A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... Se mer
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Det här tycker kunderna
The store assistant, TOM (At the Saint Andrews Quay, Hull store) , was pleasant, polite, courteous, efficient - and not pushy which was good, as overwhelming sales people drive us away ! We cho... Se mer
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We met with Steve at the Hull St. Andrews Quay branch, as we were looking to replace our mattress. As we had previously purchased from the Hull branch of Bensons for Beds, it was an easy choice to ret... Se mer
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Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... Se mer
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Företagsinformation
Om Bensons For Beds - Hull678
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, Storbritannien
- 1482219147
4,9
Utmärkt
617 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery crew and store manager…
The delivery crew and store manager were ,brilliant ,nothing was to much trouble ,would definitely go back
17 augusti 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear that our delivery crew and store manager were brilliant and that nothing was too much trouble. It's wonderful to know you'd definitely return!
Team Bensons
Fantastic service and prices
15 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hull678
We are so pleased to hear that you experienced fantastic service and found our prices to be excellent. Thank you for sharing your positive feedback with us!
Team Bensons
Great service from start to finish
Great service right from the helpful but not pushy staff in the store to the kind delivery men who did everything.
Our old mattress was taken awayand the new one put in place.
No problems
13 augusti 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear you received great service from our helpful in-store staff and kind delivery team. It's wonderful that everything went smoothly with your new mattress.
Team Bensons
Went in to buy a new wardrobe and…
Went in to buy a new wardrobe and bedside tables. Mike that served us was very helpful and very friendly. Fantastic value for money and only 6 week delivery, compared to other shops that were 12weeks. 100% recommend.
9 augusti 2026
Svar från Bensons For Beds - Hull678
Thank you Miss Hawkins for your feedback. We are happy that we could help you find the furniture to best suit your bedroom. Team Bensons.
Excellent service
4 augusti 2026
Svar från Bensons For Beds - Hull678
Thank you for your lovely feedback! We are happy to hear you are happy with Bensons!
Team Bensons.
Amazing quality even after few years we…
Amazing quality even after few years we don’t see any difference. Customer service really care about customer. Definitely one day coming back for new one.
8 juni 2026
Svar från Bensons For Beds - Hull678
Thank you Marek for your kind review. We hope to see you again in the future.
Great Service
Friendly and efficient in the showroom, easy delivery and quickly put up, plus great price for what is a really comfortable bed.
Thanks very much, Bensons! Can't fault you at all!
3 augusti 2026
Svar från Bensons For Beds - Hull678
Thank you for your fantastic review! We're delighted to hear that you found our showroom team friendly and efficient, and that your delivery was easy and quick. We're especially pleased that you're enjoying your comfortable new bed at a great price!
Team Bensons
Great service from Bensons for beds
Really helpful staff kept us informed throughout the whole process
3 augusti 2026
Svar från Bensons For Beds - Hull678
Thank you for your wonderful review! We're delighted to hear that our staff were so helpful and kept you informed throughout the entire process. We truly appreciate your feedback.
Team Bensons
We visited st Andrews quay hull store…
We visited st Andrews quay hull store as this being the nearest store to us from Bridlington, it was the worse experience we have ever received, the lady Betty was a hard, cold unfriendly person, who wouldn't leave our side even after asking more than 3 times to please walk away and just leave us be, she was arrogant and very annoying, we chose a bed that only Bensons do the igel . Before going in here we visited dreams , that was a totally different experience, the lady there was exceptional friendly, so helpful and you felt really relaxed, unfortunately they didn't sell this bed, if they did and it was more expensive we would have gone to them, we should have left Bensons feeling happy with our purchase instead I was left feeling angry and upset that I bought that bed from such an arrogant person.
2 augusti 2026
Svar från Bensons For Beds - Hull678
We are very sorry to learn about your experience at our St Andrews Quay, Hull store. Purchasing a new bed should be an enjoyable and relaxed experience, so it is disappointing to hear that you left feeling angry and upset following your visit. We have contacted you today to discuss this further.
Please accept our sincere apologies for the inconvenience and disappointment caused,
Bensons for Beds
Lovely friendly staff
Lovely friendly staff. Helpful but not pushy. Lots of information . A really good selection in the store .
23 juli 2026
Svar från Bensons For Beds - Hull678
Thank you for your lovely feedback! We're delighted to hear that you found our team friendly, helpful, and informative without ever feeling pushy. It's great to know you appreciated the wide selection available in store and had a positive shopping experience. We really appreciate your kind words and look forward to welcoming you back again soon! 😊
Every thing from when we first went in…
Every thing from when we first went in to the store to having the bed delivered was great 😊. We didn’t feel pressured by the staff but they were there when we needed them.
The staff were not pushy and knowledgeable when asked .
The delivery guys were absolutely fantastic and so so helpful
26 juli 2026
Svar från Bensons For Beds - Hull678
Thank you for your wonderful review! We're delighted to hear that you had a great experience from your first visit to the store right through to the delivery of your bed.
Thank you for choosing us. We truly appreciate your feedback and hope you enjoy many comfortable and restful nights in your new bed! 😊
Svar från Bensons For Beds - Hull678
We are delighted to hear that our team member provided you with such helpful service. We truly appreciate your kind words and feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
From walking in Steve was really…
From walking in Steve was really helpful not pushy asking if we needed any help we said yes and he went out of his way to explain everything to us really good experience another staff came across to talk to us as I had my little dogs with everyone very cheerful 😊
19 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hull678
We're so pleased to hear you had such a good experience with us! It's wonderful that our team was helpful and explained everything, and that everyone was cheerful.
Thank you for your positive review - Lauryn at Customer Care
Excellent service from Reece and Colin…
Excellent service from Reece and Colin shoes off at the door very polite.
20 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased you received excellent service and found our team polite and respectful. Thank you for taking the time to share your kind feedback!
Team Bensons
Great service from start to finish
Great service from start to finish. We love our new bed!
17 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hull678
We're so pleased to hear you received great service throughout your experience and are loving your new bed! Thank you for sharing your positive feedback.
Team Bensons
Brilliant company
Brilliant company. the delivery guys where very good. The young man who put my bed together was very professional and courteous. Will definitely be usisng tham again.
9 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our delivery team and the young man who assembled your bed were professional and courteous. We look forward to helping you again!
A great experience from buying to the finished item!When we bought the bed everything was…
When we bought the bed everything was explained about the progress and delivery of the item. The delivery men were friendly, polite, chatty and helpful putting the bed and mattress in the correct room. Putting it together was easy by following the instructions. The only difficult bit was trying to get all of the components out of the blister pack!
8 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear that everything was clearly explained and that our delivery team was friendly and helpful. It's wonderful that assembling the bed was easy for you!
Disappointed
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not removed fro new matress. We are both elderly and infirm so not happy.
10 juli 2026
Svar från Bensons For Beds - Hull678
We are truly sorry to hear about the issues you encountered with your delivery and mattress removal. We understand your frustration, especially given your circumstances. We are reviewing our procedures to ensure this does not happen again.
From start to finish a great…
From start to finish a great experience. Tom in the Hull branch listened carefully to what we wanted gave us great unhurried advice. We did not feel pressured and came away feeling valued. We came away confident in the choice of bed and mattress we chose, and would have no hesitation in recommending Bensons to any of our family or friends. Thanks Tom for all of your help.
10 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear you had such a great experience from start to finish! It's wonderful that our team provided unhurried advice and made you feel valued. We're glad you feel confident in your choice and appreciate your recommendation!
Gave really good information in the…
Gave really good information in the shop
Kept us updated. Delivered when they said they would. Very impressed.
6 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased you received good information in the shop and that we kept you updated. It's great to hear your delivery was on time. Thank you for your kind feedback!
Team Bensons
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