Tom is a good sales person he asked the right questions so he knew what we required he's very nolagable and well mannered .we also had the right pillows to suite us with the orthopaedic mattress which... Se mer
Företaget har svarat
Plats
Byt platsUnit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ Stoke-on Trent, Stafforshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Benson for beds looking for a new mattress the store was very clean and looked very presentable and the staff were very friendly and very helpful. The mattress has been delivered We are so... Se mer
When shopping: helpful and patient. Delivery. Fine except they said the message not to phone me never reached them. Now getting used to new type of mattress. The main problem was that the full ra... Se mer
Företaget har svarat
Very helpful staff (Leigh we dealt with was great). Very pleased with the service and delivery received. Products we purchased are good quality and a reasonable price.
Företagsinformation
Om Bensons For Beds - Stoke350
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ, Stoke-on Trent, Stafforshire, Storbritannien
- 1782284828
4,9
Utmärkt
497 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really helpful assistant.Who listened…
Really helpful assistant.Who listened and gave us advice and a great product.
16 augusti 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear that our assistant was really helpful, listened to your needs, and provided excellent advice and a great product. Thank you for your wonderful feedback!
Team Bensons
A great experience
A great experience
Leigh does a wonderful job and is an asset to the company
15 augusti 2026
Svar från Bensons For Beds - Stoke350
Hey Sue,
Thank you for your wonderful review! 😊 We're delighted to hear that you had a great experience and that Leigh provided such excellent service. It's fantastic to know that their help and dedication made such a positive impression. We'll be sure to pass on your kind words, as I'm sure they'll mean a lot. Thank you for choosing us,
Megan | Customer Care Specialist🛏️
Very good support in store
Very good support in store, delivery process and ongoing communication excellent… delivered on time and helped to place the mattress upstairs
17 augusti 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear you received very good support in-store and that the delivery process and ongoing communication were excellent. It's wonderful that your mattress was delivered on time and helped to be placed upstairs!
Team Bensons
Everyone we dealt with was very…
Everyone we dealt with was very friendly and efficient.
14 augusti 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear that everyone you dealt with was friendly and efficient. Thank you for sharing your positive experience!
Team Bensons
The staff that attended to us was very…
The staff that attended to us was very patient and took time to take us around to explore our choices. When payment options we initially prepared had some delays. She remained patient and understanding
9 augusti 2026
Svar från Bensons For Beds - Stoke350
We're so glad to hear our staff provided such patient and understanding service, especially when faced with unexpected payment delays. We appreciate you sharing your positive experience!
Team Bensons
We were well updated with our order
We were well updated with our order. Good service from start to finish.
9 augusti 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear that you were well updated with your order and that you experienced good service from start to finish! Thank you for your positive feedback.
Team Bensons
Very professional from start to finish
1 augusti 2026
Svar från Bensons For Beds - Stoke350
We are so pleased you had a great and professional experience with us from start to finish. Thank you for your wonderful feedback!
Team Bensons
Pleasant delivery team
Pleasant delivery team, on time & took mattress upstairs & took away packaging
29 juli 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear that our delivery team was pleasant, on time, and took care of taking your mattress upstairs and removing the packaging. Thank you for your wonderful feedback!
Team Bensons
Great experience
Great experience
Quick efficient
Friendly staff
No pressure but good advice to get the best fitting bed for my wife
Quick delivery and straight to correct without hassle
Thank you
24 juli 2026
Svar från Bensons For Beds - Stoke350
Thank you for your wonderful feedback! We're delighted to hear you had such a great experience with us. It's fantastic to know that our friendly team provided helpful advice without any pressure, helping you find the best bed for your wife's needs. We're also pleased that your delivery was quick, efficient, and hassle-free. Thank you for choosing Bensons for Beds, and we hope you enjoy your new bed for many years to come! 😊
A well set out store with lovely…
A well set out store with lovely knowledgeable staff. Went in with elderly mil. , she didn't feel rushed in making her decision, or obliged yo buy. Will shop there again 🙂
17 juli 2026
Svar från Bensons For Beds - Stoke350
We're so pleased you found our store well set out and our staff lovely and knowledgeable. It's wonderful that your mother-in-law felt comfortable and not rushed. We look forward to seeing you again!
Thank you for your positive review - Lauryn at Customer Care
Great to purchase instore
The assistant ( Amanda) was very helpful without being pushy. We had an idea of what we wanted and she was able to show us a number of options without trying to influence our decision. There are around a hundred beds and mattresses on show , so would be difficult to choose without the assistant’s guidance . Really good to see so many ‘“ in person” definitely prefer to choose a new bed this way rather than online. Highly recommend both the store and Amanda in particular
11 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team member provided helpful guidance without being pushy, making your decision easier. Thank you for your kind words and recommendation!
Mike was excellent
Every thing went super smoothly Mike was knowledgeable and extremely efficient, all in all a good experience
6 juli 2026
Svar från Bensons For Beds - Stoke350
We're so pleased everything went smoothly and that our team member was knowledgeable and efficient. It's wonderful to hear you had a good experience. Thank you for your feedback!
Team Bensons
Svar från Bensons For Beds - Stoke350
We are so pleased that our team member was helpful and knowledgeable. We truly appreciate your kind words and feedback!
Team Bensons
Bensons for beds Festival Park
Mike was very helpful during our purchase. We had seen a product online and wanted to see if it was inspire. Mike approached us, with absolutely no pressure, just to check if we were okay or had any questions. He was able to help us with everything we had to ask and any queries and helped to ensure we had the best deal possible.
28 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear our team member was helpful and ensured you had the best deal possible. It's wonderful that you felt no pressure and had all your questions answered.
Team Bensons
Great experience
Great experience, went with no idea of what to pick came back happy and satisfied. Absolute good customer service. Thanks
29 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased you had a great experience and found our customer service to be excellent. Thank you for your kind feedback!
Team Bensons
The instore assistant Faye
The instore assistant Faye, at the Festival Park store was polite, courteous and helpful. She went the extra mile in explaining both purchase and delivery options. The delivery team were again, very courteous removing shoes and checking the delivery path to the bedroom and provided advice on cleaning and rotation.
26 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased to hear about your excellent experience with our team! It's wonderful that our in-store assistant was so helpful and that our delivery team was courteous and provided great advice. Thank you for your kind feedback!
Team Bensons
This review is for Bensons for beds
This review is for Bensons for beds, and not my mattress as I've not had it long enough to decide what I think. Store interaction was excellent, and Tom at the festival park was very patient and understanding. Bensons kept me fully updated, and the delivery was first class. Many thanks to all.
23 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're so pleased to hear your store interaction was excellent and that our team member was patient and understanding. It's wonderful that you were kept fully updated and that the delivery was first class.
Team Bensons
Helpful assistance with no pressure
Helpful assistance with no pressure. Bed arrived on time with good service
22 juni 2026
Svar från Bensons For Beds - Stoke350
We're so pleased our team provided helpful assistance and your bed arrived on time! Thank you.
Team Bensons
Stoke Store
Stoke store well stocked to try out. Team in store gave a good price and were lovely. Delivered on time by an amazing g team.
24 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stoke350
We're happy to hear you had such a positive experience with our Stoke store team and delivery. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Stoke350
We are so pleased you had a good experience. We appreciate your kind words!
Team Bensons
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