Better - Windrush Leisure Centre Omdömen 

78
•
TrustScore 4.5 av 5

4,3

Witan Way, OX28 4YA Witney, GB

•

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The PT employed and working in the gym does not put equipment back l, remove weights from bars or CLEAN benches etc after his clients use them. Surely he should be adhering to centre rules and just... Se mer

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Betygsatt 5 av 5 stjärnor

I enjoy going to my local centre in Witney. The staff are friendly and helpful and the facilities are good. The atmosphere is very inclusive.

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Betygsatt 5 av 5 stjärnor

Windlush leisure center staff were so helpful everyone was nice and greeted with great customer service, the center was clean to the best and the prices were best rate to go! Highly recommended to... Se mer

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Betygsatt 2 av 5 stjärnor

My local pool is very dirty in the pool most of the time. While the staff are lovely, the changing rooms are clean and the centre is generally well maintained, I have stopped swimming there because I... Se mer

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Företagsinformation

  1. Fritidscenter
  2. också i
  3. Bibliotek
  4. Friluftsbad
  5. Gym
  6. Inomhusbassäng
  7. Träningslokal

Skrivet av företaget

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Kontaktuppgifter

  • Witan Way, OX28 4YA, Witney, Storbritannien

4,3

Utmärkt

TrustScore 4.5 av 5

78 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(78)

5 424 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Very good site

Very good site. Lots of positive movement and always busy with a really friendly team.

20 april 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Barn, 

Thanks for your lovely feedback! 

We’re really pleased you’re enjoying the site and that you’re finding it lively, welcoming, and supported by a friendly team.

We appreciate your kind words and hope to see you again soon!

Warm regards, 

Azaria

Betygsatt 5 av 5 stjärnor

Great gym

Great gym, lots of equipment and they keep it so clean!!

15 april 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Harriet 

Thank you for your review. 

It is great to see that you are enjoying the gym at Windrush Leisure Centre and that the team are taking great care of the facilities!

We hope that you reach your Health and Fitness Goals with us!

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

Great classes

Great classes, especially Ian, good facilities and easy to book.

25 februari 2026
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Svar från Better - Windrush Leisure Centre

Hi Susan 

Thank you for your review.

We are very pleased to hear that you are enjoying the fitness classes at Windrush Leisure Centre, and that Ian has been able to enhance your experience!

It is also great to know that you find our booking system easy to navigate, and we hope you are a fan of the new Better App.

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

Staff are fantastic, place is immaculate, excellent value for money.

Staff are fantastic, always smiling and super helpful with any app issues ive had with the change over to the new format-which i think is great.

Held a membership here for i think nearly 3 years now and honestly this place has gone strength to strength recently - which prompted this review.

To whoever the new guys in charge are as i know they have had a lot of new staff over the past year: you guys are smashing it, keep up the fantastic work.

19 februari 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Archibold,

Thank you so much for such an encouraging review!

We’re delighted to hear that our team at Windrush Leisure Centre have been so helpful during the transition to the new app.

We're thrilled to know that our support has made a difference and that you’re enjoying the app changes. 

It's great that you’ve been a member for nearly three years and you're starting to notice the positive progress. 

Your kind words and continued support truly motivate us, and we'll be sure to pass this on to the wider team.

Thank you again for sharing this with us!

Warm Regards,

Kaisha

Betygsatt 3 av 5 stjärnor

Wait list bookings seem to fail when…

Wait list bookings seem to fail when release notification unable to book.Indicates not enough slots

12 februari 2026
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Svar från Better - Windrush Leisure Centre

Hello Martin,

Thank you for your review.

We're sorry to hear that the waiting list process didn't work out as expected for you. 

Please keep in mind that the waiting list operates on a first come, first served basis once the release notification is sent. 

We apologise for any inconvenience this may have caused.

Kind regards

Jasmine

Betygsatt 5 av 5 stjärnor

Great to be back swimming

Great to be back swimming after the New Year. Also nice to enjoy a coffee from the folks at the on-site ‘Yellow Submarine’ cafe.

28 januari 2026
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Svar från Better - Windrush Leisure Centre

Hello Andrew,

Thank you for your comments and feedback.

We are delighted to know that you are enjoying your swimming session at The Windrush Leisure Centre.

Thank you for choosing The Windrush Leisure Centre, and we hope to see you again soon.

Kind regards

Betygsatt 5 av 5 stjärnor

Soo welcoming and helpful Nice and…

Soo welcoming and helpful Nice and clean building well organised.
Particularly Kathy helping me with program of exercises She’s patient and cares whilst giving me motivation to improve my health n wellbeing
VB

19 januari 2026
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Svar från Better - Windrush Leisure Centre

Hi Valerie,

Thank you so much for your kind words! 

We’re thrilled to hear that you felt so welcome and supported at the Windrush Leisure Centre, and that our facilities made a positive impression. 

It's also great to know how motivating and helpful Kathy has been during your sessions together.

Warm Regards,

Kaisha

Betygsatt 2 av 5 stjärnor

Dirty Pool

My local pool is very dirty in the pool most of the time. While the staff are lovely, the changing rooms are clean and the centre is generally well maintained, I have stopped swimming there because I believe the pool itself is a health hazard. The amount of detritus in the water: hair, plasters, nails, dirt, scum is overwhelming.

14 december 2025
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Svar från Better - Windrush Leisure Centre

Hi Martha

Thank you for your review. 

We are sorry to hear about your experience at the Windrush Leisure Centre, and we appreciate you bringing this to our attention.

Your feedback has been passed on to the General Manager at the centre and we hope this will help resolve the issues you have raised. 

Kind Regards

Amir

Betygsatt 3 av 5 stjärnor

I have changed my membership from 60+…

I have changed my membership from 60+ pay as you go with 66+ paying monthly 36.00.
I love it that I don’t have to pay anything extra except Netball!
This means I would be paying another 16.00 on top.
No one seems to know the reason for the charge and have kindly let me in for free however I wonder if this stops lots of older ladies joining?

4 januari 2026
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Svar från Better - Windrush Leisure Centre

Hi L,

Thanks for your review.

We are so pleased to hear that you are enjoying your membership at Windrush Leisure Centre!

Not all activities are included in our memberships, so certain group sessions are chargeable.

Warm Regards

Hazal

Betygsatt 5 av 5 stjärnor

Great facilities

Great facilities, lovely staff

13 januari 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Sadie,

Thank you for your review!

We're so thrilled to hear that you're enjoying the facilities at the Windrush Leisure Centre.

Warm Regards,

Kaisha

Betygsatt 5 av 5 stjärnor

love this gym!

13 januari 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Isabella,

Thank you for your incredible review!

We're so happy to hear that you're enjoying the Gym at the Windrush Leisure Centre.

Warm Regards,

Kaisha

Betygsatt 4 av 5 stjärnor

lovely environment

lovely environment, super welcoming staff!!

13 januari 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hello clara.

Thank you so much for your wonderful 4-Star review

We're thrilled to hear that you're having a great time at the centre.

Kind regards

Betygsatt 5 av 5 stjärnor

Everyone at Windrush is incredibly…


Everyone at Windrush is incredibly friendly and welcoming. I really enjoy Sara’s and Georgia’s classes, they’re both fantastic. There’s plenty of equipment, so you never have to wait around for machines.

13 januari 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Katy,

Thank you for your amazing review!

We’re pleased to hear that you find everyone at the Windrush Leisure Centre so friendly and welcoming.

It's also great to hear that you're enjoying Sara and Georgia's classes, as well as the available equipment at the Centre.

Thank you again for your kind words!

Warm Regards,

Kaisha

Betygsatt 5 av 5 stjärnor

Joined a year ago

Joined a year ago, couldn’t be happier. Centre is superbly run and the classes are excellent. Staff extremely helpful.

13 januari 2026
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Sally-Anne,

Thank you so much for your feedback!

We’re thrilled to hear that you’ve been with us for a year and that you’re so happy at the Windrush Leisure Centre.

It's great to know that the staff have been so helpful and that the classes are excellent.

Warm Regards,

Kaisha

Betygsatt 5 av 5 stjärnor

Came for basic gym induction had that…

Came for basic gym induction had that with Ella. She was very pleasant and helpful.

2 januari 2026
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Svar från Better - Windrush Leisure Centre

Hi Sue

Thank you for the review. 

We are very pleased to see that your gym induction went well, and we hope you can use the information learnt to reach your health and fitness goals with us!

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

I would like to say a massive thankyou…

I would like to say a massive thankyou toSam and Heidi for the introduction into Witney gym for pulmonary rehab,and the ongoing support they offer with such enthusiasm which without I possibly would not proceeded with.

8 december 2025
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Svar från Better - Windrush Leisure Centre

Hi Richard,

Thank you so much for your kind words.

Sam and Heidi will be absolutely delighted to hear how much their support and enthusiasm have meant to you.

We'll be sure to pass the feedback on to the Centre, so they receive this news.

We're so pleased that the Induction, and the pulmonary rehab, at the Windrush Leisure Centre has been so positive.

Thank you again for your kind words!

Warm regards,

Kaisha

Betygsatt 5 av 5 stjärnor

Reliable sim sessions

Efficient booking system, well organised pool lanes, good changing rooms and facilities, friendly helpful ataff

5 november 2025
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Svar från Better - Windrush Leisure Centre

Good afternoon, Michele, 
We are delighted that you appreciate our facilities, booking system, and staff! 
Your kind words motivate us to ensure your visits are enjoyable.

Kind Regards,
Sara

Betygsatt 5 av 5 stjärnor

HIT classes

Really love all the classes but my favourite is Ella's HIT class. She is so friendly, welcoming and knowledgeable. Ella's helped me not only with my fitness but also my confidence. She is encouraging and supportive and pushes me to do my best.

8 november 2025
Omdöme utan inbjudan
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Svar från Better - Windrush Leisure Centre

Hi Karen 

Thank you for your review. 

We are very pleased to see that you are enjoying Ella's HIT classes and that she is supporting you and creating a welcoming atmosphere in her class.

We hope you continue to enjoy the fitness classes and reach your health and fitness goals with us. 

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

Kids bouncy castle party

I booked a kids bouncy castle party at Windrush leisure centre and was blown away with how helpful the staff were. They were happy to assist with anything I needed help with. The bouncy castle itself was amazing, it was huge! Had an obstacle course and slide. The kids loved it! The seating for the kids was perfect. They even brought more toys out for the kids to play with. They all had such a wonderful time and the help from the staff (So sorry I can't remember her name) made it much less stressful for me. I appreciated this so much and can't thank them enough.
I highly recommend this kids party, your kids will thank you! Really good price too!

19 oktober 2025
Omdöme utan inbjudan
Logotyp för Better - Windrush Leisure Centre

Svar från Better - Windrush Leisure Centre

Hi Sam,

Thank you for your fantastic review!

We are so delighted to hear about the great service you received at the Windrush Leisure Centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the centre!

Warm Regards

Kaisha

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