We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Se mer
Företaget har svarat
Plats
Byt platsUnit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in so... Se mer
Företaget har svarat
At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.
Företaget har svarat
Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Speke
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Storbritannien
4,9
Utmärkt
189 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The firm mattress we really wanted.
We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper firm! Very happy with the purchase, base and mattress and the overall experience.
3 augusti 2026
Svar från Bensons For Beds - Speke
Thank you for your glowing review! We strive to provide our customers with the best quality products, and we are thrilled that our firm mattress exceeded your expectations. We appreciate your business and hope you continue to have a great overall experience with us. Sweet dreams! 😊 #firmmattress #happycustomer
Excellent service at store
Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress
26 juli 2026
Svar från Bensons For Beds - Speke
We're so pleased to hear about the excellent service you received in-store! It's wonderful that our manager was knowledgeable and provided helpful advice. We're also delighted that your delivery was timely and handled by courteous staff, and that you're enjoying your new mattress.
Team Bensons
Customer Service
At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.
26 juli 2026
Svar från Bensons For Beds - Speke
We're absolutely delighted to hear about your fantastic experience at our Speke, Liverpool branch! It's wonderful that our team member provided thorough knowledge, answered all your questions, and was extremely helpful and patient, making your experience a good one.
Team Bensons
Everything perfect from entering the…
Everything perfect from entering the shop to the bed being delivered and set up
25 juli 2026
Svar från Bensons For Beds - Speke
Thank you for your fantastic review! We're delighted to hear that everything was perfect from the moment you entered the store right through to the delivery and setup of your new bed.
Thank you for choosing Bensons for Beds. We hope you enjoy many comfortable and restful nights in your new bed! 😊
No pressure selling.
The salesman, Phil, was very helpful and we were able to choose a suitable mattress without feeling under any pressure to buy.
17 juli 2026
Svar från Bensons For Beds - Speke
We're so pleased to hear that our salesperson was very helpful and that you were able to choose a suitable mattress without feeling under any pressure to buy.
Thank you for your positive review - Lauryn at Customer Care 💜
Svar från Bensons For Beds - Speke
We're so pleased to hear that your experience, from in-store to delivery, was stress-free and really good. Thank you for sharing your positive feedback!
Small double ottoman
I went to Bensons just to have a look at small ottoman double beds as i needed one but was just looking. The assistant was so informative (not at all pushy). I went for a coffee to have a think about it. I came back & bought the bed headboard mattress, delivery, they're taking my old bed AND mattress (with a fee) they will put up my bed & I got a discount. I am a very happy Bensons customer. Especially the fact I live in Manchester & we were in Speke Liverpool where we bought the bed. It was a very great experience. I would recommend to everyone.
4 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Speke
We're absolutely thrilled to hear about your wonderful experience! It's fantastic that our team member was so informative and helpful without being pushy, making your decision an easy one. We're delighted you're a very happy customer and appreciate your recommendation.
Svar från Bensons For Beds - Speke
We appreciate you sharing your experience with our products. We are always striving to improve.
Team Bensons
Really helpful gentleman in store
Really helpful gentleman in store. Also the delivery drivers were brilliant
2 juli 2026
Svar från Bensons For Beds - Speke
We're so pleased our team in-store was helpful and our delivery drivers were brilliant. Thank you for your kind feedback!
Team Bensons
Svar från Bensons For Beds - Speke
Thank you for your kind words!
Team Bensons
Excellent …………..
26 juni 2026
Svar från Bensons For Beds - Speke
Thank you for your feedback!
Team Bensons
Svar från Bensons For Beds - Speke
We're glad you find it comfortable! We appreciate your feedback on the height.
Team Bensons
Excellent service from Kelly at Speke…
Excellent service from Kelly, thank you! Very helpful in the purchase of a mattress.
18 juni 2026
Svar från Bensons For Beds - Speke
We're so pleased our team was helpful with your mattress purchase! Thank you for your kind feedback.
Team Bensons
From 1st visit to order to delivery…
From 1st visit to order to delivery excellence service. Very helpful customer service at Speke.
Email sent to give delivery 2hr time slot. On day of delivery received a phone call to say they'd be about 1/2hr and they were. Assembled the bed in no time. Took all the rubbish away.
I bought a Tempur bed and it's so comfortable, moulds to the body.
18 juni 2026
Svar från Bensons For Beds - Speke
We're so pleased to hear about your excellent experience from your first visit to delivery! It's wonderful that our team provided helpful service and that your new bed is so comfortable. Thank you for sharing your positive feedback!
Team Bensons
Would use Bensons again
Excellent customer service in store from Dan who helped me choose the right mattress within my budget range.
Delivery was on time with prior notice given and carried out efficiently.
9 juni 2026
Svar från Bensons For Beds - Speke
We're so pleased our team provided excellent service, helping you choose the right mattress within your budget. We appreciate your kind words about our efficient delivery!
Team Bensons
Excellent, personal service
I had been to several bed stores and found that the store manager in Bensons was extremely helpful. The service felt personal, in that he took into account what i was looking for, without my feeling pressured to buy. Overall excellent shopping experience
13 juni 2026
Svar från Bensons For Beds - Speke
We're so pleased our team manager was extremely helpful, providing personal service and considering your needs without pressure. Thank you for your feedback!
Team Bensons
Smooth purchase, delivery & build 10/10
The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in some tight spaces I had limited measurements for, Kelly reassured me if I needed to change anything, I could. It made planning much more smooth with multiple delivery dates to juggle. Really appreciate all the efforts the team went to with my order. Then there's the delivery duo Ryan and Kelvin, such respectful friendly men. They went above and beyond in the delivery and build. Thank you. Would highly recommend.
15 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Speke
We're so pleased to hear about your excellent experience with our team. It's wonderful that our colleagues provided thorough assistance without pressure, especially with your specific requirements. We appreciate your kind words for the delivery team and their efforts. Thank you for your high recommendation!
Team Bensons
Svar från Bensons For Beds - Speke
We're glad our team was friendly and helpful. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Speke
We are delighted our team was helpful and knowledgeable. We appreciate your kind words!
Team Bensons
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.