Tom is a good sales person he asked the right questions so he knew what we required he's very nolagable and well mannered .we also had the right pillows to suite us with the orthopaedic mattress which... Se mer
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Plats
Byt platsUnit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ Stoke-on Trent, Stafforshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Benson for beds looking for a new mattress the store was very clean and looked very presentable and the staff were very friendly and very helpful. The mattress has been delivered We are so... Se mer
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When shopping: helpful and patient. Delivery. Fine except they said the message not to phone me never reached them. Now getting used to new type of mattress. The main problem was that the full ra... Se mer
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Great overall experience We unexpectedly needed a new mattress as the springs were showing on ours despite only being 3 years old. The customer service lady on the phone was great at sorting that out... Se mer
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Företagsinformation
Om Bensons For Beds - Stoke350
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ, Stoke-on Trent, Stafforshire, Storbritannien
- 1782284828
4,9
Utmärkt
498 omdömen
Ber kunder att lämna omdömen
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A pleasent Experience
The sales person was really helpful He listened to our requirements and pointed us in the right direction We never felt under pressure It was a complete stress free experience and we got exactly what we wanted It was a pleasure to deal with a pleasant sales person
9 juli 2025
Svar från Bensons For Beds - Stoke350
Thank you for your kind words! We strive to make every customer's experience stress-free and enjoyable. It was a pleasure helping you find exactly what you were looking for. We appreciate your business, Megan at Customer Care
Svar från Bensons For Beds - Stoke350
Thank you for taking the time to leave us a positive review. We strive to provide our customers with helpful explanations and accurately described items. We appreciate your support, Megan at Customer Care
Fantastic wardrobe
25 juni 2025
Svar från Bensons For Beds - Stoke350
Thank you for sharing your amazing review with us Miss Meads. We appreciate your business and hope to see you again in the future. Take care, Megan at Customer Care
From start in the shop great advise and…
From start in the shop great advise and assistance to buying and delivery and taking the old mattress away great experience
23 mars 2025
Svar från Bensons For Beds - Stoke350
We're happy to hear that you had such a wonderful experience with us, from the advice provided in the shop to the delivery and removal of your old mattress. Thank you for your positive feedback, Megan at Customer Care
Svar från Bensons For Beds - Stoke350
We're glad you found a wide selection and helpful staff! Thank you for your positive feedback; we appreciate it very much, Megan at Customer Care
Plenty of choice
I bought a bed from Bedsons a few years ago for my spare room and was pleased with it so naturally when I done up my other spare room I went back to them and I wasn’t disappointed and Mike who served me was extremely helpful and patient.
14 juni 2025
Svar från Bensons For Beds - Stoke350
We're happy to hear that you were pleased with your recent experience. It's great to know that our service met your expectations again. Thank you for your positive feedback and for choosing us, Megan at Customer Care
Warm welcome in store
Warm welcome in store. Knowledgeable lady who served us. Everything explained.
17 juni 2025
Svar från Bensons For Beds - Stoke350
We're glad you enjoyed your experience in our store and that our team member was so helpful. Thank you for your positive feedback, Megan at Customer Care
The staff have been so helpful from…
The staff have been so helpful from first walking into the store through to delivery. Kept informed at all stages on delivery date and expected eta. Davie and Linval very courteous and respectful of coming into my home. Everything was dealt with in a timely and professional manner. Thank you guys.
13 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're so glad the team was helpful from your initial visit through delivery. It's great to know you were kept informed and that the delivery team were courteous and respectful. Thank you for your positive feedback, Megan at Customer Care
Would recommend Mike he was very very…
Would recommend Mike he was very very plight and very very helpful.
14 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We appreciate you recommending our team member at our Stoke store! We're happy to hear that they were helpful and courteous. Thank you for your positive feedback, Megan at Customer Care
Mike at festival park had an amazing…
Mike at festival park had an amazing knowledge of all products in store and took time to explain all the different types and advantages we finally decided on tempur rise recline bed and as completed order explained all the options ref payment as our choice was quiet expensive so big thanks to Mike and the team for the deal we did and looking forward to delivery of our new bed
3 juni 2025
Svar från Bensons For Beds - Stoke350
We're happy to hear that you found our team member's product knowledge helpful. We appreciate you taking the time to share your experience and are excited for you to receive your new Tempur Rise recline bed. Thanks for your order, Megan at Customer Care
Tom spent time with us
Tom spent time with us, explaining which mattress would be suitable and giving us different options. There was no pressure at all to purchase. Used sleep pro technology to determine firmness of mattress needed.
13 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're happy to hear that you had a positive experience Miss Shepherd! We appreciate you mentioning the time spent explaining the mattress options and the no-pressure environment. It's great to know the sleep pro technology was helpful. Thank you for your feedback, Megan at Customer Care
Leigh was brilliant
Leigh was brilliant. Before he even knew we were seriously there to buy anything; he allowed my pregnant wife to use the staff toilet. Leigh was not pushy in the slightest and gave us good information when asked.
7 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're happy to hear that you had such a positive experience. We appreciate you mentioning how helpful our team member was and that they provided a comfortable environment for your wife. Thank you for your feedback, Megan at Customer Care
Excellent customer service
28 maj 2025
Svar från Bensons For Beds - Stoke350
Thank you for your 5 star review Mrs Fryer. We appreciate your kind words. Take care, Megan at Customer care
Good service with friendly staff.
28 maj 2025
Svar från Bensons For Beds - Stoke350
We appreciate you noting our friendly staff and good service! We are so pleased that you had a positive experience with our team. Thank you, Megan at Customer Care
Frame Okay, TV Disappointing
Just got around to setting up the bed frame from Bensons Beds. Nothing particularly special solid enough, easy to assemble, but that’s about it. Can’t comment on the mattress, as I already use my own orthopaedic one.
Main issue: the Sharp TV supplied with the frame is a letdown. Basic functionality only, and it can’t connect to my phone or other smart devices. Not everyone sticks to Netflix and mainstream apps so the TV feels outdated and extremely limiting.
In short:
Bed frame: fine, easy build, does the job.
TV: outdated, poor connectivity, disappointing for the price. They said it could be a Samsung or LG but most definitely not a Sharp (Do people still use this?)
Wouldn’t recommend for anyone hoping for a “smart” bedroom experience. Unless they can guarantee a better TV
3 december 2024
Svar från Bensons For Beds - Stoke350
We appreciate you sharing your experience. We're glad the bed frame was easy to assemble. We're sorry the TV's functionality and connectivity didn't meet your expectations for a smart experience. Your feedback regarding the TV options is valuable and will be shared with our team. Thank you, Megan at Customer care
Great sales staff Tom
Our sales man Tom was friendly alert and discreetly attentive he was very good and recommending us beds and trying to find what we were looking for. I was 95% sure I wasn’t going to buy anything but we came out with an amazing deal so thank you.
25 maj 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're glad you enjoyed your experience. It's wonderful to hear that our team member was helpful and attentive to your needs. Thank you for sharing your positive feedback; we appreciate it! Take care, Megan at Customer care
Excellent service
very helpful staff who were not pushy. Answered all my questions and let me take my time deciding on a wardrobe. Explained process and timescales. Very good customer service.
9 maj 2025
Svar från Bensons For Beds - Stoke350
Thank you for your kind words! We are glad our staff provided you with a positive and stress-free experience. We believe in putting our customers first and providing top-notch customer service. We appreciate your business and look forward to seeing you again soon! #customerfirst #excellentcustomerservice
Svar från Bensons For Beds - Stoke350
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our team provided you with great help and customer service. It's our pleasure to serve you!
Delivery service
Excellent friendly professional service, would definitely recommend.
6 maj 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
Thank you for your kind words! We strive to provide excellent, friendly, and professional service to all of our customers. We're so happy to hear that you would recommend us.
Sleep well,
Team Bensons💜
Experience was very good
Experience was very good, delivery driver was great carrying all my boxes to the appropriate place as they were really heavy, much appreciated.
28 januari 2025
Svar från Bensons For Beds - Stoke350
Thank you for sharing your positive experience with us! We are glad that our delivery team was able to assist you and carry your heavy boxes to the right spot. Your satisfaction is our top priority.
Sleep well, Team Bensons💜
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