Enjoy using your cooler again! ❄️🙌
Thank you bougeRV
I ordered directly from bougeRV after I had to return this exact same product to Amazon because I received a USED item which they would not directly exchange - just refunded me and then I had to reorder (at a higher price). BougeRV came through and I received my item at a good price, very quickly and in perfect shape.
3 januari 2026
Svar från bougerv.com
Thank you for your kind words! 😊 We're so glad we could provide you with a smooth experience and a perfect product. Your satisfaction means the world to us! 🚀✨
First of all I did lots of research and…no issues
First of all I did lots of research and then stumbled on Bouge and read reviews… so I bought the diesel heater and heat a 10x16 shed which is insulated…this heater is not loud…. And actually gives kinda white noise…. Excellent, and easy to start …. Will also use in fall on rooftop tent. 5 plus stars in my opinion
27 december 2025
Svar från bougerv.com
Thank you for the awesome review! 😊 We're so glad to hear the diesel heater is keeping your shed cozy and will be perfect for your rooftop tent too. Happy heating! 🔥🏕✨
キャンプにも防災にも日常でもお勧めです。
CL03とT1購入しましたがCL03が開封したらネジが飛び出してきて「不良品？」と思って自分でも調べて解らず、サービスセンターにメールをして色々なやり取りをして調べて貰ったら偶然ネジが入ってしまった余りネジでした。調べて貰っている間も丁寧で対応もしっかりとしていてとても良い関係で対応していただきました。
CL03はとても良いものでキャンプで使うつもりでしたが、日常でも毎日使用するほど良かったです。(家族が夜車庫に自転車をしまう時に夜間外灯として) 他のT1やAL01やAL04も使用していますがキャンプにも防災にも使えて、安くてすぐにダメになってしまうものよりも明るさも丈夫さも使い勝手も断然こちらの物が良いです。
安いものを何度も買うより1度少し高くても良いものを揃える方が永く良い物を使える喜びを感じられます。 高いと思っても良いものを買いそろえるべきです。
1 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you so much for your detailed and kind review! 😊 We're thrilled to hear you're enjoying our products both for camping and everyday use. Your support and trust mean everything to us. Happy adventures! 🏕✨
Exceptional Customer Service
They definitely stand behind thier product with quick results.
I received a cooler as a gift a few years ago and it stopped working. It was within the warranty period and they helped me to do some troubleshooting through email. It was determined that it was a faulty unit so they sent me a new one.
I had the new one about three months and did not really need to use it in that time. Until one day I loaded it up with beverages only to be surprised when the next day many of the cans had exploded and frozen solid.
Again after walking me through some diagnostics it was determined the unit was faulty. They immediately sent me a new one.
I’m hoping this one lasts forever. But if it doesn’t I know how to contact customer service.
26 februari 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you for sharing your experience! 😊 We're so glad we could assist and make things right for you. Your satisfaction means the world to us. Here's to hoping your new cooler works perfectly for years to come! ❄️🙌
Doesn't quite work for my system but we made adjustments.
It turns out that you need a four amp system to run the blanket, and my camper evidently doesn't create enough amperage. I was late in trying to return it, so they denied my claim at first, but worked with me to make the situation better in the end. I'll keep the blanket while I work towards a better system to properly run it. I appreciated the people who wrote me back to address my concerns.
11 december 2025
Svar från bougerv.com
Dear Michael,
We are truly sorry to hear about your experience and the inconvenience this has caused you. Your feedback is very important to us, and we deeply regret that our product and service did not meet your expectations.
To address your concerns, we have reached out to you via email to explore a resolution. We sincerely hope to hear back from you and work together to make things right.
Thank you for your understanding and patience as we strive to improve both our products and customer support.
Warm regards,
BougeRV Official Website Customer Service
Svar från bougerv.com
Thank you for the fantastic feedback! 😊 We're so glad we could exceed your expectations. Happy shopping! 🛒✨
Wonderful light !!
Ordered and got it fast.
Easy instructions.
Easy setup.
Built very well .
Lights up all of campsite.
Packs away compact & fast .
Nice case to hang up & protect.
Highly recommend.
17 januari 2026
Svar från bougerv.com
Thank you for the glowing review! 😊 We're thrilled to hear you love the light and found it easy to set up. Enjoy lighting up your campsite! 🏕✨
Even though my product did not work…
Even though my product did not work right. customer service gave me a full refund so happy.
Thank you.
31 december 2025
Svar från bougerv.com
Thank you for your kind words! 😊 We're glad we could make things right for you. Your happiness means everything to us! ❤️
Shipping is always too slow
Shipping is always too slow. They only ship from China, and they seems to use the slowest means. I thought since I used the UK site, that they would ship from the UK!
31 december 2025
Svar från bougerv.com
Dear Roba,
We’re truly sorry to hear about your dissatisfaction with the shipping process and the misunderstanding regarding the origin of the shipment. Please accept our sincerest apologies for any inconvenience caused.
To address your concerns, we’ve reached out to you via email to provide further clarification and discuss a resolution. We genuinely hope to hear back from you and work towards making this right.
Thank you for your understanding and patience as we strive to improve our services. We greatly appreciate your feedback and the opportunity to serve you better.
Warm regards,
BougeRV Official Website Customer Service
Clutch for our skis
Clutch for our skis. Very easy install and super easy to put skis in to secure.
29 december 2025
Svar från bougerv.com
Thank you for the great review! 😊 We're thrilled to hear the install was easy and your skis are secure. Enjoy your adventures on the slopes! 🎿❄️
3 weeks to delivery an in stock part.
29 december 2025
Svar från bougerv.com
Dear Curtis,
Thank you for taking the time to share your feedback. We deeply apologize for the delay you experienced with your order. We completely understand how frustrating it must have been to wait three weeks for an in-stock item, and this is certainly not the level of service we strive to provide.
Please know that we take your concerns seriously and are actively working to improve our processes to ensure timely deliveries in the future. While we previously offered store credit as a gesture of goodwill, we understand that this may not have fully addressed your disappointment. If there is anything further we can do to make this right, please don’t hesitate to reach out to us directly at support@bougerv.com.
Your satisfaction is very important to us, and we truly value your feedback as it helps us improve. We hope to have the opportunity to serve you better in the future.
Warm regards,
Wenny
BougeRV Official Website Customer Service
Not disappointed
For me, this company has consistently under promised and over performed
Both with products that I have purchased and customer service questions that I have I have had .
I have some of their batteries , a fridge , and the camp shower. All have been reliable and a very good value.
28 december 2025
Svar från bougerv.com
Thank you for your amazing feedback! 😊 We're so happy to hear that our products and service have exceeded your expectations. Reliable gear for great value—that's what we aim for! 🚀 Let us know if you ever need anything else. 🙌
Gute Produkte und TOP-Kundenservice - Empfehlung!
Ich habe bei BougeRV Solarmodule und diverses Zubehör bestellt. Der gesamte Ablauf war absolut reibungslos und das Paket war extrem schnell bei mir. Auch das Preis-Leistungs-Verhältnis hat mich auf ganzer Linie überzeugt. Der Kundenservice agiert sehr freundlich, hilfsbereit und professionell. Ich bin rundum zufrieden und kann das Unternehmen uneingeschränkt weiterempfehlen!
25 februari 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear you’re happy with our products, service, and pricing. Your recommendation means the world to us! 🌟 Let us know if you ever need anything else. 🚀
Great buy!
The BourgeRV 23-quart Electric Cooler is just as described. The color, Mint Green, is just as it looked online. The shipping was fairly quick and on time. The cooler was well-packaged. It works great. It is not noisy/loud...just a steady hum when it is running.
21 december 2025
Svar från bougerv.com
Thank you for the awesome review! 😊 We're so glad you love your Mint Green cooler and that it’s working perfectly for you. Let us know if you need anything else—happy cooling! ❄️💚
Excellent and very prompt response from…
Excellent and very prompt response from their support team!!
26 februari 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience with our support team. If you ever need assistance again, we're here for you! 🌟
Customer service was top-notch
Customer service was top-notch. Wenny turned shipping/service failure into service success. I ordered four panels, and 1 arrived damaged. Although it took several emails, the Bougerv team worked with me for a very satisfactory resolution. I did purchase the Seel "Worry-Free Delivery"(it's not) and cannot recommend that service.
20 februari 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you for your honest feedback! 😊 We’re glad Wenny and the team could turn things around and provide a satisfactory resolution. Your support and understanding mean a lot to us! 🌟📦
Great company!
I’ve purchased products a few times from BougeRV. They are reliable and consistent. I’ve been happy with all of the products and support.
18 december 2025
Svar från bougerv.com
Thank you for your wonderful feedback! 😊 We're so happy to hear you’ve had a great experience with our products and support. Your trust means the world to us! 🌟💪
Svar från bougerv.com
Thank you for your feedback! 😊 We're so glad your order arrived on time and quickly. Enjoy! 🚛✨
I ordered the 60AMSolar controller and it does not have a setting for AGM batteries
I ordered the 60AMSolar controller and found out your equipment and App do not have a setting for AGM batteries. Now I have a controller that I can't use.
25 december 2025
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