The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good salesman (Andy) on hand when I needed him and yet still left me to wander around and test products such as mattresses. Simple questions got straight forward replies from Andy. Pricing for mix ma... Se mer
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Our first choice of mattress from Bensons was not suitable for us so we took up the 40 night guarantee offer and had it confirmed by email. We went to the store, chose a new mattress, which was deliv... Se mer
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Georgina was helpful, polite, very professional and respectful .After testing and questioning different beds, we went away for a few hours then returned to order our chosen bed. Georgina took us to th... Se mer
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Företagsinformation
Om Bensons For Beds - St Helens319
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Storbritannien
- 174428757
4,9
Utmärkt
393 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
From start to finish 5star service
1 augusti 2026
Svar från Bensons For Beds - St Helens319
We're so happy to hear you received such excellent service from start to finish. We truly appreciate your wonderful feedback!
Team Bensons
Good customer service from colleague…
Good customer service from colleague informed of all terms and options available
14 juli 2026
Svar från Bensons For Beds - St Helens319
We're so pleased you received good customer service and were fully informed of all the available terms and options. Thank you for your kind feedback!
Svar från Bensons For Beds - St Helens319
We are so pleased our team was friendly, helpful, and very attentive. We truly appreciate your kind words!
Team Bensons
The delivery men were so organised and…
The delivery men were so organised and in and out in no time
10 juli 2026
Svar från Bensons For Beds - St Helens319
We're so pleased to hear that our delivery team was organised and efficient. Thank you for your wonderful feedback!
Bedside cabinets
The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were well worth the wait. They are very well made substantial cabinets so justify the price, plus they look great
5 juli 2026
Svar från Bensons For Beds - St Helens319
We're so pleased to hear you had a very good experience overall and that our staff and delivery team were helpful. We appreciate your patience with the wait, and we're delighted you feel the cabinets were well worth it.
Lynda was amazing she knew all about…
Lynda was amazing she knew all about the product when asked. I was glad of my experience with her.
27 juni 2026
Svar från Bensons For Beds - St Helens319
We're so pleased our team member was knowledgeable about the product and that you had such a positive experience with her. Thank you for your kind words!
Team Bensons
Linda was a great help in choosing the…
Linda was a great help in choosing the right mattress and bed. She was very informative, professional and personable and very patient answering all my questions. I could not have asked for better.
3 juli 2026
Svar från Bensons For Beds - St Helens319
We're so pleased our team member provided such informative, professional, and personable service. It's wonderful that they were patient and helped you choose the right mattress and bed!
Team Bensons
Great service and delivery
Good communication about my order.
Delivery time communicates in advance.
Delivery in time and in a satisfactory way. Pleasant delivery crew. Hi issues.
Great service
2 juli 2026
Svar från Bensons For Beds - St Helens319
We're so pleased to hear about the good communication regarding your order and the pleasant delivery crew. Thank you for your kind words!
Team Bensons
Good communication at every point in…
Good communication at every point in the sale and delivery.
19 juni 2026
Svar från Bensons For Beds - St Helens319
We're so pleased you enjoyed our communication. Thank you for your feedback!
Team Bensons
Delivery drivers were amazing
Delivery drivers were amazing - took their shoes off or put socks on - arrive on time and made sure everything was good before they left
18 juni 2026
Svar från Bensons For Beds - St Helens319
We're so happy to hear our delivery team provided such excellent service, arriving on time and being so considerate! Thank you for sharing your positive experience.
Team Bensons
I would recommend this store as I found…
I would recommend this store as I found the member of staff that helped me decide on my purchase very helpful and knowledgeable on the products they sell .Nothing was too much trouble
14 juni 2026
Svar från Bensons For Beds - St Helens319
We're so pleased you found our team helpful and knowledgeable, making your purchase decision easy. Thank you for your kind words!
Team Bensons
Great service
Great service. All staff are friendly and respectful. Special thanks to St Helens store manager Andy for being so helpful and supportive throughout the process.
19 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - St Helens319
We're so pleased you received great service and found our team friendly and respectful. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - St Helens319
We're glad you received fast, friendly, efficient service. We appreciate your feedback!
Team Bensons
Staff Exceptional
Shop staff excellent
Delivery staff - kept us informed of delivery time. Friendly, helpful and respectful
23 maj 2026
Svar från Bensons For Beds - St Helens319
We're so glad to hear our shop and delivery teams provided excellent service. We appreciate your kind words!
Team Bensons
not the bed we asked for
not the bed we asked for but due to doing a telephone order it’s got lost in communication!! it’s a nice bed but not what i thought we were getting but it’s the bed on the order invoice
the delivery and assembly was amazing and the guys were very nice and fast and tidy!
18 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - St Helens319
We appreciate your feedback and are glad to hear the delivery and assembly team provided excellent service. We're sorry the bed wasn't what you expected and acknowledge the communication issue. We're reviewing our telephone order process.
Team Bensons
Svar från Bensons For Beds - St Helens319
We're so pleased you're happy with your purchase and our service! Thank you for your kind words.
Team Bensons
10/10
Andy(manager) was very knowledgeable and patient and by listening to my specific requests was able to guide me to the correct purchase. Ordering and delivery were without any issues and Ryan and Kelvin(delivery) put the items where they were asked to
15 maj 2026
Svar från Bensons For Beds - St Helens319
We're so pleased to hear our team provided such knowledgeable and patient assistance, guiding you to the perfect purchase. It's great that ordering and delivery were seamless!
Team Bensons
Helpful staff not pushy and offered…
Helpful staff not pushy and offered various options along with considering our price range and if we didn’t buy with them what to look for overall
3 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - St Helens319
We're so glad our staff was helpful and provided options within your price range, even offering advice if you chose not to buy from us. Thanks for the review!
Team Bensons
From the advice and help in the shop to…
From the advice and help in the shop to the delivery of the mattress we bought everything was first class.I can’t speak to highly of the sales person at the St Helens branch or the 2 men who made the delivery.
19 april 2026
Svar från Bensons For Beds - St Helens319
We appreciate your feedback! It's great to know that you received first-class service from our shop and delivery team. We're delighted that everything went smoothly for you.
Team Bensons
Really helpful lady!!
6 maj 2026
Svar från Bensons For Beds - St Helens319
We appreciate your positive feedback!
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