Better - Windrush Leisure Centre Omdömen 

74
TrustScore 4.5 av 5

4,3

Witan Way, OX28 4YA Witney, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Windlush leisure center staff were so helpful everyone was nice and greeted with great customer service, the center was clean to the best and the prices were best rate to go! Highly recommended to... Se mer

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Betygsatt 3 av 5 stjärnor

The PT employed and working in the gym does not put equipment back l, remove weights from bars or CLEAN benches etc after his clients use them. Surely he should be adhering to centre rules and just go... Se mer

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Betygsatt 2 av 5 stjärnor

My local pool is very dirty in the pool most of the time. While the staff are lovely, the changing rooms are clean and the centre is generally well maintained, I have stopped swimming there because I... Se mer

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Betygsatt 5 av 5 stjärnor

I go to the Witney Better gym. I want to say the spin instructers are amazing and really keep you pushing your limits. A special mention to Luke the receptionist. He's great, always helps solve issues... Se mer

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Företagsinformation

  1. Fritidscenter
  2. Träningslokal
  3. Gym
  4. Inomhusbassäng
  5. Bibliotek
  6. Friluftsbad

Skrivet av företaget

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Kontaktuppgifter

  • Witan Way, OX28 4YA, Witney, Storbritannien

4,3

Utmärkt

TrustScore 4.5 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(74)

5 548 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy set up and easy to manage it all…

Easy set up and easy to manage it all online !!

12 augusti 2024
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Good morning Katie,

Thank you so much for taking the time to share your feedback with us.

We are thrilled to hear that you had a positive experience navigating our website while signing up for your membership online. We sincerely hope that your membership at the Windrush Leisure Centre brings you many enjoyable and fulfilling experiences.

Kind regards,

Charmaine

Betygsatt 5 av 5 stjärnor

Warm welcome and all options explained…

Warm welcome and all options explained clearly
Trainer is great, looked after vert well
Gym is good , most nackinesxare working and clean environment

5 augusti 2024
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Hi Steve

It's great to hear that you're enjoying your time at our Windrush Leisure Centre and the staff and instructors have made you feel welcomed.  

We hope this continues and you achieve your goals with your Personal Trainer.

Kind Regards

Amir

Betygsatt 4 av 5 stjärnor

It's great and the gym is really good

It's great and the gym is really good, but the buildings are in terrible condition and the swimming pool is disgusting. I wonder if it is ever cleaned properly.

6 augusti 2024
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Hi Hugo

Thank you for your mixed review. 

We are very pleased you are enjoying your time using the gym at our Windrush Leisure Centre and thank you for your feedback regarding the building and swimming Pool. 

Your feedback has been passed on to the General Manager to look into and we hope you can use swimming pool in the future.

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

Great

Simple, clean, good facilities

1 augusti 2024
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Hi Toby,

Thank you for your review.

We are so pleased to hear that you are enjoying Windrush Leisure Centre!

Warm Regards

Hazal

Betygsatt 5 av 5 stjärnor

Regaining confidence to excerise

After an injury I needed to relearn how to exercise in a way that would not cause pain whilst rebuilding muscle and increasing cardiovascular health. Heidi, with her enthusiasm and knowledge, has given me confidence to get back into the gym and start working on those goals. I feel that the excerises outlined in my program take into account my preferences whilst providing a challenge.

8 juli 2024
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Svar från Better - Windrush Leisure Centre

Hi Karen,

Thank you for your review.

We are delighted to hear you are enjoying Windrush Leisure Centre and are so happy we can support you on your fitness journey.

Warm Regards

Hazal

Betygsatt 5 av 5 stjärnor

Wellness suite

I use the wellness suite and have found it very good. Ted is excellent and has an excellent way with everyone who attends

3 juli 2024
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Svar från Better - Windrush Leisure Centre

Good Morning Lesley 

Thank you for your review, 

We are very pleased to see you enjoyed your experience using the Wellness Hub, sessions are available Monday to Saturday every week!

Your review has been passed on the centre for Ted's attention and we hope you enjoy your time with Better. 

Kind Regards

Amir

Betygsatt 2 av 5 stjärnor

Another unannounced price increase

Another unannounced price increase. £10 for 40 min on a squash court with a wall that’s crumbling and a floor that’s almost always dirty. Blood stains sometimes not being removed for weeks, at times they have to remove equipment before you can play. As a keen squash player I and others have no option, and they know that… This is the leisure centre in Witney.

23 april 2024
Omdöme utan inbjudan
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Dear Rogier,

Thank you for getting in touch with us regarding the recent price increase for Badminton sessions at the Witney Leisure Centre.

We understand that you are concerned about the increase and we want to assure you that we value your feedback and take it seriously.

We would like to explain that the decision to increase the prices was not an easy one and was not taken lightly. As you may know, the cost of maintaining and operating the facilities has increased over time due to a variety of factors such as inflation, rising utility costs, and maintenance expenses.

Despite our best efforts to minimize these costs, we have found it necessary to adjust our prices to ensure that we can continue to provide the high-quality services that you expect and deserve.

We do apologise for any inconvenience this may have caused you and hope that you will continue to enjoy using our facilities.

Thank you for your understanding.

Best regards,

Charmaine

Betygsatt 3 av 5 stjärnor

Pool and changing rooms

Changing rooms could be better cleaned and more often.
High dust and air con vents are disgusting with dust.
No rubbish bin in wet female changing room.

20 mars 2024
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Good Morning 

Thank you for taking the time to leave a review. 

We are sorry to hear about your experience at our centre.

Your review has been passed on to the General Manager to look into. 

I hope this helps

Regards

Amir

Betygsatt 5 av 5 stjärnor

Excellent

Excellent! My son loves his swimming lessons, great, friendly and professional staff👌

20 oktober 2023
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Hi

Thank you for leaving a review, 

We are very pleased to see your son is enjoying his swimming lessons

We hope he continues to enjoy our centre alongside the friendly staff.

I will send your review to the Centre.

Regards

Amir

Betygsatt 4 av 5 stjärnor

First day in leisure centre. Better uk

Great facilities that gives all you need in a mini sport complex.

10 oktober 2023
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Svar från Better - Windrush Leisure Centre

Hi

Thank you for leaving our Centre a review.

We are very happy you are enjoying the facilities at one of our Centres

We hope this will long continue!

Regards

Amir

Betygsatt 5 av 5 stjärnor

Helpful and quick customerr service rep

I thought it would be easy, and a good idea, to change from the monthly sub to annual at 10/12 the price. The online system defeted me, but Nathan at customer services was able to assist quickly to beat the gremlins.

6 oktober 2023
Omdöme utan inbjudan
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Hi

Thank you for taking the time to leave a review. 

We are very pleased to see our Nathan was able to help with the membership upgrade.

I will pass your review on to Nathan, he will be very pleased. 

Regards

Amir

Betygsatt 2 av 5 stjärnor

Can’t get through to the leisure…

Can’t get through to the leisure centre. Called the helpline, they can’t get through to the leisure centre. can’t book a gym induction on line and paid for half a month when looks like will be unable to use it. Not a good first impression.

23 augusti 2023
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Svar från Better - Windrush Leisure Centre

Hi Peter,

Thank you for your review.

We are sorry you are unable to book and get through to the centre. If you are unable to book via the app or website, you can go into the centre to book or contact them via email and they should be able to assist. 

Their email address is: windrush@GLL.ORG

Warm Regards

Hazal

Betygsatt 5 av 5 stjärnor

Very helpful and informed team leader

Very helpful and informed team leader. Always very pleasant and helpful with many useful suggestions and ideas.
This has helped me greatly in getting active and I am losing weight with no great difficulty.
First class!

25 maj 2023
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Hi Bernard,

Thank you for your fantastic review.

We are very happy to hear you are enjoying your membership and the service you are receiving.

Warm Regards

Hazal

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