Replying to Bestway, we did contact you on the 15th July ‘26 even though our pool, pump and filter are still under warranty, (we only bought the pool on the 25th May ‘26) Bestway refused to rectify ou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Replying to Bestway, we did contact you on the 15th July ‘26 even though our pool, pump and filter are still under warranty, (we only bought the pool on the 25th May ‘26) Bestway refused to rectify ou... Se mer
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So far the experience has been very good dealing with bestway. There was some confusion by the courier, but this was sorted out immediately by bestway. The package did sustain some damage but again i... Se mer
Managed to get the last pool cover for my Bestway 10ft pool. Item itself was fine, price was reasonable. Item packaging was very poor - slightly ripped and really dirty. Arrived very quickly.
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Absolutely fantastic - gotta be up there with one of the best things I’ve ever purchased! My kids absolutely love it, and the price made it even better, I’d been wanting one for a while , and seen a l... Se mer
The leader in everything inflatable and above ground pools, we have a host of different innovative and fun products for you to choose from. Including the ultra-comfortable AlwayzAire™ Airbeds, Steel Pro Max™ Above Ground Pools, Fashion Float collection and the incredible Hydro-Force™ SUP range; we have a range that suits your needs. Explore our website and see what you can discover!
8 Wentworth Road, Heathfield Estate, Newton Abbot, TQ12 6TL, Newton Abbot, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Comfortable airbed. Well made. I used to feel body pains in normal mattress but all of those pains disappeared. I use it as normal mattress. Doesn’t deflate. Needs little air after 6 days. This airbed is sturdy
Inflation system is terrible, even £10 mats do not deflate when pumping. No matter how I tried to fix the rubber it kept letting air through. Lasted 2 nights, woke up on the ground today. Disappointed I do not know why I ordered a second mat without testing the first one for longer. I thought these mats were made for - degrees. I had a sleeping bag liner wrapped around it and my back felt like I was sleeping on ice in 6 degrees Celsius weather. I’m never buying anything from this company again wasted £100 or more pounds for nothing. Would be better off sleeping on the ground at least there wouldn’t be as much hassle trying to blow it up and fold it back in

Svar från Bestway Store UK
All I was hoping for that the paddle board would be ok for me as a beginner.
Having used it several times now I am astonished by how excellent it is 🎉
I was able to stand up in no time and quickly gained confidence.
It’s robust and stable and comes with excellent accessories.
On a 4 mile river trip I had to use the kayak seat and paddle conversion on the 2 mile return journey as there was a bit of a head wind.
It was excellent - the board went straight, thanks to the easy to install fin and cut through the water quickly 👍
My girlfriend bought one as well
(She used to teach paddle boarding on The Okanogan Lake in BC, Canada) and she was very impressed too.
I rarely give reviews but felt I had to in this instance to say how excellent the board is for the price we paid.
Thanks Bestway 👍
I’m following up on my original review from August. Despite raising multiple tickets and being promised a replacement pump, Bestway.eu has failed to deliver or even respond. Yout reply to my last review was nothing more than lip service—no action, no follow-up, no accountability.
I’ve chased via email, social media, and your support portal. Every message has been ignored. It’s now October, and I’m still without the replacement I was promised months ago.
This is not just poor service—it’s a complete breakdown in customer care. If you’re considering buying from Bestway, be warned: once they’ve got your money, you’re on your own.

Svar från Bestway Store UK
Superb product, a real innovation in this range.
Great price.
Super fast delivery.
As decribed very warm sleeping Matt good quality and best price on the internet for the performance
Great price, product & speed of included delivery but with two bought both the gauges on the pumps are faulty...
Excellent value for money. Served me well on two windy, rough sea occasion. Hopefully will last a long time!
Edited...
I did phone up Bestway and spoke to someone who told me I recieved what I ordered, I cannot prove I didn't because everything changed after purchase, the item can be used so wont go to waste, but hmm thats all you read into my review, not the fact that I was made to feel an idiot or stupid that i had to phone up to find out where my order was to then get refunded and made to feel like it was my fault. I have always used Bestway, have a pool and a spa and always purchase direct :/
from 2 stars down to 1 star due to lack of understanding.
I was sent an email saying chemicals in stock, I purchased them right away, 2 weeks later I call the company asking where they are to be told not in stock and they will refund me, no apology or anything, made me feel like it was my fault i paid for something not in stock. Also purchased an item that suddenly changed to something else after purchase even the photo had changed, ive kept it but ive been put off purchasing again direct from bestway.

Svar från Bestway Store UK
Terrible company. Avoid. I bought an expensive above ground pool and the liner was faulty. They made me jump through hoops to get a new one. They use the cheapest delivery service / provider possible. The item arrived, scratched, box battered and in a right state! Avoid Bestway, plenty of better alternatives with decent customer service.
First class to deal with and really quick delivery highly recommended
It was delivered to me on time but thats all I can day because ot was bought as a present for someone else
Had two pools with covers, ladders, etc. One pool cover ripped; this was in AUG 2025. Said! They will send a replacement as they get supplies weekly. HOW MANY WEEKS does it take? ordered from Amazon, will be ringing them to escalate.
I gave you your chance.
AMAZON paid back, I won't be back for a pool from Bestway

Svar från Bestway Store UK
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