We went in to truro store and was helped buy a lovely guy called Jamie (couldn't recommend enough) He was so knowledgeable about the products answering every question we had about them and spent plen... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery was ok friendly but literally dumped the boxes in no help I wanted stuff taking away but they were running late said they don’t do that.
Företaget har svarat
The in store service was amazing, the member of staff we dealt with was most knowledgable and friendly. The delivery was very professional, helpful and friendly.
Företaget har svarat
From start to finish, communication was excellent, the delivery men were great they took the mattress to the room and mentioned how to look after the mattress too . Service was top notch, i was very... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Truro382
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Storbritannien
- 1872320236
4,8
Utmärkt
533 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Living on an island is a logistical…
Living on an island is a logistical nightmare Bensons nailed it , it was on time and excellent condition. Well done 😃
9 augusti 2026
Svar från Bensons For Beds - Truro382
Thank you for the kind words! Our team at Bensons is dedicated to providing top-notch service, even in challenging situations. We're glad we were able to exceed your expectations with our on-time delivery and top-quality products. We appreciate your support!
Great service in store
Great service in store, delivery on time a good communications throughout.
Week in and mattress much better than old one.
31 juli 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear you received great service in-store and that your delivery was on time with good communication. It's wonderful that your new mattress is much better than your old one! Thank you for your feedback.
Team Bensons
Good customer service and delivered on…
Good customer service and delivered on time, no let downs.
20 juli 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear you experienced good customer service and that your delivery was on time with no letdowns. Thank you for your positive feedback!
Team Bensons
Svar från Bensons For Beds - Truro382
We're so happy to hear that our team member provided you with such a friendly and helpful experience. Thank you for sharing your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Good bed and delivery service
Good bed, very friendly delivery men and delivered at the time stated.
I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delivery at a lower price elsewhere, with a large choice of colours and free delivery.
16 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Truro382
Thank you for your feedback! We're pleased to hear you're happy with your bed and that our delivery team provided excellent service. We understand your disappointment regarding finding the bed at a lower price elsewhere after your purchase, and we appreciate you bringing this to our attention.
Thank you for your positive review - Lauryn at Customer Care
Excellent ordering service and great…
Excellent ordering service and great delivery by Paul & Glen
18 juli 2026
Svar från Bensons For Beds - Truro382
We're so pleased you experienced excellent ordering service and great delivery. Thank you for your positive feedback!
Team Bensons
First rate product and service
Firstly, the product, the two beds are very comfortable and exactly as I ordered them. The mattresses are high-quality and the package was £1000 less than its nearest competitor, I had three quotes. The delivery was smooth with two men who were polite and helpful. They put the beds up for me having carried them up the stairs. I have no problems of any kind Benson’s stuck to the schedule kept me informed and altogether provided an accident service
18 juli 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear about your excellent experience with us! It's wonderful that you found the beds comfortable and high-quality, and that the delivery was smooth and efficient. We're glad our team kept you informed and provided such great service. We appreciate your feedback!
Team Bensons
Svar från Bensons For Beds - Truro382
We are so pleased to hear that you experienced great service and found our staff to be wonderful. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care
Svar från Bensons For Beds - Truro382
Thank you for sharing your positive experience.
We visited the truro branch and was…
We visited the truro branch and was helped by Dani with our purchase, she was absolutely fantastic and went above and beyond to help us, 5* customer sevice from start to finish. Please could this be shown to her manager for appraisal. Fantastic customer service without the pushy-ness
8 juli 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear about your fantastic experience at our Truro branch. It's wonderful that our team member went above and beyond to provide such excellent customer service without being pushy. We will certainly pass on your kind words.
Excellent product.Delivered on time by…
Excellent product.Delivered on time by friendly staff
2 juli 2026
Svar från Bensons For Beds - Truro382
We're so pleased you found our product excellent and our staff friendly. Thank you for your positive feedback!
From the store assistant to the…
From the store assistant to the delivery team, very efficient, helpful and kept us informed through every step of the process. We are very pleased with our new sofa bed! Thank you!
2 juli 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear that our team provided such efficient and helpful service, keeping you informed every step of the way. Enjoy your new sofa bed!
Team Bensons
Excellent experience
Our Bensons experience has been first class. From Kevin and his team at the Truro store, to Paul and Glen our brilliant delivery team. Very pleased with the bunk beds, which we had to assemble, packaged very well with good instructions. The communication between purchase and delivery was very impressive. I can't fault Benson for beds and would definitely recommend them as a first port of call.
17 juni 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear about your first-class experience with us, from the store team to the delivery. It's wonderful that you're happy with your new bunk beds and the clear instructions. Thank you for your kind recommendation!
Team Bensons
Very very pleased with Bensons for BedsFrom start to finish I was very pleased…
From start to finish I was very pleased with the overall service received. I will certainly recommend Bensons to Family and Friends.
12 juni 2026
Svar från Bensons For Beds - Truro382
We're so pleased you were happy with our service from start to finish. We truly appreciate your recommendation!
Team Bensons
Good communication and honest approach
Good communication and honest approach. Very helpful
14 juni 2026
Svar från Bensons For Beds - Truro382
We're glad our communication and honest approach were helpful. Thank you!
Team Bensons
Benson for beds Truro .
Benson for beds Truro .. very efficient, friendly and knowledgeable staff helped me test varies mattresses until I found a match.. I had other cheaper options in store but took a great quality matress with interest free options.. delivery was spot on time and thec2 lads carried it up 2 flights to my flat .. Id definitely recommend.
31 maj 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear about your efficient and friendly experience with our team. It's wonderful that our staff helped you find the perfect mattress and that the delivery was spot on. Thank you for your recommendation!
Team Bensons
Excellent experience
Plenty of parking. Clean, tidy store. Approached by an assistant rather than left wandering around.
Paperwork completed quickly and efficiently by the excellent sales assistant.
Fast delivery as well.
6 juni 2026
Svar från Bensons For Beds - Truro382
We're so pleased you found our store clean and tidy with plenty of parking. It's wonderful our assistant was helpful and that your paperwork was completed quickly. We appreciate your kind words about our fast delivery!
Team Bensons
The whole experience from start to…
The whole experience from start to finish was excellent polite and friendly staff all the way through
6 juni 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear your entire experience was excellent with our polite and friendly team. Thank you for your kind feedback!
Team Bensons
My delivery was flawless thank you
My delivery was flawless thank you.
The guys, Paul and Ryan were polite, friendly, punctual, neat and tidy.
I was kept in touch with the expected time of delivery.
Absolutely great service, thankyou.
I do have to say, I wish you would offer to build the wardrobes though. Am willing to pay of course.
Otherwise your team are an asset to you.
1 juni 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear your delivery was flawless and our team provided such great service! We appreciate your feedback regarding wardrobe assembly and will consider it for future improvements.
Team Bensons
Our salesman Jon was a star he could…
Our salesman Jon was a star he could not have been more friendly and helpful. He made the whole experience less stressful. Our delivery men were just as friendly and helpful and we would recommend Bensons to anyone.
29 maj 2026
Svar från Bensons For Beds - Truro382
We're so pleased to hear our team was friendly and helpful, making your experience less stressful. We appreciate your recommendation!
Team Bensons
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.