BNESIM Omdömen 294

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They deserve -10. Bad service/connection, no customer care and their app is deceitful. No matter what you click, it takes you where they want. I requested refund to my card, but it automatically gave... Se mer

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Betygsatt 5 av 5 stjärnor

Wir haben für unseren Thailand Urlaub drei E-SIMs bei BNESim bestellt und alles lief absolut problemlos. Die Einrichtung war super verständlich und schnell erledigt, selbst ohne Vorkenntnisse. Dir... Se mer

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Betygsatt 5 av 5 stjärnor

This is a legit ESIM service. It uses local cellular providers for their service. I have used these esims while traveling several times now and I've had no issues. They work fine. You must follow the... Se mer

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Betygsatt 5 av 5 stjärnor

i saw the e sim on baris’s tiktok page And after being scammed into buying turktelekom i decided to try bnesim and it was honestly the best decision the reception was amazing 5G everywhere even in sap... Se mer

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Företagsinformation

  1. Mobiloperatör
  2. Telefon- och internettjänster

Skrivet av företaget

BNESIM is a trusted global communication provider, offering innovative solutions like eSIMs, SIM cards, travel Wi-Fi routers, international calls, SMS, and IoT services. With coverage in over 200 countries and customizable plans, BNESIM connects travelers, entrepreneurs, and businesses seamlessly worldwide. 🏆 Recognized as the World’s Best Travel SIM Provider in 2019, 2020, 2022, 2023, and 2024!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

294 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

GOOD EXPERIENCE BUT YOU CAN BE THE BEST.

I was a very good experience using your esim service, although a time my data refuse to work in my destination country, but with intervention of customer care every issue was sort out.

19 januari 2026
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Svar från BNESIM

Thank you so much for your review. We’re really happy to hear that overall you had a great experience and that our customer care team was able to resolve the issue for you. We truly appreciate your trust and wish you many more smooth trips with BNESIM.

Betygsatt 5 av 5 stjärnor

Highly Recommended for International Travel

I am very satisfied with BNESIM. I have already used it while traveling in several countries, including Israel, Turkey, and Switzerland, and it worked flawlessly in all of them. The setup was simple, the connection was stable, and I never had any issues. It made traveling much easier. I can definitely recommend BNESIM!

17 januari 2026
Omdöme utan inbjudan
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Svar från BNESIM

Thank you so much for your kind words and recommendation. We’re delighted to hear that BNESIM worked flawlessly for you across multiple destinations and made your travels easier. We truly appreciate your trust and look forward to supporting you on many more trips.

Betygsatt 5 av 5 stjärnor

Im using every time when I travelling…

Im using every time when I travelling in asia and Europe, best prices and great bundles

10 november 2025
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Svar från BNESIM

Thank you for your support. We’re happy to know BNESIM has been your go-to choice across different destinations and that our plans have worked well for you. We really appreciate your trust and wish you many smooth journeys ahead.

Betygsatt 1 av 5 stjärnor

Sell you a dodgy product

Sell you a dodgy product, then try and lock you into their internal monetary payment system by only offering 'credit' in their BNE 'coins' (pretty much crypto scam/skimming levels...)

Then you ask continually for a refund because you're within the cooling off period but they just say 'no' and offer no other solution.

Bad, don't bother. Go to Roamless who are flexible, who have e-sims that always function without lengthy customer service issues, and will actually compensate for any issue you may have with credit.

15 januari 2026
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Svar från BNESIM

Hi Ashley,

We’re genuinely sorry for the frustration and inconvenience you experienced. We understand how disappointing this situation must have been, and we regret that your experience with BNESIM did not meet your expectations.

After personally reviewing your case, we can confirm that a full refund to your original payment method has been issued.

We’re also sorry that our communication around possible solutions was unclear and added to your frustration. BNE Coins are simply one of the optional payment methods available at BNESIM, alongside card payments, and they are never intended to lock customers into any system. We regret that this was not explained clearly and that it came across differently.

Thank you for taking the time to share your feedback.

Betygsatt 5 av 5 stjärnor

Perfect every time

Have used BNESIM multiple times for trips to Turkey for both myself and family members. It has been perfect every time with an instant connection on landing and flawless data use throughout my trip. Its an added bonus that they are always the cheapest too!

They are now my go to ESIM provider for all trips

31 juli 2025
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Svar från BNESIM

Thank you so much for sharing this. We’re really happy to hear that BNESIM has worked seamlessly for you and your family on your trips and that everything was ready to go as soon as you landed. It means a lot to us that we’ve become your trusted eSIM choice for travel.

Betygsatt 5 av 5 stjärnor

Greece 2025

We found the process to download and use the BNESIM App very user friendly , We traveled for 3 weeks in Greece and never experienced any problems. Respectfully, Robert Robinson October 2025

5 oktober 2025
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Svar från BNESIM

Thank you, Robert, for sharing your experience. We’re glad to hear that the app was easy to use and that BNESIM worked smoothly throughout your trip in Greece. We really appreciate your feedback and hope to support you on many future travels.

Betygsatt 4 av 5 stjärnor

Simple promo issue still unresolved after multiple contacts

Update (Jan 13):
After my review was published, the CMO and co-founder of BNESIM personally contacted me, clarified the situation, and immediately credited the missing 1 GB as a goodwill gesture.
While I appreciate the final resolution and personal involvement at leadership level, the review below reflects the full experience up until that point — namely that a very minor issue took more than two weeks and multiple contacts to resolve, and only reached closure after public escalation.

On December 25, I purchased a 3 GB Europe eSIM using the promo code XMAS3 (Buy 3 GB, Get 1 GB Free).
Only 3 GB were delivered — the promised extra 1 GB was missing.
Since then, I have contacted BNE support at least 10 times over 19 days (Dec 25, Dec 28, Dec 30, Jan 2, and multiple follow-ups through January 13).
During these contacts, I repeatedly received:
assurances that my case was “escalated”
promises of resolution “within 24 hours”
statements that the issue was “being reviewed with priority”
Despite this, nothing has been resolved:
no credit of the missing 1 GB
no partial refund (€1–2)
no concrete explanation of what is still being reviewed
This is a purely administrative issue involving a clearly advertised promotion that was applied at checkout but not delivered. There is no technical complexity, yet it has remained unresolved for more than two and a half weeks.
The most disappointing part is not the missing data itself, but the endless repetition of apologetic template responses without any action.
Based on this experience, BNE’s customer support appears unable or unwilling to resolve even very minor issues, which significantly undermines trust in the service.

25 december 2025
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Svar från BNESIM

Thank you for taking the time to update your review and for acknowledging the resolution. We appreciate your transparency.

You are absolutely right in pointing out that a simple, administrative issue should never have taken this long or required multiple follow-ups and public escalation to be resolved. While we’re glad we were able to correct it in the end, we fully acknowledge that the experience leading up to that point fell short of the standards we aim to provide.

Thank you again for sharing your experience so thoroughly. Feedback like this is essential for us to improve.

Betygsatt 5 av 5 stjärnor

Great offers

Great offers.

13 januari 2026
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Svar från BNESIM

Thank you for your feedback. We’re glad you enjoyed our offers and appreciate you taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

lots of options

BNEsim has a lot of different options to choose from. Particularly I like the non-expiry option. It always works.

22 november 2025
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Svar från BNESIM

Thanks for sharing your experience. We’re glad to hear our range of plans suited your needs and that the lifetime option has been especially useful. It’s great to know everything has been running smoothly for you.

Betygsatt 5 av 5 stjärnor

The best for prepaid sim cards and esim

BNESIM is by far the best sim and esim provider I've ever used. I travel up to 20 times per year to 5 different countries, and I use BNESIM both for my personal phone (esim) and as an inexpensive wifi router to monitor my home when I'm away.

It's very convenient to buy coverage in a new country using the bnesim app than it is finding and buying a sim card locally. Prices are much cheaper than local coverage, especially if data usage is light.

They are also the only provider I've found that offers non-expiring data packages, which is super useful for occasionally usage in specific countries.

A+++

13 januari 2025
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Svar från BNESIM

Thank you for such a thoughtful review and for sharing how you use BNESIM across different countries and devices. We’re really glad our app and long-term data solutions have made your travels and remote needs easier. Your trust means a lot to us. Safe travels, always!

Betygsatt 5 av 5 stjärnor

Using BNESIM for 3 ir 4 years

Using BNESIM for 3 ir 4 years. In several contries. Mainly UK and Norway. Monthly plans are quite good, maybe not the chipest one but all in one app and easy to top up, plus cash back on all top ups. And and is one of the most best options is lifetime plans, I do have one plan which works for almost 2 years, 1Gb in Turkey, spending couple of hours every month in Istanbul just enough to use for messages and quick browsing.

13 januari 2026
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Svar från BNESIM

Thank you for sharing your long-term experience with us. It’s great to know that our solutions have supported you across different destinations over the years and that the flexibility of our plans fits your travel routine so well. We truly appreciate your continued trust.

Betygsatt 5 av 5 stjärnor

I almost always use Bnesim when…

I almost always use Bnesim when traveling, and lately I always do, because it guarantees the best prices and quality. An obvious plus is the customer service, which is always ready to help. I like the convenient app. Recommended.

13 oktober 2025
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Svar från BNESIM

Thank you for sharing your experience. We’re really pleased to hear that BNESIM has become a reliable part of your travels and that the app and support team have made things easier for you. We truly appreciate the recommendation.

Betygsatt 5 av 5 stjärnor

Smooth, reliable, and professional service from start to finish

I had a very positive experience with BNESIM. The overall process was smooth and straightforward, and the service worked exactly as promised.

What I appreciated most was the reliability and ease of use. Everything was clearly explained, activation was quick, and the connection quality met my expectations throughout my usage. It was reassuring to use a service that simply works without complications.

In addition, the customer communication felt professional and supportive, which makes a real difference when choosing a digital service provider.

Based on my experience, I would confidently recommend BNESIM to anyone looking for a dependable and user-friendly solution.

27 december 2025
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Svar från BNESIM

Thank you for taking the time to share such detailed feedback. We’re glad to know the experience felt clear, dependable, and easy from start to finish, and that our communication made a positive difference for you. Your recommendation truly means a lot to us, and we appreciate your trust in BNESIM.

Betygsatt 5 av 5 stjärnor

BNESIM is the best.

Excellent services, almost covered all the world. The prices of the packages is cheaper than other companies. Costumer services always ready to help. I travel a lot and BNESIM is my favourite communication company.

13 januari 2026
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Svar från BNESIM

Thank you for your kind feedback. We’re happy to hear that BNESIM has been a reliable choice for you across your travels and that our plans and support have met your expectations. Your trust means a lot to us.

Betygsatt 5 av 5 stjärnor

I’ve used BNE multiple times on my…

I’ve used BNE multiple times on my trips and I really like it. It’s super quick and easy to use, and I would definitely recommend it.

They were also really nice when they refunded the eSIM I bought in advance for my trip to Kyrgyzstan after I didn’t end up using it.

13 januari 2026
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Svar från BNESIM

Thank you for sharing your experience with us. We’re glad to hear everything went smoothly on your trips and that our team was able to support you when your plans changed. We really appreciate your recommendation and your trust in BNESIM.

Betygsatt 5 av 5 stjärnor

جيجات كثيرة وسرعات ممتازة

بمجرد هبوط طائرتك تمتع بانترنت عالي السرعه

في أي دولة تمتع بانترتت

أوصي دائما اصدقائي

21 november 2025
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Svar från BNESIM

Thank you for your recommendation. We’re happy to know you stay connected effortlessly wherever you go and truly appreciate you sharing BNESIM with your friends.

Betygsatt 5 av 5 stjärnor

Good Company and service

Good Company and service . I am using this product in all my trips and it works perfectly

8 december 2025
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Svar från BNESIM

Thank you for sharing your experience. We’re glad to hear BNESIM has been a dependable choice for you on your travels. We truly appreciate your trust.

Betygsatt 5 av 5 stjärnor

BNESIM in Turkey!

I have used an eSIM bought from BNESIM and it worked perfectly and smoothly. The coverage and signal were at high level!

6 september 2025
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Svar från BNESIM

Thank you for sharing your experience. We’re happy to hear everything ran seamlessly during your time in Turkey and that the connection met your expectations. We really appreciate your feedback.

Betygsatt 5 av 5 stjärnor

Service is how described

Service is how described. Support is good.

13 januari 2026
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Svar från BNESIM

Thank you for your feedback. We’re glad everything matched your expectations and that our team was there when needed. We appreciate you taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

BNESIM è il mio provider d'eccellenza

BNESIM è il mio provider d'eccellenza per quanto riguarda esim all'estero, soprattutto per quanto riguarda la Turchia. Affidabile e servizio clienti rapido

12 januari 2026
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Svar från BNESIM

Grazie per aver condiviso la tua esperienza. Siamo felici di sapere che le nostre soluzioni ti accompagnano con tranquillità anche all’estero e che il supporto abbia risposto in modo tempestivo. La tua fiducia per noi è molto importante.

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