Every thing from when we first went in to the store to having the bed delivered was great 😊. We didn’t feel pressured by the staff but they were there when we needed them. The staff were not pushy... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From start to finish a great experience. Tom in the Hull branch listened carefully to what we wanted gave us great unhurried advice. We did not feel pressured and came away feeling valued. We came awa... Se mer
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When we bought the bed everything was explained about the progress and delivery of the item. The delivery men were friendly, polite, chatty and helpful putting the bed and mattress in the correct room... Se mer
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Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... Se mer
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Företagsinformation
Om Bensons For Beds - Hull678
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, Storbritannien
- 1482219147
4,9
Utmärkt
565 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely friendly staff
Lovely friendly staff. Helpful but not pushy. Lots of information . A really good selection in the store .
23 juli 2026
Svar från Bensons For Beds - Hull678
Thank you for your lovely feedback! We're delighted to hear that you found our team friendly, helpful, and informative without ever feeling pushy. It's great to know you appreciated the wide selection available in store and had a positive shopping experience. We really appreciate your kind words and look forward to welcoming you back again soon! 😊
Every thing from when we first went in…
Every thing from when we first went in to the store to having the bed delivered was great 😊. We didn’t feel pressured by the staff but they were there when we needed them.
The staff were not pushy and knowledgeable when asked .
The delivery guys were absolutely fantastic and so so helpful
26 juli 2026
Svar från Bensons For Beds - Hull678
Thank you for your wonderful review! We're delighted to hear that you had a great experience from your first visit to the store right through to the delivery of your bed.
Thank you for choosing us. We truly appreciate your feedback and hope you enjoy many comfortable and restful nights in your new bed! 😊
Svar från Bensons For Beds - Hull678
We are delighted to hear that our team member provided you with such helpful service. We truly appreciate your kind words and feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
From walking in Steve was really…
From walking in Steve was really helpful not pushy asking if we needed any help we said yes and he went out of his way to explain everything to us really good experience another staff came across to talk to us as I had my little dogs with everyone very cheerful 😊
19 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hull678
We're so pleased to hear you had such a good experience with us! It's wonderful that our team was helpful and explained everything, and that everyone was cheerful.
Thank you for your positive review - Lauryn at Customer Care
Excellent service from Reece and Colin…
Excellent service from Reece and Colin shoes off at the door very polite.
20 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased you received excellent service and found our team polite and respectful. Thank you for taking the time to share your kind feedback!
Team Bensons
Great service from start to finish
Great service from start to finish. We love our new bed!
17 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hull678
We're so pleased to hear you received great service throughout your experience and are loving your new bed! Thank you for sharing your positive feedback.
Team Bensons
Brilliant company
Brilliant company. the delivery guys where very good. The young man who put my bed together was very professional and courteous. Will definitely be usisng tham again.
9 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our delivery team and the young man who assembled your bed were professional and courteous. We look forward to helping you again!
A great experience from buying to the finished item!When we bought the bed everything was…
When we bought the bed everything was explained about the progress and delivery of the item. The delivery men were friendly, polite, chatty and helpful putting the bed and mattress in the correct room. Putting it together was easy by following the instructions. The only difficult bit was trying to get all of the components out of the blister pack!
8 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear that everything was clearly explained and that our delivery team was friendly and helpful. It's wonderful that assembling the bed was easy for you!
Disappointed
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not removed fro new matress. We are both elderly and infirm so not happy.
10 juli 2026
Svar från Bensons For Beds - Hull678
We are truly sorry to hear about the issues you encountered with your delivery and mattress removal. We understand your frustration, especially given your circumstances. We are reviewing our procedures to ensure this does not happen again.
From start to finish a great…
From start to finish a great experience. Tom in the Hull branch listened carefully to what we wanted gave us great unhurried advice. We did not feel pressured and came away feeling valued. We came away confident in the choice of bed and mattress we chose, and would have no hesitation in recommending Bensons to any of our family or friends. Thanks Tom for all of your help.
10 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear you had such a great experience from start to finish! It's wonderful that our team provided unhurried advice and made you feel valued. We're glad you feel confident in your choice and appreciate your recommendation!
Gave really good information in the…
Gave really good information in the shop
Kept us updated. Delivered when they said they would. Very impressed.
6 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased you received good information in the shop and that we kept you updated. It's great to hear your delivery was on time. Thank you for your kind feedback!
Team Bensons
Tom was spot on
Tom was spot on, super friendly, knowledgeable & a credit to Bensons for beds ⭐ ⭐⭐⭐⭐
7 juli 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear our team member was friendly, knowledgeable, and provided excellent service. Thank you for your wonderful feedback!
From the moment I entered the store to…
From the moment I entered the store to completing my order, the staff, especially Tom and Zain, were very patient helpful. Their knowledge of the goods they have and the options available to me helped a great deal. I had two visits to the store, Tom provided quotes and payment options and follow up calls as promised with no pressure at all. The customer experience was excellent and I’m now very excited to receive my new bed set very soon. Highly recommend Bensons for beds.
28 juni 2026
Svar från Bensons For Beds - Hull678
We're so pleased to hear about your excellent experience in our store! It's wonderful that our team provided such patient, helpful, and knowledgeable assistance, and that you felt no pressure. We hope you enjoy your new bed set!
Team Bensons
I got exactly what I wanted great…
I got exactly what I wanted great service very helpful staff and great after customer service
28 juni 2026
Svar från Bensons For Beds - Hull678
We're so pleased you received exactly what you wanted and experienced great service from our helpful staff. Thank you for your kind feedback!
Team Bensons
Good service definitely recomy
25 maj 2026
Svar från Bensons For Beds - Hull678
We appreciate your kind words. We are so pleased you had a positive experience with us.
Team Bensons
Staff where helpfull and knowledgeable…
Staff where helpfull and knowledgeable about the products. Gave me time and didn't try to force any particular product on me. Would recommend to others
22 juni 2026
Svar från Bensons For Beds - Hull678
We appreciate your feedback! It's wonderful to hear our team was helpful and knowledgeable, giving you time to choose without pressure. Thank you for recommending us!
Team Bensons
The products are excellent quality
The products are excellent quality. Delivery team very helpful.
19 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hull678
We're pleased you found our products excellent and our team helpful. Thank you!
Team Bensons
Friendly and courteous staff in store…
Friendly and courteous staff in store and delivery team, Reece and Andy P were fab. Have used Bensons before and definitely will again.
15 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hull678
We're so pleased our in-store and delivery teams were friendly and courteous. We truly appreciate your continued loyalty!
Team Bensons
Bed buying experience
We visited the Hull St Andrews Quay store and were helped by Natalie to choose our new bed. We didn’t go in to actually purchase a new bed on that day but Natalie was so helpful and went above and beyond to help us choose a new bed we ended up buying one there and then. Excellent customer service so far.
9 juni 2026
Svar från Bensons For Beds - Hull678
We're so glad to hear you had such a positive experience in our store! It's wonderful to know our team went above and beyond to help you find the perfect bed. Thank you for sharing your excellent feedback.
Team Bensons
Tom was very helpful.
2 juni 2026
Svar från Bensons For Beds - Hull678
We're happy to hear that our team was very helpful. We appreciate your kind words.
Team Bensons
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