Bestway Store UK Omdömen 

2 751
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Replying to Bestway, we did contact you on the 15th July ‘26 even though our pool, pump and filter are still under warranty, (we only bought the pool on the 25th May ‘26) Bestway refused to rectify ou... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

So far the experience has been very good dealing with bestway. There was some confusion by the courier, but this was sorted out immediately by bestway. The package did sustain some damage but again i... Se mer

Betygsatt 3 av 5 stjärnor

Managed to get the last pool cover for my Bestway 10ft pool. Item itself was fine, price was reasonable. Item packaging was very poor - slightly ripped and really dirty. Arrived very quickly.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely fantastic - gotta be up there with one of the best things I’ve ever purchased! My kids absolutely love it, and the price made it even better, I’d been wanting one for a while , and seen a l... Se mer

Företagsinformation

Skrivet av företaget

The leader in everything inflatable and above ground pools, we have a host of different innovative and fun products for you to choose from. Including the ultra-comfortable AlwayzAire™ Airbeds, Steel Pro Max™ Above Ground Pools, Fashion Float collection and the incredible Hydro-Force™ SUP range; we have a range that suits your needs. Explore our website and see what you can discover!


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(2 751)

204 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent....I honestly am so pleased…

Excellent....I honestly am so pleased with this blow up bed ...I've slept on it for a week whilst friend staying etc..and am very impressed with comfort and sturdiness of bed.....just deflated it (after friends visit) and popped into holding bag...really good product.

20 april 2026
Betygsatt 3 av 5 stjärnor

The pool pump is useless otherwise all…

The pool pump is useless otherwise all happy with the pool

21 april 2026
Logotyp för Bestway Store UK

Svar från Bestway Store UK

I sorry to hear about the issue you have had.

If you would like to contact our customer service team, they would be happy to assist you.

Betygsatt 1 av 5 stjärnor

I am now on my third lazy spa Maldives…

I am now on my third lazy spa Maldives - as the first two that went wrong (pump failed on both) within two years of purchase from a third party supplier I was told not covered until warranty. I purchased a third (wished I hadn't) directly from Lazy Spa website and registered the warranty which was accepted. After one summer the tub started leaking. I activated a claim and the amount of hoops they wanted me to jump through to diagnose the issue was impossible. They wanted me to put the tub up on 4 chairs and fill it to see where the water was coming from. I physically am unable to do this plus we have been on a hosepipe ban just lifted now. Filled and set up then the following day found the plug had burnt out damaging my electrician fitted outdoor (weatherproof) socket. Have provided photos etc o nclaim but no response to date. Advice would be to save your money and buy a hardshell tub in the first place.

2 maj 2026
Omdöme utan inbjudan
Logotyp för Bestway Store UK

Svar från Bestway Store UK

Good afternoon Helen

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

Very poor quality

Really disappointed with the quality of the products and the after-sale support. Bought an all-weather above ground pool set last summer. This included the sand filter. Unfortunately the plastic housing of the filter has cracked and separated from the motor - not even lasting 12 months. This is very low quality. Customer services refusing to take any responsibility or replace the item. Will have to purchase new, but will be looking at Intex instead now - lost confidence in Bestway.

29 april 2026
Omdöme utan inbjudan
Logotyp för Bestway Store UK

Svar från Bestway Store UK

Good afternoon Mark

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

It’s absolutely useless

It’s absolutely useless. It does not suck up any of the debris on the bottom of the pool. It was a waste of bloody money.

2 april 2026
Logotyp för Bestway Store UK

Svar från Bestway Store UK

Good morning Marion

I sorry to hear about the issue you have had.

If you would like to contact our customer service team, they would be happy to assist you.

Kind regards
Customer Service Team

Betygsatt 3 av 5 stjärnor

Unfortunately, they use Evri

The item is great and works perfectly. Unfortunately, they use Evri...
I paid for the 2 day delivery to ensure I had my new sleeping mat for an upcoming trip that weekend and did not receive it till 2 weeks later! Bestway did refund the delivery cost but I ended up having to buy an interim mat for that weekend.

25 februari 2026
Logotyp för Bestway Store UK

Svar från Bestway Store UK

Good morning Tom

We appreciate you bringing this to our attention. We are sorry to hear that the delivery issues caused you to purchase a replacement. We'll investigate the delivery problems you experienced with Evri to prevent this from happening again. We appreciate your feedback.

Kind regards
Customer Service Team

Betygsatt 5 av 5 stjärnor

Item arrived on time

Item arrived on time, very pleased with the product, my grandson absolutely loves his trampoline, perfect for him, easily assembled, definitely recommend, overall very pleased with service.

19 februari 2026
Betygsatt 1 av 5 stjärnor

I purchased a mauritius spa june 2020

I purchased a mauritius spa june 2020. The lid like all of them have weak spots on the seams. Mine went on the seam 25months after purchase. Went to buy a new one on bestway and lay z spa sites - out of stock. Signed up for stock alerts on both sites using 3 different email addresses so as not to miss any alerts - so thats 6 ways to notify. Then I also used visualping website to track the sites to alert if any changes. I STILL CANNOT BUY A LID for this. Emails to cust services yield same polite response of not sure when in stock - yet they are still selling this model. 4 years and still trying to buy a jeffing lid. £800 for a massive heavy paperweight.

7 mars 2026
Omdöme utan inbjudan
Logotyp för Bestway Store UK

Svar från Bestway Store UK

Good morning Mark

We appreciate you sharing your experience. We're sorry you've had trouble finding a replacement lid for your spa. We know it's frustrating when parts are out of stock, and we're looking into the matter.

Kind regards
Customer Service Team

Betygsatt 4 av 5 stjärnor

Overall good service.

Quick delivery, no issues with product. The only thing I marked down for was that the repair patch that came with it didnt actually match my pool, it looks like it's from a different style pool due to the pattern on it. Thankfully I haven't needed to use it but because it doesn't match I actually would not be able to use it because it sends my brain crazy (It's more of a me issue) However, overall it was a good service 🙂

9 juli 2025

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