We went in to truro store and was helped buy a lovely guy called Jamie (couldn't recommend enough) He was so knowledgeable about the products answering every question we had about them and spent plen... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery was ok friendly but literally dumped the boxes in no help I wanted stuff taking away but they were running late said they don’t do that.
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The in store service was amazing, the member of staff we dealt with was most knowledgable and friendly. The delivery was very professional, helpful and friendly.
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From start to finish, communication was excellent, the delivery men were great they took the mattress to the room and mentioned how to look after the mattress too . Service was top notch, i was very... Se mer
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Företagsinformation
Om Bensons For Beds - Truro382
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Storbritannien
- 1872320236
4,8
Utmärkt
533 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Faultless
Helpful, non-pushy salesperson (thanks Mike), great customer updates about the progress of our order, and delivered bang on time by friendly, polite team.
29 maj 2026
Svar från Bensons For Beds - Truro382
We're so pleased you found our salesperson helpful and non-pushy. We're glad you appreciated the order updates and timely delivery by our friendly team. Thank you!
Team Bensons
Been a very pleasant experience right…
Been a very pleasant experience right from the showroom to delivery.
20 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Truro382
We're so glad you had a pleasant experience from showroom to delivery! Thank you for your feedback.
Team Bensons - Jess
Svar från Bensons For Beds - Truro382
We appreciate your positive feedback! We are so glad you found our service informative and efficient.
Team Bensons - Jess
Very helpful comparisons- efficient…
Very helpful comparisons- efficient delivery and collection of old mattress
15 maj 2026
Svar från Bensons For Beds - Truro382
We're so glad you found our comparisons helpful and that delivery and collection were efficient!
Team Bensons - Jess
patient and knowledgeable
Mike at the Truro store was helpful and knowledgeable, and helped us find what we wanted after many journeys across the store lying on a number of beds.
He then found us the best deal that could be managed.
9 maj 2026
Svar från Bensons For Beds - Truro382
That’s great to hear! 😊 Mike sounds like a star—patient, knowledgeable, and determined to find you the best deal. Thanks so much for sharing your experience✨
Svar från Bensons For Beds - Truro382
Thank you! 😊 We’re delighted to hear you enjoyed great service and a quick delivery—exactly how it should be. Enjoy your purchase! ⭐
Well Done Benson Beds
Very efficient and competent staff
Very knowledgeable about their products
Thank you very much Jamie in Truro, Cornwall.
8 maj 2026
Svar från Bensons For Beds - Truro382
Thank you for the kind words Mr Davis! We’re delighted to hear Jamie in Truro provided such efficient and knowledgeable service — we’ll be sure to pass this on😊
Svar från Bensons For Beds - Truro382
We're happy to hear that you found our team member helpful, informative, and not pushy, and that you were able to browse comfortably.
Team Bensons
Great
We were left alone to try out all the mattresses and then the lovely lady helped us when we had decided on which one.
1 maj 2026
Svar från Bensons For Beds - Truro382
We're happy to hear that you were able to explore our mattresses at your own pace and received assistance when you were ready. Thank you for your review!
We look at the bed and the guy in the…
We look at the bed and the guy in the shop was great answered all the questions we ask
5 maj 2026
Svar från Bensons For Beds - Truro382
We're happy to hear that our team member was helpful and thorough in answering all of your questions about the bed! Thank you for your review.
Helpful,knowledgeable staff,no pressure…
Helpful,knowledgeable staff,no pressure to buy,once purchased,updates on phone were helpful,delivery staff friendly and helpful.
1 maj 2026
Svar från Bensons For Beds - Truro382
We're happy to hear our team was helpful and knowledgeable, and that you felt no pressure to buy. It's great the updates and delivery were helpful! Thank you!
The staff at the Truro shop were very…
The staff at the Truro shop were very helpful in helping me choose the right bed and firm mattress. The delivery team were friendly and professional, assembled everything carefully, didn’t damage anything, and took away all the rubbish and packaging afterwards. Very happy with the service.
22 april 2026
Svar från Bensons For Beds - Truro382
Thank you for the wonderful feedback! We’re so pleased the Truro team could help you find the right bed and firm mattress. It’s great to hear the delivery team were friendly, professional, and left everything neat and tidy. We really appreciate your kind words and are delighted you’re happy with the service!
Svar från Bensons For Beds - Truro382
Thank you! 😊 We’re really pleased you were happy with the service.
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Helpful Staff in Truro & Camborne branches.
We went to the Truro branch a few months ago. Dani could not have been more helpful and welcoming. She had great advice and was very knowledgeable. We collected our mattress later that day from the Camborne store where Joe was also extremely helpful.
12 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Truro382
We're happy to hear that you received such great assistance at both our Truro and Camborne locations. It's wonderful to know that our team members were so helpful and knowledgeable!
Thank you for your positive review – Lauryn at Customer Care 💜
Very professional and very…
Very professional and very knowledgeable and listened to our needs
17 april 2026
Svar från Bensons For Beds - Truro382
Lovely feedback — we’re so pleased you felt listened to and well supported 👏
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist
Kevin was absolutely brilliant
Kevin was absolutely brilliant, when we explained our possible restricted size being a cttage and needing storage , led us T to our new divan , then explained the mattress type and degree of firmness , measured on the trial bed, job done. There was no rush, no push ,
16 april 2026
Svar från Bensons For Beds - Truro382
That’s fantastic to hear! Kevin’s no‑rush, no‑pressure approach makes all the difference. We’re so glad he helped you find the perfect fit 😊
See you next time,
Megan | Customer Care Specialist💜
Very good advice and plenty of time…
Very good advice and plenty of time given to us in the shop. Lady was very helpful and polite. Delivery on the day was easily carried out and bed was built in a short amount of time. All packaging taken away. Delivery men; Paul and Glen were very good and friendly.
17 april 2026
Svar från Bensons For Beds - Truro382
Thank you for your detailed feedback. We’re delighted to hear that you received very good advice in store and that our colleague took the time to help you in a helpful and polite manner. It’s great to know delivery was smooth, the bed was built quickly, all packaging removed, and that Paul and Glen provided such friendly service.
Thank you for your positive review – Lauryn at Customer Care 💜
Mike in the shop was friendly and…
Mike in the shop was friendly and helpful and the delivery men were the same.
17 april 2026
Svar från Bensons For Beds - Truro382
Much appreciated! We’ll be sure to pass your kind words on to Mike and the delivery team 👏
We're always here if you need anything else,
Megan | Customer Care Specialist
The lady that served us was so helpful…
The lady that served us was so helpful and knowledgeable.
16 april 2026
Svar från Bensons For Beds - Truro382
Thanks for your kind words! Great service is what we aim for ⭐
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Svar från Bensons For Beds - Truro382
We appreciate your feedback! We're really glad to hear you found our staff helpful and informative. Thanks for sharing your experience!
Team Bensons
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