Better - Manchester Aquatics Centre Omdömen 

47
TrustScore 4.5 av 5

4,3

2 Booth Street East Ardwick Manchester, M13 9SS Manchester, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I am currently doing a group adult swimming class. I have a lovely trainer and things seem to be going well. I understand it’s hard to give one on one attention to each individual in a group, however,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

You were lovely and friendly on a head and overall great experience what would be great is that if when there is a junior in the gym you could have someone in the gym to help with bench press and squa... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The only thing to let the place down is you have to book everything in advance as it gets fully booked if you try going one day like of you do the gym then swim then health suite if you don't book it... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I read reviews before joining and a lot were pre renovations claiming it was dirty. Wow, if that was the case is definitely isn't now. It is spotless, staff are are all pleasant and very friendly and... Se mer

Företaget har svarat


Företagsinformation

  1. Fritidscenter
  2. Träningslokal
  3. Gym
  4. Inomhusbassäng
  5. Bibliotek
  6. Friluftsbad

Skrivet av företaget

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Kontaktuppgifter

  • 2 Booth Street East Ardwick Manchester, M13 9SS, Manchester, Storbritannien

4,3

Utmärkt

TrustScore 4.5 av 5

47 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(47)

5 320 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Aquatics centre 5*; Better company 1*…

The Aquatics centre is great and the swimming teachers are fab, but I hate using the Better app/ system, it is clunky, and Better don't allow families to pause subscriptions whilst on holiday so Better actually gets 1 star and the aquatics centre 5

20 juli 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Kulvinder,

Thank you for taking the time to share your feedback. 

We're really pleased to hear you're enjoying the Manchester Aquatics Centre and that our swimming teachers have made such a positive impression.

We're disappointed to hear that our app and membership options haven't met your expectations. We appreciate your comment, and we'll ensure your feedback is shared with the relevant teams for consideration.

We value your feedback and your continued support.

Kind regards,
Suheera

Betygsatt 5 av 5 stjärnor

They are offering abundant fitness…

They are offering abundant fitness programs.

14 juli 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Seonhee,

Thank you for your wonderful review!

We're happy to hear that you appreciate the wide range of fitness incentives that we offer at our Manchester Aquatics Centre.

We also really appreciate your 5-star rating.

We hope to see you again soon!

Warm Regards, 

Kaisha

Betygsatt 5 av 5 stjärnor

Staff are friendly and helpful.

Staff are friendly and helpful.
The whole centre is clean.

12 juni 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Ji,

Thanks for your review.

We are so pleased to hear that the staff at Manchester Aquatics Centre have been so friendly and helpful!

Warm Regards

Hazal

Betygsatt 4 av 5 stjärnor

Why do we have to book in on random gym days

The only thing to let the place down is you have to book everything in advance as it gets fully booked if you try going one day like of you do the gym then swim then health suite if you don't book it a day or 2 in advance it's normally fully booked

2 maj 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Kenneth 

Thank you for your review. 

We are very pleased to see that you are enjoying the facilities at Manchester Aquatics Centre, and we appreciate your feedback. 

We require swim sessions, fitness classes, and health suite bookings to be made in advance to ensure we can maintain a safe capacity and provide the best experience for all our customers.

Bookings are also released 5 days in advance, which allows all members an opportunity to book activities they enjoy!

Kind Regards

Amir

Betygsatt 1 av 5 stjärnor

Far too short

Far too short, kids don‘t really learn to swim and way too expensive.

20 maj 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Stefani,

Thank you for your review!

We're saddened to hear that you feel our swim lessons are too short and expensive, and that your children aren't progressing as much as you'd hoped.

Our lesson times and structures are in line with the guidance provided by Swim England.

You may also want to consider private lessons, as this may be more beneficial for your children's needs.

We appreciate your feedback regarding this!

Warm Regards, 

Kaisha

Betygsatt 4 av 5 stjärnor

The few of facilities in aerobic area…

The few of facilities in aerobic area are old and need to be refurbished

26 mars 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Assadollah,

Thank you for your review!

We appreciate your feedback regarding the facilities in our aerobics area.

We're more than happy to raise this with the wider team for further review.

Thank you for your feedback!

Warm Regards,

Kaisha

Betygsatt 5 av 5 stjärnor

The instructor is great

The instructor is great, my daughter loves her swimming class.

9 februari 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hello 

Thank you for your 5- Star review.

We are delighted to know, that you are enjoying your experience at The Manchester Aquatic Centre.

Kind regards

Betygsatt 5 av 5 stjärnor

Ruby absolutely loves swimming

Ruby absolutely loves swimming. The instructors are amazing. Ruby has epilepsy and the whole instructors make me feel very at ease as they are all fully trained.

1 februari 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hello Leanne,

Thank you for your 5-Star review.

We are delight to know that Ruby is enjoying her swimming lessons at  Manchester Aquatic Centre, and you happy with the swimming instructors.

Kind regards

Betygsatt 5 av 5 stjärnor

Fabulous!

Fabulous!! Was not expecting g this level of quality on the facilities, organisation , and professionalism.

This is how you get people to join and exercise a bit!

3 februari 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Alexander,

Thank you so much for your kind words!

We're so pleased to hear that you loved the facilities at our Manchester Aquatics Centre.

It's great to know that our Team were extremely organised and professional.

We want to continue to encourage our customers to join in on the fun and exercise! 

Warm Regards,

Kaisha

Betygsatt 5 av 5 stjärnor

Staff are dead friendly…

Staff are dead friendly especially Martin on reception he’s allways ready to help. Facilities are generally clean and equipment is diverse and up to date.

23 januari 2026
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hello Hayden,

Thank you for your 5-Star review.

We are delighted to know that you are enjoying your time at our centre.

Kind regards.

Betygsatt 5 av 5 stjärnor

Love the family swim

Love the family swim, atmosphere is friendly & nice.
Lots of facilities available at my local leisure centre.

10 december 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Haris

Thank you for your email. 

We are very pleased to see that you are enjoying the family swim sessions and the friendly atmosphere. 

It’s great to know the facilities are working well for you, too.

We hope to see you soon!

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

Friendly staff

Friendly staff, clean facilities

5 november 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Hambeleleni,

Thank you for your kind words!

It's great to hear how friendly the staff have been, and how clean the facilities have been!

Warm Regards,

Kaisha

Betygsatt 5 av 5 stjärnor

Friendly and efficient

Lady on reception very friendly and helpful. She phoned Chris, one of the trainers who came down immediately and gave me a comprehensive tour of the facilities. Joining was an easy process and I've been happy with my several visits up to now.

30 september 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hello Johnathan,

Thank you for your comments and feedback.

Kind Regards.

Betygsatt 5 av 5 stjärnor

Recently joined

Recently joined, both classes ive done are absolutely great

8 september 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Pavenjit

Thank you for your review, and thank you for joining Better!

We are very pleased to see that you are enjoying the fitness classes, and we hope you enjoy using the other facilities available. 

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

I love Manchester aquatic centre

I love Manchester aquatic centre. Everything is included in the membership and I enjoy having access to the fitness classes, aqua fitness, swimming and gym. I try to go 5-6 times a week. It’s a lifestyle

10 september 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Customer,

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying our facility at Manchester aquatics.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received. 

We have also passed on your comments to the centre! 

Warm Regards
Aaiasa

Betygsatt 5 av 5 stjärnor

Love it!

Facilities are really clean and new. Very welcoming environment

21 augusti 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi NW

Thank you for your review. 

It is great to see you are enjoying your experience at the Manchester Aquatics Centre, and the staff are creating a welcoming environment!

We hope this continues, and thank you for choosing Better. 

Kind Regards

Amir

Betygsatt 5 av 5 stjärnor

A short summary of my experience at Better in Manchester aquatics centre.

You were lovely and friendly on a head and overall great experience what would be great is that if when there is a junior in the gym you could have someone in the gym to help with bench press and squat racks. Even if it was just the 30 minutes. It is a clean and safe environment with well laid out equipment with super helpful pictures on how to use the equipment. I have really enjoyed my gym and swimming experiences at Manchester aquatics centre.

13 augusti 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hello sIRI,

Thank you for your fantastic review!

We are so delighted to hear that our Customer Service Team were able to assist you.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the centre to review your request for the junior gym session.

Warm Regards
Aaiasa

Betygsatt 5 av 5 stjärnor

It.s clean and safe

It.s clean and safe

18 augusti 2025
Logotyp för Better - Manchester Aquatics Centre

Svar från Better - Manchester Aquatics Centre

Hi Fikadu,

Thank you for your kind words! 

We're glad to hear you found the Manchester Aquatics Centre clean and safe — that’s exactly the experience we aim to provide. We appreciate your feedback and hope to welcome you back soon!

Kind regards,

Charmaine

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer