Easy ordering - advice from sales person was helpful . Bought mattress that would be suitable for both of us. Advised when mattress would be delivered and delivery was perfect. Advised of date and... Se mer
Företaget har svarat
Plats
Byt platsUnit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The manager was polite and helpful. He explained options available to us and useful information to help us make a choice.
Företaget har svarat
Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... Se mer
Företaget har svarat
Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledge... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Speke
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Storbritannien
4,9
Utmärkt
197 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
ked…
From the moment we walked in we looked around before sales lady come to enquire if we needed help with being made to feel pressured. Also every question ( and there was plenty) was answered in an honest and friendly way whilst fully understanding this was an expensive purchase and we needed to feel really reassured which we were. The lady in question was called Tracey and she was a credit to the store while Dan another sales rep was also happy to help. A very happy experience.
28 juli 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Speke
Thank you for your kind words! We're thrilled to hear that Tracey and Dan provided you with a pressure-free and informative shopping experience. Our team takes pride in making sure our customers feel confident and reassured in their purchases. Thank you for choosing our store, Megan at Customer Care
Svar från Bensons For Beds - Speke
Thank you for the great review! We strive to make every experience with us smooth and hassle-free. Our staff takes pride in their knowledge and are always happy to assist. See you again soon, Megan at Customer Care
Fantastic sales person
23 juli 2025
Svar från Bensons For Beds - Speke
Thank you for your kind words! It's our pleasure to have fantastic salespeople who are dedicated and passionate about providing exceptional service to our customers. We appreciate your support! Megan at Customer Care😊
Svar från Bensons For Beds - Speke
Thank you for your positive feedback! We are so glad to hear that our delivery team was helpful and friendly during your experience with us. We strive to provide exceptional customer service every step of the way, Megan at Customer Care
Informative
It's make my choice easy as the sales person was very helpful and informative.
15 juli 2025
Svar från Bensons For Beds - Speke
We are thrilled to hear that our salesperson was able to assist you and make your decision easier. Thank you for choosing us, Megan at Customer Care
The staff were excellent and gave us…
The staff were excellent and gave us time to look and discuss our purchase they were there to give us any advice we needed
13 juli 2025
Svar från Bensons For Beds - Speke
Thank you for your positive review! We're so glad our staff provided excellent service and assisted with your purchase. We're always here to offer advice and help in any way we can. We hope to see you again soon, Megan at Customer Care
Good bed
Dan looked after us really well and made the buying process so easy. Really happy with the options and price.
11 juli 2025
Svar från Bensons For Beds - Speke
Thank you for the kind words! We strive to make the buying process smooth and offer competitive prices. We are thrilled that Dan provided excellent service. Enjoy your new purchase, Megan at Customer Care
The employee that i dealt with was…
The employee that i dealt with was polite, knowlegeable, and extremely helpful, and the mattress i purchased is high quality and very comfortable
17 juni 2025
Svar från Bensons For Beds - Speke
Thank you so much for sharing your experience! Our team takes pride in providing top-notch service and we're thrilled to hear you love your new mattress. Enjoy your restful nights ahead, Megan at Customer Care
Whilst only showing two versions of…
Whilst only showing two versions of mattresses they were knowledgable and very accommodating.
6 juli 2025
Svar från Bensons For Beds - Speke
Thank you for your kind review! We're happy to hear that our knowledge and accommodation made for a great experience. We're always here to help you find the perfect mattress! Megan at Customer Care🛏😃
Daniel was very informative and helpful…
Daniel was very informative and helpful about my requirements for the Ottoman bed frame.
Also I went back next day to purchase the mattress and Dan was equally helpful.
2 juli 2025
Svar från Bensons For Beds - Speke
Thank you for the amazing review! We're so glad Daniel was able to assist you with your Ottoman bed frame and mattress needs. It's always our goal to provide informative and helpful service to our valued customers. We appreciate your business and hope to see you again, Megan at Customer Care
Very good service at the shop.
28 juni 2025
Svar från Bensons For Beds - Speke
Thank you for your kind feedback! We are thrilled to hear that you had a positive experience at our shop. We strive to provide excellent service to all our customers. We hope to see you again soon! Take care, Megan at Customer Care
Great customer service
From deciding what I wanted and getting great help and advice from Kelly in the Liverpool Speke store, It was great. The delivery time was about a week and the day of the delivery I was kept up to date with emails, texts and a call . Fantastic service from start to finish. I would definitely recommend Bensons for Beds
25 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Speke
We're happy to hear about the fantastic service you received, from the helpful advice to the delivery updates. It's great to know that you had a positive experience and would recommend us. Thanks for your review Jayne. Megan at Customer Care
Excellent customer service from Kelly
Excellent customer service from Kelly, Liverpool Speke store
17 juni 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback. Take care, Megan at Customer Care
Bensons Mersey Retail Park Speke
Member of staff Dan at the Speke store was very helpful and knowledgeable explaining everything. He explained in detail about the bed types available, the mattresses, the finance options, recycling the old bed and the delivery. A great customer journey. We were returning customers and have found Bensons on both occasions to be competitive on their price aswell as providing an informed experience.
3 juni 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you found our team member helpful and knowledgeable. It's great to know that you had a great customer journey and found our prices competitive. Thank you for being a returning customer and for your positive feedback. Take care, Megan at Customer Care
Very happy - no hassle, great service
Really helpful staff in your Speke store, found a great mattress in our price range. Delivery was as booked on time and delivery people were so polite and respectful in my home, no issue with delivery at all, would use again.
21 maj 2025
Svar från Bensons For Beds - Speke
We appreciate your positive feedback regarding our Speke store Ashley! We're happy to hear that our staff were helpful in finding a mattress that fit your budget. It's great to know the delivery went smoothly and our team was respectful. Thank you, Megan at Customer Care
Excellent service from Tracy at Speke
Excellent service from Tracy at Speke. Good advice, very helpful made the process smooth and seamless.
19 maj 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you received excellent service. It's great to know the advice was helpful and the process was smooth. Thank you for your feedback! Take care, Megan at Customer care
Highly recommend Speke Bensons for your next purchase!
We had a fantastic experience at the Bensons For Beds Speke store - the staff on-site were so lovely and knowledgable. We felt like we could really explore at our own leisure and we were able to take advantage of a great deal in store. Delivery was really easy to organise and we appreciate the guidance the team gave - we're excited to receive our products and we'll definitely be purchasing from Bensons again in the future!
28 april 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you had a fantastic experience at our Speke store. It's great that our team was so helpful and knowledgeable, and that you could explore at your own pace. We appreciate your comments about the easy delivery and guidance. We look forward to your future purchases! Take care, Megan at Customer Care
Bensons at Speke
Your sales representative Tracy was helpful and knowledgeable about your products and offers. That assisted us greatly and ultimately convinced us to buy two beds
20 maj 2025
Svar från Bensons For Beds - Speke
We appreciate you sharing your experience! We're happy to hear that our sales representative's knowledge and assistance led to your purchase of two beds. Thanks for your support, Megan at Customer Care
Svar från Bensons For Beds - Speke
Thank you for your kind words! We are thrilled to hear that you had a positive experience and received excellent customer service from our team. We pride ourselves on providing top-notch service to all of our customers. We hope to see you again soon!
Svar från Bensons For Beds - Speke
Thank you for your kind words! Our team takes pride in providing helpful service to our customers. We look forward to seeing you again soon. #CustomerSatisfaction #HelpfulStaff
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.