The store staff were very helpful. The delivery team were late due to traffic issues but did an efficient job when they arrived. The new mattresses are wonderful - we both slept well. It was great... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great point of sale assistance. With so many bases, mattresses and headboards to chose from the guidance and advice from the member of staff was invaluable. When our delivery arrived the mattress was... Se mer
Företaget har svarat
We were impressed with Benson for Beds from the moment we walked into the shop. The store manager, Dave was so knowledgeable and helpful and we didn’t take long to find what we were looking for. The c... Se mer
Företaget har svarat
Purchase of 4ft bed and matress Personal service was very pleasant and extremely helpful. All my queries were answered.
Företagsinformation
Om Bensons For Beds - Chester
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Cheshire, Storbritannien
- 1244665818
4,8
Utmärkt
709 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super efficient
Super efficient, kept up to date with order and phone calls before delivery. Men were very respectful of my home, taking their shoes off before they came in.highly recommend bensons .
14 augusti 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear that our service was super efficient and that you were kept informed about your order and delivery. It's wonderful that our delivery team was respectful of your home. Thank you for your high recommendation!
Team Bensons
Great experience in store
Great experience in store. We visited with view to purchase, but we found a mattress and bed to suit our needs at our first visit. Rose was incredibly helpful, no pressure. After we were given advice on mattresses and tried a few out until we found the perfect one, we browsed the store to choose a bed without a salesperson hovering over us!
10 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Chester
Thank you for your wonderful review! 😊 We're delighted to hear you had such a great experience in store and were able to find the perfect mattress and bed on your very first visit.
We'll be sure to pass your kind words on to Rose. Thank you for choosing Bensons for Beds, and we hope you enjoy many comfortable nights in your new bed,
Megan | Customer Care Specialist
There is so much more to buying a…
There is so much more to buying a mattress than I first thought however Christine and Dave (Chester ) where on hand ,Menu thanks for the advice and sharing you’re expertise making the whole process a pleasurable experience
13 augusti 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful review! We're so happy to hear that our team provided you with excellent advice and shared their expertise, making your mattress buying experience a pleasurable one. We truly appreciate your kind words!
Team Bensons
Good experience
Staff (Dave the store manager) polite and looked after us well.
Knowledgable.
Good layout in store.
To be slightly critical:
Obviously the price creeps up with add ons. Add on costs need to be clearer when displaying the price e.g. clear delivery cost and clear cost of assembly as some beds had mechanical parts such as an ottoman bed.
Larger displays of picing around the store needed.
Lead time also needs to be clearer for each item. Some were 10 days others 12-14 weeks
Otherwise a good experience.
11 augusti 2026
Svar från Bensons For Beds - Chester
Thank you for your valuable feedback. We're delighted to hear that our staff provided excellent service and that you appreciated the store's layout. We've noted your suggestions regarding clearer pricing for add-ons and lead times, and will certainly take them into consideration.
Thank you for your positive review - Lauryn at Customer Care
Steve and his manager were really…
Steve and his manager were really helpful as always and we would not go anywhere else to buy a bed.
10 augusti 2026
Svar från Bensons For Beds - Chester
We are so pleased to hear that our team provided such helpful service. It's wonderful to know that you had a great experience with us!
Team Bensons
Manager served us
Manager served us. Very friendly informative and passionate about his work.
5 augusti 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear that our manager provided you with such a friendly, informative, and passionate experience. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
A huge thank you to Barry for making…
A huge thank you to Barry for making our recent bed purchase such a positive and easy experience.
Barry greeted us within a few minutes of arriving and immediately made us feel welcome. We explained that we were only looking and honestly had no idea what we wanted, but he was relaxed, patient and never made us feel pressured.
After listening to what we needed, Barry simply asked, “Can I make some suggestions and show you a few options?” His knowledge and approach made the whole process so much easier. Within 40 minutes, we had chosen our new bed, mattress and completed the purchase!
Thank you, Barry, for your friendly service, expertise and for making what could have been an overwhelming decision feel simple and enjoyable. We really appreciated your help.
31 juli 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear you had such a wonderful experience with us! It's fantastic that our team member provided such friendly, patient, and knowledgeable service, making your bed purchase simple and enjoyable. We appreciate you highlighting their expertise.
Team Bensons
Christine in the chester store was…
Christine in the chester store was friendly, approachable and very well informed
4 augusti 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear that Christine in the Chester store was friendly, approachable, and very well informed. Thank you for your wonderful feedback!
Team Bensons
Outstanding service
We visited the Chester branch after receiving a quote from another bed company.
We were greeted by a lovely salesman called Barry who was extremely knowledgeable and professional.
What really made it a pleasure to shop here was that after showing us certain beds and mattresses to look at he gave us some pillows and left us to brouse and try a variety of beds. It was a real pleasure doing business with Bensons For Beds and in our view every shop should have a Barry.
31 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Chester
Thank you for your fantastic review! We're delighted to hear that our salesperson was extremely knowledgeable and professional, and that you appreciated the opportunity to browse and try different beds at your leisure. We're so pleased you had such a positive shopping experience with us!
Team Bensons
Christine at the Chester store was…
Christine at the Chester store was wonderful. She really listened to what we were after as we had limited space and she managed to find the right bed for us. Delivery was also pretty quick
26 juli 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful review! We're delighted to hear Christine at our Chester store took the time to listen to your needs and helped you find the perfect bed for your space. It's also great to know you were pleased with the quick delivery. We'll be sure to pass on your kind words to Christine!
We’d love to serve you again in the future,
Bensons for Beds!💖
Amazing attention to clients
This is our second purchase at this branch and as last time we were helped understanding what the options were based on our needs and we were left freely to decide and choose. Amazing!
29 juli 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful review and for choosing us again! We're delighted to hear that our team took the time to help you understand all the options available and find the right choice for your needs. It's great to know you appreciated the relaxed, no-pressure approach. We truly value your continued support and look forward to welcoming you back in the future,
Bensons for Beds!💖
Svar från Bensons For Beds - Chester
We're so pleased you found our team member in the store very helpful. Thank you for sharing your positive experience with us!✨
Friendly staff who had great knowledge…
Friendly staff who had great knowledge regarding the purchase choices we had for our bedside cabinets.
19 juli 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear that our staff were friendly and had great knowledge regarding your purchase choices for your bedside cabinets. Thank you for your wonderful feedback!
Team Bensons
Very adaptable
Due to a delay in our house purchase Bensons kept the wardrobe in store for us until we were able to complete. They then fitted the wardrobe quickly and efficiently.
19 juli 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear that we could store your wardrobe for you during your house purchase delay. It's wonderful that our team then fitted it quickly and efficiently for you. Thank you for your feedback.
Team Bensons
Store staff very helpful
Store staff very helpful. Delivery bang on time and delivery staff very friendly. Altogether a very good experience.
18 juli 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear that our store staff were very helpful and that your delivery was right on time with friendly delivery staff. It's wonderful that you had a very good experience overall. Thank you for your kind feedback!
Team Bensons
Friendly team
Friendly team. Great service. Useful reminder messages and information about the delivery.
4 juli 2026
Svar från Bensons For Beds - Chester
We're so pleased you found our team friendly and received great service. We're also glad our reminder messages and delivery information were useful. Thank you for your kind feedback!
Highly recommend
We loved how the team took the time to ask us lots of questions to help us work out which bed would be best for us. They also gave us plenty of time to try the different beds before we made our decision, and we never felt under any pressure.
A huge thank you to Barry, Dave and Christine for all your help, patience and expert advice. We would highly recommend this store to anyone looking for a new bed or mattress.
28 juni 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team took the time to help you find the perfect bed without any pressure. Thank you for your kind words and high recommendation!
Team Bensons
Svar från Bensons For Beds - Chester
Thank you for your feedback!
Team Bensons
Fantastic service in the Chester store
Fantastic service in the Chester store, great selection of products and amazing customer service.
29 juni 2026
Svar från Bensons For Beds - Chester
We're so pleased you had a fantastic experience at our Chester store! Thank you for your wonderful feedback.
Team Bensons
The staff at Bensons are very helpful
The staff at Bensons are very helpful! I did the mattress exchange as the first was just too hard for me & hurting my hips. There is a charge for this as expected & it wasn’t a problem & I ordered a different one a medium & it was here in 2 wks. Up to now it’s fine, I’ll know when this heat wave goes.
26 juni 2026
Svar från Bensons For Beds - Chester
We are so pleased to hear our staff were helpful during your mattress exchange. We appreciate your understanding regarding the exchange fee and are glad the new mattress is working out well for you. Thank you for your kind words!
Team Bensons
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