Bensons For Beds - Stoke350 Omdömen 

I could not fault the service, from entering the shop to final delivery. Excellent service.

Excellent choice of beds at very competitive prices. From the second we walked through the door we felt at ease. We asked to see ottoman beds and were shown all the ones available, the price and any offers that were available at the time. We were then left alone to review and discuss our options. Any questions we asked were answered efficiently which made it easy to narrow our choices down. We decided which we wanted with no pressure from the sales person. All paperwork was dealt with easily and quickly and we were given the first available delivery date which was less than a week away. We can't wait to get our new bed, which is being assembled by them on arrival and the old one taken away. We would highly rerecommend going to Bensons for
Beds.Excellent choice of beds at very competitive prices. From the second we walked through the door we felt at ease. We asked to see ottoman beds and were shown all the ones available, the price and any offers that were available at the time. We were then left alone to review and discuss our options. Any questions we asked were answered efficiently which made it easy to narrow our choices down. We decided which we wanted with no pressure from the sales person. All paperwork was dealt with easily and quickly and we were given the first available delivery date which was less than a week away. We can't wait to get our new bed, which is being assembled by them on arrival and the old one taken away. We would highly rerecommend going to Bensons for
Beds.

Excellent service

I was looking for a mattress something that would help me sleep better as going through the menapause and a few health issues has left me waking up tired on the mattress I already have at home.
My daughter recently purchased an IGEL mattress at benson which I tried out and found very comfortable.
Jake at bensons helped me find the right mattress for me and was also in the sale so a good buy.
Can’t wait to get it delivered in the hope that when waking up have a sleeping I will feel rested .

Great discount on the bank holiday weekend, delivered on time, assembled in my room of choice, great night sleep, excellent quality, great service from all staff from start to finish

Friendly Helpful customer service.
Have great knowledge of products and . Staff are always there if need help with find out stuff and what to buy if not sure .

Excellent service from both the staff in Festival Park and the delivery workers.We will be going back.

We had visited Bensons previously, but to generate a wider awareness of what was on offer we also visited several competitors. Unfortunately for them the no fuss, no pressure and full product awareness of your staff outstripped everyone else and we were happy to return and purchase a new mattress and accessories.

The bed and the price are exceptional including the delivery just a pity the mattress came on the stated delivery date but we had to wait for the bed itself for a further 8 days beyond the stated delivery time it's the only thing stopping 5 stars
The service in the shop was absolutely superb I highly recommend the festival height stoke on Trent store

Fantastic Service from Amanda at Festival Park Branch, Amanda knew everything about the beds and gave fantastic insights into what we were looking at and what might suit us best!!

Highly recommend Bensons.

Very patient and knowledgeable salesman

Great experience in the shop. Easy to deal with. Great customer service. Plenty of choice. Good prices

Was great friendly staff helpful

The friendly and knowledgeable staff

Great service and knowledgeable staff, order completed quickly and efficiently.

Very easy and pleasant experience. Wonderful mattresses

Leigh helped us with our decision in buying our new bed frame. Nothing was too much trouble as I’m temporarily disabled due to a broken ankle. He went as far as making sure the delivery guys were aware and to make sure I was ok.

At the store I could have been explained better how the delivery works and the fact customers receive a message the day before delivery with the exact time they are coming.

I ended up missing the delivery team.
Customer Service on the phone gave me a new slot time for delivery within two weeks which was really inconvenient. I was in a critical situation but out of the blue, Bensos for beds rang me with a solution, they located the delivery team who popped up at mine again to assembly the bed.

Everything went smoothly, however a bit of misscomunication between departments.

Purchased beds from Bensons Stoke
Customer service is excellent and they would always help you to choose the product according to your need.

Although my mattress is not due for delivery for another 2 weeks, my experience with the sales team was great. Choosing a mattress is so difficult, you know the one you have needs replacing but are not sure which to replace it with. The machine/programme which showed my lying posture was very helpful and the advice I received was wonderful.