The girls in the store were very helpful and friendly and not pushy. Delivery guys were nice. The tracking map didn’t update but I got a call 30ish mins before delivery and it was delivered with... Se mer
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Plats
Byt platsUnit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We went into the Preston showroom and were helped with the choice of bed and mattress we needed and suited the way we slept. We had it delivered and it was put up by the delivery team and our old matt... Se mer
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Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Se mer
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The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... Se mer
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Företagsinformation
Om Bensons For Beds - Preston314
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Storbritannien
- 1772768565
4,7
Utmärkt
312 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely fantastic
Absolutely amazing from start to finish. Never had to chase as emails came through to keep me informed of progress. Bed was delivered on time by two lovely men. Really happy and would not hesitate to use Benson's again.
5 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Preston314
We're so pleased to hear about your amazing experience from start to finish! It's wonderful that our communication kept you informed and that your delivery was smooth. Thank you for your kind words.
Team Bensons
A great product at great value
A great product at great value , store allowed us plenty of time and space to make our choice , delivered as agreed by two great chaps who took care when transferring the Bed sections upstairs. 1st time customer but would return when required. ♤ ♤ ♤ ♤ ♤
25 maj 2026
Svar från Bensons For Beds - Preston314
We're so pleased you found a great product at great value and appreciated the time and space to choose! It's wonderful our delivery team provided careful service. We look forward to welcoming you back!
Team Bensons
Svar från Bensons For Beds - Preston314
We're delighted our showroom team member was knowledgeable and helpful. Thank you!
Team Bensons - Jess
Svar från Bensons For Beds - Preston314
Sounds like a perfect match all round! 😊 The right bed, the right price, and a great team from showroom to delivery—thanks so much for sharing your experience! 🛏️⭐
Svar från Bensons For Beds - Preston314
We're pleased you found our in-store service helpful and our team knowledgeable about the product. Thank you for your positive feedback!
Team Bensons
Good customer service from in the store…
Good customer service from in the store to delivery
14 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Preston314
Thank you for your feedback! We’re really pleased to hear you received good customer service from your visit in store right through to delivery.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivered on time
Delivered on time, friendly, polite staff, set up bed and cleared all packaging
11 april 2026
Svar från Bensons For Beds - Preston314
We're so pleased the delivery was on time, and our staff were friendly and polite, setting up the bed and clearing all packaging. Thank you!
Team Bensons
Great service from knowledgeable staff.
13 april 2026
Svar från Bensons For Beds - Preston314
We appreciate you taking the time to share your experience! We are so pleased to hear you received great service from our knowledgeable staff.
Team Bensons
Very helpful no pressure
9 april 2026
Svar från Bensons For Beds - Preston314
Mr William Noon,
We appreciate your feedback and are so glad to hear that you found our team very helpful and felt no pressure during your visit!
Team Bensons - Jessica
Purchasing and delivery
When my bed was delivered the guys were professional and polite and on time. The company were fantastic regarding my purchase and let me know what was happening on every step for me bed. The fitters asked me questions regarding which way I wanted the bed lifting from and sorted the tele out for me and showed me how it works and which control did what. 100% I would buy from bensons for beds again.
3 april 2026
Svar från Bensons For Beds - Preston314
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear the delivery team were professional, polite, and on time, and that you felt well informed at every step of your purchase. It’s great to know the fitters took the time to explain everything and made sure you were completely happy. Your recommendation means a lot to us—thank you for choosing us,
Megan | Customer Care Specialist🌟
No pressure sales and the staff were…
No pressure sales and the staff were friendly and helpful. Great service and I will be buying another from them. Thanks Bensons Preston.
30 mars 2026
Svar från Bensons For Beds - Preston314
Thank you! 😊 We’re so glad you enjoyed a no‑pressure experience with friendly, helpful staff. That’s exactly what we aim for at Bensons Preston. We really appreciate your support and look forward to helping you again soon,
Megan | Customer Care Specialist✨
We would definitely recommend Bensons…
We would definitely recommend Bensons for beds. From our experience in the store with the knowledgeable assistant to the efficiency of the delivery process everything was faultless.
26 mars 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Preston314
Thank you so much for the wonderful feedback! 😊 We’re delighted to hear our team in‑store and our delivery crew made everything seamless for you. It’s great to know your experience from start to finish was faultless — we truly appreciate the recommendation,
Megan | Customer Care Specialist⭐
Totally positive experience
Helpful assistant in shop, didn't have to wait long for delivery, delivery men very helpful and friendly.
20 mars 2026
Svar från Bensons For Beds - Preston314
Thank you so much Lesley! Delighted to hear our in‑store team and delivery crew made everything smooth and easy for you. We really appreciate your kind words and hope to see you again soon!
Take care.
Megan at Customer Care💜
I got a finance deal and was told if I…
I got a finance deal and was told if I wasn’t happy I could change my mattress to a different one.. however I wasn’t told that the payments wouldn’t change so the original payment plan was for a Matress worth £2000 and my preferred one that I swapped it for was £1100. But I am still paying the original payment plan. They don’t tell you that before you sign the agreement.
22 februari 2026
Svar från Bensons For Beds - Preston314
Thank you for sharing this — and I’m really sorry for the frustration. We appreciate your feedback and will certainly take this onboard internally regarding our comfort guarantee process.
Thank you,
Megan at Customer Care
Excellent service
Excellent service, communication second to none, would recommend very highly
9 mars 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Preston314
Keith,
We are happy to hear that you had such a positive experience with our excellent service and communication. Thank you for your high recommendation!
Thank you for your positive review - Lauryn at Customer Care.
Good advice in shop for the right…
Good advice in shop for the right mattress wirh several options for different budgets. No pressure to buy.
Easy delivery with good communication.
19 januari 2026
Svar från Bensons For Beds - Preston314
Karen Wing,
We're happy to hear that you received good advice in our shop and had an easy delivery with good communication. We appreciate your positive feedback!
Team Bensons
Great service
Young woman in the shop was very knowledgeable, didn't push to hard & let me make my own decision after showing me my options.
I would recommend bensons
27 februari 2026
Svar från Bensons For Beds - Preston314
Miss Slack,
We're happy to hear that the team member was knowledgeable and helpful, allowing you to explore your options and make your own decision. Thank you for recommending us!
Team Bensons
Great service
Great service, quality product and polite professional delivery team who completed the delivery assembly and removal of our old bed and packaging. Fully recommend Bensons for Beds.
2 mars 2026
Svar från Bensons For Beds - Preston314
Stephen,
We're happy to hear about your great service, quality product, and the polite delivery team who assembled and removed your old bed and packaging. We appreciate your recommendation!
Team Bensons
Svar från Bensons For Beds - Preston314
Really appreciate this review Mr Barrow! Friendly staff and great service is exactly what we aim for! Thanks again for your support—it means a lot! Megan at Customer Care⭐
Plenty of choices with knowledgeable staff
Knowledgeable and patient staff who helped us through our options, which were plentiful.
Good delivery options.
31 januari 2026
Svar från Bensons For Beds - Preston314
We appreciate you taking the time to leave us a review! We're happy to hear that our staff was knowledgeable and patient in helping you explore our plentiful options and that you found our delivery options good. Thank you for your positive review – Lauryn at Customer Care 💜
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