Easy ordering - advice from sales person was helpful . Bought mattress that would be suitable for both of us. Advised when mattress would be delivered and delivery was perfect. Advised of date and... Se mer
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Plats
Byt platsUnit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The manager was polite and helpful. He explained options available to us and useful information to help us make a choice.
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Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... Se mer
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Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledge... Se mer
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Företagsinformation
Om Bensons For Beds - Speke
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Storbritannien
4,9
Utmärkt
197 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful staff delivered correct time…
Helpful staff delivered correct time Delivery guys were pleasant polite and did a good job
Good service all round
28 april 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Speke
Thank you for your kind words and positive review! We strive to provide top-notch service and appreciate you taking the time to recognise our helpful staff and efficient delivery team. We look forward to seeing you again in the future.
Sleep well,
Team Bensons💜
Efficient and friendly service
Friendly , efficient staff ( especially Dan at Speke branch) who were very knowledgeable and helpful. Explained the various options we could choose from when ordering our bed !
1 maj 2025
Svar från Bensons For Beds - Speke
Thank you for your kind review! We are thrilled to hear that our staff at the Speke branch, especially Dan, provided friendly and efficient service while helping you choose the perfect bed option. We appreciate your business and look forward to seeing you in the future.
Sleep well, Team Bensons💜
Dan was really helpful and showed all…
Dan was really helpful and showed all us the options for a new mattress.
He was very patient while we tried them out and asked all sorts of questions.
Would use again.
29 april 2025
Svar från Bensons For Beds - Speke
Thank you for choosing us for your mattress needs! We're glad to hear that Dan provided excellent service and that you had a positive experience. We are committed to providing exceptional customer service and we would love the opportunity to help you again in the future. Thanks for the review!
Sleep well, Team Bensons💜
Very pleasant informative and…
Very pleasant informative and efficient. We were not rushed and had time to consider all the options.
27 april 2025
Svar från Bensons For Beds - Speke
Thank you for your kind words John! We pride ourselves on providing a pleasant, informative, and efficient experience for our customers. It's great to hear that you felt well taken care of and had time to consider all your options.
Take care,
Team Bensons💜
We were looked after by Kelly
We were looked after by Kelly. She was very professional and polite and attentive. She explained all aspects of all the beds and was very attentive.
24 april 2025
Svar från Bensons For Beds - Speke
Thank you for your kind words! We are so happy to hear that Kelly provided you with exceptional service and made sure you had all the information you needed. We appreciate your feedback and hope to see you again soon. Sleep well, Team Bensons💜
Brilliant customer service at Speke (Liverpool)
Went into Speke (Liverpool) store to try out some mattresses after initially choosing one online. The service from Tracy was absolutely brilliant. Very professional, personable and so helpful. Feel like I came away very confident about a well informed choice of super king size bed and mattress. Thank you.
22 april 2025
Svar från Bensons For Beds - Speke
Thank you for your amazing review! We're so glad Tracy provided you with top-notch service at our Speke location. We pride ourselves in helping our customers make well-informed choices for their bedding needs. Enjoy your new super king size bed and mattress! - Team Bensons 💜
Experienced staff
Experienced staff , really helpful full of knowledge, which really helped us pick a mattress .
19 april 2025
Svar från Bensons For Beds - Speke
Thank you for your review! Our team takes pride in providing expert knowledge and assisting you in finding the perfect mattress. We appreciate your support and look forward to serving you again in the future. Sleep well, Team Bensons💜
Svar från Bensons For Beds - Speke
Thank you for your kind words! We strive to offer the best service and prices for our customers. We appreciate your support and hope to see you again soon. 🙂 #happycustomer #greatprices #friendlyservice
Kelly was very helpful and thorough in…
Kelly was very helpful and thorough in helping me choose the right mattress for me. I can’t wait for it to arrive!
10 april 2025
Svar från Bensons For Beds - Speke
Thank you for your kind words, we're thrilled to hear that Kelly was able to assist you in finding the perfect mattress. We can't wait for you to experience a great night's sleep with your new purchase!
Good choice, helpful staff.
Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options ended up with a mattress type I hadn't originally intended but I'm sure is better choice. Looking forward to new beds arrival!
15 april 2025
Svar från Bensons For Beds - Speke
Thank you for your positive feedback! It makes us happy to know that our salesman Dan was able to assist you in finding the perfect mattress for your needs. We strive to provide excellent customer service and we are thrilled that you are satisfied with your purchase. We can't wait for your new bed to arrive!
No pressure sales
Made to feel very comfortable, no pressure to but, just good common sense from friendly female staff member
8 april 2025
Svar från Bensons For Beds - Speke
Thank you for your kind words! We strive to create a welcoming environment and are so happy that our staff made you feel comfortable. We believe in not pressuring our customers and simply sharing our common sense advice. We hope to see you again soon!
Excellent customer service
The in store help, And customer service, provided by Dan, at the Speke, Liverpool store, was excellent. It wasn’t too intrusive, and really helped me to test and try out and choose the correct mattress for me. Would definitely recommend. Thank you.
26 mars 2025
Svar från Bensons For Beds - Speke
Thank you for the glowing review! We are thrilled to hear that Dan provided exceptional in-store help and customer service. We are dedicated to helping you find the perfect mattress and we appreciate the recommendation. Thank you for choosing us!
Svar från Bensons For Beds - Speke
Thank you for sharing your experience! We take pride in our no-pressure approach and appreciate your positive feedback. Our team aims to always explain all options to our customers. We hope to see you again soon!
The sales guy was courteous
The sales guy was courteous, knowledgeable and helpful, we couldn't have been happier withvtheir service
2 april 2025
Svar från Bensons For Beds - Speke
We're happy to hear that the sales person was courteous, knowledgeable, and helpful. We appreciate your feedback and are glad you were happy with their service! Thank you, Megan at Customer Care
Very professional team no hard sell
Very professional team no hard sell, gave me plenty of time to make my choice.
29 mars 2025
Svar från Bensons For Beds - Speke
We appreciate you taking the time to share your feedback. We're happy to hear that you felt comfortable and unpressured during your decision-making process. Thank you, Megan at Customer Care
The salesman name Daniel from the Speke…
The salesman name Daniel from the Speke branch was very helpful and friendly. He make us feel welcome when we walk in. No pressure, as he give us lots of room to walk around and assure us that he will be there to assist us whenever we need. He is brilliant 🤩
23 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Speke
We're happy to hear that you had a positive experience at the Speke branch! It's great to know that our team made you feel welcome and provided helpful assistance without pressure. Thank you for your feedback, Megan at Customer Care
Staff knowledgeable about the beds they sell
Purchased a bed in 2013 from Bensons. Very pleased with it so went again recently to purchase a new one.
The 3 staff involved in my purchase were very helpful and knowledgeable about the beds they sell. Decided and went back 2 days later to complete the purchase.
Look forward to delivery. So far so good!
14 mars 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you were very pleased with your previous bed purchase and decided to return to us! It's great to know that our team was helpful and knowledgeable. We hope you love your new order, Megan at Customer Care
5* and above service!
Both Chris and his female colleague (apologies we didn't get her name) were fantastic. Very approachable and obviously experts within their field as they provided brilliant advice on the most appropriate bed and mattress.
14 mars 2025
Svar från Bensons For Beds - Speke
We appreciate your fantastic feedback! We're happy to hear that our colleagues were approachable and provided brilliant advice to help you find the most appropriate bed and mattress. Take care, Megan at Customer Care
Very helpful
Very helpful , lovely guy helped us decide what mattress was best for us. He gave us our space to look around and try out different mattresses , he helped us get the best deal and talked us through our payment options. Another lady there was very polite and helpful also .
5 mars 2025
Svar från Bensons For Beds - Speke
We're delighted to hear that you found our team members helpful in choosing the best mattress for your needs. We appreciate your feedback regarding the assistance you received with payment options. Take care, Megan at Customer Care
Very much at ease with the sale talked…
Very much at ease with the sale talked me through all the offers what was good for me can’t fault anything
14 mars 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you felt at ease with the sale and that our team member thoroughly explained the offers. We appreciate your positive feedback, Megan at Customer Care
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