Bestway Store UK Omdömen 

Great products.

Very difficult to resolve any issues. Poor customer service after purchase. Gave up in the end, but put me out of pocket. Will consider a different brand next time.

Hard to say who's at fault here as I ordered the product through Amazon. However, the sleeping mat I purchased arrived two weeks late, long after the trip I had planned. Amazon had already issued a refund and so I bought an alternative mat elsewhere. Now I am being asked to take the parcel to a drop off point for return which is incredibly inconvenient for me as I don't drive and have little free time. If I fail to do so, Amazon will eventually take another payment from my card. I've been unable to contact Bestway and I'm now facing having to pay for something I no longer need due to no fault of my own. Two weeks late is really pretty bad. I've obviously no confidence in the company now.

Easy to order, good price and speedy delivery. Thanks

I wanted a floating Chlorine tablet dispenser and. got 3 !! I paid for them as well

All arrived but not using until May so unable to comment at this time

We found it easy to inflate, it's good that it higher up than others off the floor.
Not used it for more than two nights, so can't say how it would stand up if used for a longer period.

Speed of delivery and updates along with the great service from the delivery team.

My inflatable mattress never arrived. I had to ring re the fiasco with the courier then had to ring to request my refund when the mattress was returned to sender as the courier failed to deliver.

The product was well worth the price our grand daughter really likes the product.our problem was with the two day delivery promised which actually took 5 days to be delivered we received a text saying that the product was to large and had to wait for a larger van

The website stated express delivery within 2 working days yet over a week later it was still not dispatched

Fast delivery excellent product

Fast and reliable service. We have a Bestway outdoor pool that we love, but I always forget to order filters until the summer when they are impossible to get hold of, so I was proactive for next summer and now we are stocked up. I was in no rush to receive them, but they arrived fast and were exactly what I ordered.

Excellent service. Item as described and inflated easily. Tested by leaving it inflated overnight and found no air leaks. Yet to sleep on it but it appears comfortable, it will be used over the festive season and beyond from time to time. Reversing the pump allowed easy deflation of the airbed too.

Terrible company. Avoid. I bought an expensive above ground pool and the liner was faulty. They made me jump through hoops to get a new one. They use the cheapest delivery service / provider possible. The item arrived, scratched, box battered and in a right state! Avoid Bestway, plenty of better alternatives with decent customer service.

Great service, great product. Love my new mat.

Only problem is you guys use Evri as your courier. Their service is absolutely abysmal and you really should stop using them. I waited longer than necessary to receive my goods as Evri left it lying in their depot for 5 days and when they did deliver it they didn't follow my requested instructions. They left it by my front door in the pouring rain, thankfully it was wrapped in plastic, and where it could be seen and stolen.

To be honest, I'd think twice about buying directly from you because of Evri and would buy your products from Amazon instead.

Would have given you 5 stars if it wasn't for Evri.

The product was delivered promptly and appears to be what was sold. I haven’t used it yet so I can’t give a full review. It looks good so far.

I would give zero stars if I could. Service is terrible. Takes days for a response for customer service and it’s impossible to speak to anyone. Wrong product was delivered in a very damaged box and now the product I wanted is no longer in stock, probably because it takes them forever to reply. Now they want to collect it and are refusing to provide warranty on the product they actually delivered if I kept it. Will never buy from them again.