The assistant ( Amanda) was very helpful without being pushy. We had an idea of what we wanted and she was able to show us a number of options without trying to influence our decision. There are arou... Se mer
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Plats
Byt platsUnit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ Stoke-on Trent, Stafforshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience Quick efficient Friendly staff No pressure but good advice to get the best fitting bed for my wife Quick delivery and straight to correct without hassle Thank you
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The store staff (Faye & Leigh) Festival Park, Stoke-on-Trent) were first class, very informative and helpful and no sales pressure, which was refreshing. The delivery was precisely to a date of our... Se mer
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Polite, helpful and knowledgeable sales assistant. Good choice, we were looking for a fold away guest bed and there were several types to choose from. We found exactly what we wanted. Competitive pric... Se mer
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Företagsinformation
Om Bensons For Beds - Stoke350
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ, Stoke-on Trent, Stafforshire, Storbritannien
- 1782284828
4,9
Utmärkt
466 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very professional from start to finish
1 augusti 2026
Pleasant delivery team
Pleasant delivery team, on time & took mattress upstairs & took away packaging
29 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great experience
Great experience
Quick efficient
Friendly staff
No pressure but good advice to get the best fitting bed for my wife
Quick delivery and straight to correct without hassle
Thank you
24 juli 2026
Svar från Bensons For Beds - Stoke350
Thank you for your wonderful feedback! We're delighted to hear you had such a great experience with us. It's fantastic to know that our friendly team provided helpful advice without any pressure, helping you find the best bed for your wife's needs. We're also pleased that your delivery was quick, efficient, and hassle-free. Thank you for choosing Bensons for Beds, and we hope you enjoy your new bed for many years to come! 😊
A well set out store with lovely…
A well set out store with lovely knowledgeable staff. Went in with elderly mil. , she didn't feel rushed in making her decision, or obliged yo buy. Will shop there again 🙂
17 juli 2026
Svar från Bensons For Beds - Stoke350
We're so pleased you found our store well set out and our staff lovely and knowledgeable. It's wonderful that your mother-in-law felt comfortable and not rushed. We look forward to seeing you again!
Thank you for your positive review - Lauryn at Customer Care
Great to purchase instore
The assistant ( Amanda) was very helpful without being pushy. We had an idea of what we wanted and she was able to show us a number of options without trying to influence our decision. There are around a hundred beds and mattresses on show , so would be difficult to choose without the assistant’s guidance . Really good to see so many ‘“ in person” definitely prefer to choose a new bed this way rather than online. Highly recommend both the store and Amanda in particular
11 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team member provided helpful guidance without being pushy, making your decision easier. Thank you for your kind words and recommendation!
Mike was excellent
Every thing went super smoothly Mike was knowledgeable and extremely efficient, all in all a good experience
6 juli 2026
Svar från Bensons For Beds - Stoke350
We're so pleased everything went smoothly and that our team member was knowledgeable and efficient. It's wonderful to hear you had a good experience. Thank you for your feedback!
Team Bensons
Svar från Bensons For Beds - Stoke350
We are so pleased that our team member was helpful and knowledgeable. We truly appreciate your kind words and feedback!
Team Bensons
Bensons for beds Festival Park
Mike was very helpful during our purchase. We had seen a product online and wanted to see if it was inspire. Mike approached us, with absolutely no pressure, just to check if we were okay or had any questions. He was able to help us with everything we had to ask and any queries and helped to ensure we had the best deal possible.
28 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear our team member was helpful and ensured you had the best deal possible. It's wonderful that you felt no pressure and had all your questions answered.
Team Bensons
Great experience
Great experience, went with no idea of what to pick came back happy and satisfied. Absolute good customer service. Thanks
29 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased you had a great experience and found our customer service to be excellent. Thank you for your kind feedback!
Team Bensons
The instore assistant Faye
The instore assistant Faye, at the Festival Park store was polite, courteous and helpful. She went the extra mile in explaining both purchase and delivery options. The delivery team were again, very courteous removing shoes and checking the delivery path to the bedroom and provided advice on cleaning and rotation.
26 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear about your excellent experience with our team! It's wonderful that our in-store assistant was so helpful and that our delivery team was courteous and provided great advice. Thank you for your kind feedback!
Team Bensons
This review is for Bensons for beds
This review is for Bensons for beds, and not my mattress as I've not had it long enough to decide what I think. Store interaction was excellent, and Tom at the festival park was very patient and understanding. Bensons kept me fully updated, and the delivery was first class. Many thanks to all.
23 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're so pleased to hear your store interaction was excellent and that our team member was patient and understanding. It's wonderful that you were kept fully updated and that the delivery was first class.
Team Bensons
Helpful assistance with no pressure
Helpful assistance with no pressure. Bed arrived on time with good service
22 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased our team provided helpful assistance and your bed arrived on time! Thank you.
Team Bensons
Stoke Store
Stoke store well stocked to try out. Team in store gave a good price and were lovely. Delivered on time by an amazing g team.
24 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're happy to hear you had such a positive experience with our Stoke store team and delivery. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Stoke350
We are so pleased you had a good experience. We appreciate your kind words!
Team Bensons
Very happy with bed and service
Extremely happy with the bed in general. I was a bit wary initially about buying a bed online, not being able to see how firm the mattress is first, but I honestly didn't need to be. I also needed to amend my original order, which I did via email. It was dealt with promptly and professionally. The delivery men were courteous and on time, they also brought shoe covers when bringing the bed into carpeted area. The bed was so well-packaged that it took me ages to actually get at it! It arrived in perfect condition and with all the attachments. Overall I am very pleased with the bed, it looks top-notch and is super comfy.
22 juni 2026
Svar från Bensons For Beds - Stoke350
We are so pleased to hear how happy you are with your new bed! We appreciate you sharing your positive experience with our online ordering process and the delivery team. It's wonderful to know you found the bed to be top-notch and super comfy.
Team Bensons
Great Service all round
The store staff (Faye & Leigh) Festival Park, Stoke-on-Trent) were first class, very informative and helpful and no sales pressure, which was refreshing.
The delivery was precisely to a date of our choosing and the mattress (Tempur) was well priced and is fantastic. We will be going back for a new bed in our spare room when ready.
26 maj 2026
Svar från Bensons For Beds - Stoke350
We are so pleased to hear about your first-class experience with our store team and the refreshing lack of sales pressure. It's wonderful that your delivery was precise and you love your new mattress. Thank you for your kind feedback!
Team Bensons
The lady in your Festival Park branch…
The lady in your Festival Park branch who looked after us was very helpful and knowledgeable.
She made us feel valued and welcome. There was a good range of beds and mattresses for us to view and we were happy with the quality of the goods we ordered when they were delivered.
We were really happy with Bensons for beds from beginning to end.
14 juni 2026
Svar från Bensons For Beds - Stoke350
We are so pleased to hear our team provided helpful and knowledgeable service, making you feel valued. It's wonderful that you were happy with the quality of your order. Thank you for your kind feedback!
Team Bensons
Faye
The young lady who served me was fantastic. She was friendly, knowledgable, patient and extremely helpful. A credit to your Festival Park store.
9 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased you had such a fantastic experience! It's wonderful our team member was friendly, knowledgeable, and helpful. Thank you for your kind words!
Team Bensons
The delivery men respected my wishes in…
The delivery men respected my wishes in covering their shoes. They built my bed very efficiently and quickly. They asked me exactly where I wanted my bed positioned and they unwrapped the mattress and placed it the right side up for me. I would definately recommend Bensons to family and friends.
29 maj 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear our delivery team provided such efficient and respectful service, ensuring your bed was perfectly placed. Thank you for your recommendation!
Team Bensons
Top marks
Leigh was helpful, informative,knowledgeable, but best of all left us alone to decide on our choice of bed in comfort. Top marks all round.
29 maj 2026
Svar från Bensons For Beds - Stoke350
We're so pleased you found our team helpful and knowledgeable, and appreciated the space to make your decision. Thank you for the top marks!
Team Bensons
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