We had a great experience at Bensons for Beds. Hasan was extremely friendly, patient and helpful. He took the time to explain in detail the benefits and features of the products we chose, without... Se mer
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Plats
Byt platsUnit 6a Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was looking for a new small double mattress for my son. I was helped enormously by Hassan who showed us various options and my son tried both firm and medium mattresses. We chose the one he preferre... Se mer
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Great service from Andy at Waterlooville store. Very helpful and informative about the ottoman beds and mattresses. He was around when we needed information and left us to it, to discuss and decide.... Se mer
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Joe in the shop was very helpful and knowledgeable. He listened and understood our requirements so was able to guide us to an excellent solution. The delivery team were also very helpful and went t... Se mer
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Företagsinformation
Om Bensons For Beds - Waterlooville743
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 6a Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire, Storbritannien
- 2392262746
4,7
Utmärkt
403 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy process and Hannah made the…
Very easy process and Hannah made the whole experience informative and straightforward
5 januari 2026
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that the process was easy and informative. We appreciate you acknowledging the straightforward experience you had.
Had time to discuss options but not…
Had time to discuss options but not pushy at all
16 januari 2026
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that you felt comfortable exploring options with us. Thank you for your positive feedback!
My husband accompanied me into the shop…
My husband accompanied me into the shop to have a look at the beds. My husband has limited walking and therefore it is always a very slow progress. The staff were very kind and understanding and in all it was a
very pleasant experience
19 januari 2026
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that our staff showed kindness and understanding during your visit. We appreciate your positive feedback and are glad you had a pleasant experience in our shop. Thank you!
The mattress and service was fine but...
The mattress and service was fine but the additional bits are annoying. Firstly, you have to pay for delivery, even if you dont want it. I live within sight of the store and was happy to collect, but that notion was deemed as laughable... so in fact I am paying for delivery from their warehouse to their store. The sales person and delivery drivers were all nice an courteous but the post sales questonaires, the need for another app to manage your payment etc... is a nuisance.
15 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We appreciate your feedback and time. We regret the delivery policy and website created frustration. We'll review these points to improve our customer experience. We value your business.
Staff were very helpful and…
Staff were very helpful and knowledgeable about the products and gave useful advice. They were friendly and understood what we needed.
13 januari 2026
Svar från Bensons For Beds - Waterlooville743
Thanks so much for your review Carolyn! 😊
We’re really glad to hear our team were helpful, knowledgeable, and able to give you the advice you needed. It’s great to know they understood what you were looking for and made the experience a positive one.
If you need anything else at all, we’re always here to help!
- Megan at Customer Care⭐
Great job helping us out.
Our experience was great the moment we walked into the shop they were there to give us advice and help with all our questions we had.
7 januari 2026
Svar från Bensons For Beds - Waterlooville743
We’re so glad you felt welcome and got all the advice you needed – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent Customer Service at Waterlooville Benson for Beds
We had the pleasure of an exceptional salesperson - Charles.
He combined deep product knowledge with genuine customer care, listened carefully, answered every question. At no point did he apply any pressure just customer service. Highly recommended and we purchased there and then ……. now looking forward a good nights sleep
10 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that you enjoyed your experience with our team! We appreciate your highlighting the care and knowledge provided during your purchase. We are glad you're looking forward to a good night's sleep and thank you for your recommendation.
Great Customer Service
Recieved great customer service from the Waterlooville branch. Charles and the team are really friendly and helpful
4 januari 2026
Svar från Bensons For Beds - Waterlooville743
We appreciate you taking the time to share your positive experience at the Waterlooville branch. We are so glad to hear that our team was friendly and helpful! Thank you for your positive review – Lauryn at Customer Care 💜
An excellent experience today buying a…
An excellent experience today buying a new bed, Hannah gave great customer service and really took time to understand what i was looking for. Well done Bensons, well done Hannah.
3 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
Hi Mr. Darking, we are so pleased you are happy with your product and the experience you have received. We do hope we can be of assistance in the future. Take care!
Kind Regards
Bensons for Beds Waterlooville
The delivery team did a great job came…
The delivery team did a great job came in cracked on and shared information on how to look after the mattress
18 december 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We're so glad the delivery team provided a great service and helpful information about mattress care! Thank you for sharing your positive experience with us.
Keaton - Team Bensons
Rachel was so helpful when I came to…
Rachel was so helpful when I came to her looking to buy a divan and mattress - she’s so knowledgeable! I am delighted with my items. Thank you Rachel!
24 november 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that you found our team member so helpful and knowledgeable during your divan and mattress purchase. We appreciate your positive feedback and are delighted you're happy with your new items!
A pleasant buying experience,
A pleasant buying experience,
The assistant was very informative about the different kinds of mattresses and gave good advice on all the pros and cons so we could make the right choice of bed.
22 november 2025
Svar från Bensons For Beds - Waterlooville743
We're glad you enjoyed your experience. It's great to hear that our assistant was helpful and informative, providing you with the advice you needed to choose the right mattress. Thank you for your positive feedback,
Megan at Customer Care
Go see Andy, he's a good lad
I went to numerous bed/mattress shops and in every single one I was pounced upon as soon as I walked in the door, the difference with bensons for beds is I walked in they said Hi then left me to have a walk around and test out mattresses without anyone keeping on at me about them it really was a delight, I'd also like to say a massive THANK YOU to ANDY, he left me alone to have a good look and I found exactly what I wanted , then we I asked for his information or help he knew all there is to know about my mattress and also give me some great deals too,
I hope this is passed on to ANDY at your Waterlooville store.
24 november 2025
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that you enjoyed your experience in our store. It's great to know that you appreciated the relaxed atmosphere and the assistance you received. We will certainly pass on your kind words to our team member at the Waterlooville store. Thank you for your positive feedback,
Megan at Customer Care
Surprised by the good service.
Visited the Waterlooville store to try new mattresses. Rachel looked after us, listed to what we wanted and had tried already, then showed us three mattresses so as not to overwhelm us with info. Rachel is very knowledgeable of her subject and guided us to choose what we are hoping will be a fantastic sleep. Highly recommend Rachel and this store.
22 november 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that you had a positive experience at our Waterlooville store. It's great to know that our team member provided knowledgeable guidance and helped you find the perfect mattress. We appreciate your recommendation,
Megan at Customer Care
Svar från Bensons For Beds - Waterlooville743
We appreciate you sharing your experience finding a bed. We're glad our advice was helpful during your search!
See you next time! Megan at Customer Care 😊
Staff were great very efficient
Staff were great very efficient. Delivery drivers were on time and they also assembled our bed and did this with speed and efficiency. All round great service.
21 november 2025
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that our staff were efficient and that the delivery team assembled your bed quickly. We appreciate your feedback on the great service you received,
- Megan at Customer Care
Really helpful staff.
Really helpful staff that put no pressure on for a sale. Let you take your time and were able to answer any queries.
19 november 2025
Svar från Bensons For Beds - Waterlooville743
We’re so happy to hear our team gave you plenty of time and answered all your questions without any pressure! Creating a relaxed and helpful experience is exactly what we aim for. 💜
Thank you for your positive review – Lauryn at Customer Care
High standard of service and resolved…
High standard of service and resolved any issues efficiently
12 november 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We appreciate your feedback and are happy we provided a high standard of service and resolved issues efficiently for you.
Come back and visit us anytime!
Megan at Customer Care
The experience we received at this store was brilliant
The experience we received at this branch was absolutely amazing, the staff wre very friendly and helpful but not pushy
8 november 2025
Svar från Bensons For Beds - Waterlooville743
We appreciate you sharing your amazing experience! We're so glad to hear that our team was friendly and helpful without being pushy. Thanks for the positive feedback,
Megan at Customer Care
the salesperson Rachel was excellent!
The sales lady, Rachel, was very knowledgeable and understood our requirements very well. She checked that we didn't have any medical issues that could be a factor before proceeding to advise us.
25 oktober 2025
Svar från Bensons For Beds - Waterlooville743
We're glad you enjoyed your experience. It's great to hear that our team member was knowledgeable and understood your needs, ensuring any relevant medical factors were considered before providing advice. We appreciate your feedback,
Megan at Bensons for Beds
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