The store staff were very helpful. The delivery team were late due to traffic issues but did an efficient job when they arrived. The new mattresses are wonderful - we both slept well. It was great... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great point of sale assistance. With so many bases, mattresses and headboards to chose from the guidance and advice from the member of staff was invaluable. When our delivery arrived the mattress was... Se mer
Företaget har svarat
We were impressed with Benson for Beds from the moment we walked into the shop. The store manager, Dave was so knowledgeable and helpful and we didn’t take long to find what we were looking for. The c... Se mer
Företaget har svarat
Purchase of 4ft bed and matress Personal service was very pleasant and extremely helpful. All my queries were answered.
Företagsinformation
Om Bensons For Beds - Chester
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Cheshire, Storbritannien
- 1244665818
4,8
Utmärkt
708 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lady took time to help us to choose…
The lady took time to help us to choose the right item showing us a selection of different options
17 oktober 2026
Amazing quality made up with my new tv…
Amazing quality made up with my new tv bed ! Thanks Dave
12 oktober 2026
Purchase of 4ft bed and matress
Purchase of 4ft bed and matress
Personal service was very pleasant and extremely helpful.
All my queries were answered.
10 oktober 2026
Great service- no hard sell so we bought - bed headboard and mattress 😁
Dave the manager was great- very knowledgeable- explained what we needed and he was able to show us exactly what we needed.
15 oktober 2026
Good customer and delivery service
The store staff were very helpful. The delivery team were late due to traffic issues but did an efficient job when they arrived.
The new mattresses are wonderful - we both slept well.
It was great to have our old mattress recycled, too.
13 oktober 2026
Omdöme utan inbjudan
Great service
12 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Bensons For Beds - Chester
Thank you for your kind words Mr Mcintyre! We're thrilled to hear that you enjoyed our product and that our staff made a positive impression. We appreciate your support and look forward to seeing you again soon,
Megan | Customer Care Specialist
Great point of sale assistance
Great point of sale assistance. With so many bases, mattresses and headboards to chose from the guidance and advice from the member of staff was invaluable.
When our delivery arrived the mattress was missing from the order. This was extremely annoying, but the local manager was excellent and resolved the issue within a week. On both occassions the delivery teams were great. Careful and respectful of our property.
17 augusti 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful feedback! We're thrilled to hear that our staff provided valuable assistance and that our manager resolved the delivery issue quickly. It's great to know our delivery teams treated your property with care. We appreciate your support and look forward to serving you again!
Fast, efficient and well informed presentation
Fast, efficient, well informed presentation by sales person and hopefully enabled me to make a good choice!
2 oktober 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful feedback! We're thrilled to hear that our sales team provided you with a fast and informative experience. Your satisfaction is our priority, and we hope you enjoy your purchase. We look forward to serving you again!
Found what I wanted quite easily
Found what I wanted quite easily. The store was well stocked and laid out. The sales assistant was helpful but not too pushy.
26 september 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful feedback! We're thrilled to hear you found everything you needed and appreciated our store layout and helpful staff. We strive to create a pleasant shopping experience for all our customers. We look forward to seeing you again soon!
Great service when we needed to…
Great service when we needed to exchange our mattress, all sorted in store within half an hour and new mattress ordered. It was delivered 5 days after, again good service.
27 september 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful review! We're thrilled to hear that your mattress exchange went smoothly and that our team was able to assist you quickly. We appreciate your business and hope you enjoy your new mattress!
Good
Good, no pressure, advice in store , delivered as promised and our old mattress taken away . What’s not to like!
24 september 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful review! We're thrilled to hear you had a great experience with our team. Providing helpful advice and ensuring a smooth delivery is our priority. We're glad you loved the service and that we could take care of your old mattress. We appreciate your support!
Knowledgeable and curteous staff
Knowledgeable and curteous staff, delivered on time and were very helpful
20 september 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful feedback! We're thrilled to hear that our staff made a positive impact on your experience. Delivering great service is our priority, and we appreciate your recognition. We look forward to serving you again soon!
We got what I was looking for a the guy…
We got what I was looking for a the guy looked after us was very good
18 september 2026
Svar från Bensons For Beds - Chester
Thank you for your fantastic review! We're so pleased to hear that you found what you were looking for and that our team provided you with excellent service. We truly appreciate your kind words.
Team Bensons
A prompt attention on arrival at the…
A prompt attention on arrival at the store and a very professional response to my enquiry.
13 september 2026
Svar från Bensons For Beds - Chester
Thank you for your wonderful feedback! We're so pleased to hear that you experienced prompt attention upon arrival and received a very professional response to your enquiry. We appreciate you taking the time to share your positive experience.
Team Bensons
Excellent customer service and great…
Excellent customer service and great product choice from Dave and the team!
14 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Chester
We're delighted to hear that you experienced excellent customer service and found a great product choice. It's wonderful to know our team could assist you so well!
Team Bensons
Bed delivery.
The two members of staff who delivered our bed telephoned on the day to confirm the time of delivery. They were very respectful of our property and both removed their shoes at the front door. Would recommend highly, thank you
9 september 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear that our delivery team was respectful of your property and confirmed the delivery time. It's wonderful that they removed their shoes at the front door. Thank you for your high recommendation!
Team Bensons
Knowledgeable and efficient company
We were impressed with Benson for Beds from the moment we walked into the shop. The store manager, Dave was so knowledgeable and helpful and we didn’t take long to find what we were looking for. The company kept us informed by email throughout the whole process and on delivery day the driver Barry and his assistant Kelvin were so polite and courteous and did everything we would have wanted them to do. We would throughly recommend Bensons for Beds to anyone.
28 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Chester
Thank you for your fantastic review! We're thrilled to hear that Dave, Barry, and Kelvin provided you with such great service. It's our goal to make your experience seamless and enjoyable. We appreciate your recommendation and look forward to serving you again!
We were not rushed when in the shop
We were not rushed when in the shop, able to look around with no hard sale pushing.
The salesman was very helpful a new his stuff he gave us all the right information
9 september 2026
Svar från Bensons For Beds - Chester
We're so pleased to hear you had such a positive experience in our shop! It's wonderful that you felt no pressure and had the freedom to browse at your own pace. We're also delighted that our team member was helpful and knowledgeable, providing you with all the information you needed.
Team Bensons
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