The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... Se mer
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We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... Se mer
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Great service in store not pushed let us browse and answered any questions we had would definitely recommend going here for a bed or mattress
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The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... Se mer
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Skrivet av företaget
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Georgina gave excellent service and explained all the different types of beds and options and helped to find the right bed for me at the right price.
Helpful staff member prepared to work around my needs and budget
Good information about the makes & differences between the mattresses we looked at, very helpful staff member & not too overbearing
Andy in St Helens was great. Very informative and helpful but not your pushy salesman. He asked the questions to know what we were after and gave us options. Looking forward to getting our new bed and mattress.
Went in on spec as we were in St Helens, really just to get information, the customer service was exceptional from your staff member Tracy, she was caring and extremely knowledgeable about all the products and a credit to you company,
Helpful knowledgeable staff. Free to browse without hassle. Good products and good deals.
Amazing experience helpful but not pushy and very informative. Was served by Tracey at the St Helens branch who was very cheery and happy and helpful could not recommend more!
Tracey was a very nice and helpful lady whilst also giving you the space to just look yourself.
Absolutely shocking quality of ottaman bed with headboard. Ordered 17th March, received 6 weeks later, damaged headboard, ottaman part was faulty but managed to rectify the alignment! Requested replacement headboard, another 6 weeks, again quality was worse than the 1st headboard, tried for the 3rd time, me being hopeful, again faulty, scratched, ripped and beads were horrendous. Paid an extremely high cost, for extreme quality defects! 14 weeks in total! Disgraceful! Not many options as is a complete set, so either have faulty headboard or no headboard! QA is non existent! Compensation offered (which was insulting), accepted headboard faulty as no other choice unless I wished for the saga to continue.... what value did Bensons bring against competitors and Far East... None
The Team Member was Excellent
He approached us to let us know he was there but left us alone to peruse at our own leisure. When we had questions he was able to answer them and even rang another store to double check the information he was giving to us.
Sales person went that extra mile with the information and helping us to pick the right mattress
The lad that helped me choose my bed was brilliant, he was very knowledgeable about which bed would be best for me
The staff made all the difference, they were very professional, very polite and respectful with lots of information which they shared with a passion.
Andy the salesperson was very helpful. Listened to what we wanted and was able to answer all our questions and guide us to beds that would best suit our needs. Did not feel pressured at all. Good choice of beds and payment options.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.