First class service from Tyrrell in the Westwood Cross branch. Warm attentive service that cut out a lot of time wasting. His analysis of our needs resulted in a shortlist that goes perfectly. Patient... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The sales representatives in store were very friendly and helpful without being pushy. They left us alone to browse but kept checking in. Ordering was very straight forward including the finance optio... Se mer
Företaget har svarat
We were warmly welcomed when we entered the store. Karen gave us the space to browse without making us feel pressured but was on hand to offer guidance when needed. The advice and help we were given w... Se mer
Företaget har svarat
Struck gold with Bensons for Beds! Went to our local store looking for an ottoman double bed for the spare room and came out with an absolute bargain stock clearance Superking for our bedroom. Right c... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Broadstairs
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5 Westwood Retail Park, Westwood Road, CT10 2RQ, Broadstairs, Kent, Storbritannien
- 1843860976
4,9
Utmärkt
721 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful
Our server, Tyrrell, listened to our needs and was very informative about the different benefits of each mattress. Great customer support 👏
31 augusti 2026
Svar från Bensons For Beds - Broadstairs
Thank you for your kind words! We're thrilled to hear that Tyrrell provided you with excellent service and valuable information about our mattresses. We appreciate your feedback and look forward to helping you again in the future!
Svar från Bensons For Beds - Broadstairs
Hi Victoria,
Thank you for your review! 😊 We're thrilled to hear everything was excellent from start to finish. That's exactly the experience we aim to provide for all our customers!
We really appreciate you taking the time to share your feedback and thank you for choosing Bensons for Beds. We hope you enjoy your purchase and look forward to welcoming you again in the future,
Megan | Customer Care Specialist🛏️
Fantastic experience at the Broadstairs…
Fantastic experience at the Broadstairs store. No pressure selling. Very informative and lovely salesman Tyrrel. Recommend this store :)
22 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you had such a fantastic experience at our Broadstairs store. It's wonderful that our salesman was informative and that you felt no pressure. Thank you for your recommendation!
Team Bensons
Very knowledgeable staff.
18 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Broadstairs
Thank you for your review! 😊 We're delighted to hear that our staff were very knowledgeable and able to help you with confidence. Providing expert advice and guidance is what we strive for, so it's wonderful to know you had a positive experience. Thank you for choosing Bensons for Beds,
Megan | Customer Care Specialist🛏️
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear that your delivery arrived on time and that our team members were very helpful. Thank you for sharing your positive feedback with us!
Team Bensons
Svar från Bensons For Beds - Broadstairs
We're so happy to hear you appreciate our wide product selection! Thank you for your kind words.
Team Bensons
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear that you experienced good service and communication, and that your delivery was on time. Thank you for your positive feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Staff ( Karen) very patient ,lots of…
Staff ( Karen) very patient ,lots of information given , nothing was too much trouble. Excellent service.
Store was quiet dark and not well set out
10 augusti 2026
Svar från Bensons For Beds - Broadstairs
Thank you for your feedback! We're delighted to hear that Karen provided such patient, informative, and attentive service, and that nothing was too much trouble. We'll be sure to pass along your kind comments to her. We also appreciate your feedback regarding the store layout and lighting, as this helps us identify areas where we can improve.
Thank you for your positive review - Lauryn at Customer Care 💜
Very pleasant store
Very pleasant store. Sales assistant, Maxine was very helpful and patient. Would recommend this store to anybody buying a bed.
10 augusti 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you found our store very pleasant and that our sales assistant was very helpful and patient. It's wonderful that you would recommend our store!
Thank you for your positive review - Lauryn at Customer Care 💜
We were looking for an item and when…
We were looking for an item and when that was not available the young man, Kyle, found us an alternative at a very reasonable price. Smily, well spokenand keen man.
2 augusti 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased Ryan was able to find you a suitable alternative at a reasonable price. It's wonderful to hear they were friendly, well-spoken, and keen to help. We appreciate your kind feedback.
Team Bensons
Was helped and advised from start to…
Was helped and advised from start to finish did not feel pressured to buy anything i did not want. Kyle went the extra mile
3 augusti 2026
Svar från Bensons For Beds - Broadstairs
Thank you for your wonderful review! We're delighted to hear that our team provided such helpful advice from start to finish and that you felt no pressure during your visit. It's fantastic that our team went the extra mile for you.
Team Bensons
Maxine was very helpful
Maxine was very helpful, knew what I wanted , directed me to the most ideal bed I needed and was generally excellent all round.
31 juli 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear that our team member was very helpful and directed you to the most ideal bed for your needs. It's wonderful that you had an excellent experience all around!
Team Bensons
Amazing service again from Bensons for beds at Westwood cross Broadstairs.
As we walked into the store we were welcomed and ask if we needed any help, we explained what we were after and Tyrell escorted us to the products. He left us to wander around the department. As We left the store, we told Tyrell we had made other arrangements to meet friends. He told us what time the store was closing that day and it certainly would not be an inconvenience if we came in 5 minutes before they closed. We returned to the store to see Tyrell and he was with another client, we were approached by Mark the manager who explained that Tyrell had told him what we after, he assisted us with all our needs.Needless to say we purchased the products. The service we received was absolutely fantastic.
21 juli 2026
Svar från Bensons For Beds - Broadstairs
Thank you for your fantastic review! We're delighted to hear that Tyrell and Mark provided such excellent service during your visit. It's great to know that you felt welcomed, supported, and given the time and space to make the right decision. We'll be sure to pass on your kind words to both of them. Thank you for choosing Bensons, and we hope you enjoy your purchase! 😊
Great quality bed and mattress at a…
Great quality bed and mattress at a reasonable price. Karen who served me was extremely helpful. Delivered at time stated and deliver to the room requested.
18 juli 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you're happy with the quality and value of your new bed and mattress. It's wonderful that our team member was extremely helpful and that your delivery was on time and placed in the room you requested! Thank you for your feedback!
Team Bensons
Mark had good personality and was…
Mark had good personality and was experienced
21 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Broadstairs
We are so pleased to hear that our team member was experienced and had a good personality. We truly appreciate your kind words and positive feedback!
Team Bensons
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you received good service in our store and found our prices to be good. Thank you for your positive feedback!
Team Bensons
Very helpful instore member of staff…
Very helpful instore member of staff with no pressure to purchase. Excellent customer service.
18 juli 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you had such a positive experience with our in-store team member and that you received excellent customer service without any pressure. Thank you for your kind feedback!
Team Bensons
Shopping experience
We were warmly welcomed when we entered the store. Karen gave us the space to browse without making us feel pressured but was on hand to offer guidance when needed. The advice and help we were given was informative without being pushy - this made the experience so much better than you often get in similar places. Would definitely recommend others go here and we would certainly go back for other furniture needs. Thank you.
11 juli 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team provided helpful guidance without being pushy, making your visit enjoyable. We appreciate your recommendation and look forward to welcoming you back!
Team Bensons
I am pleased with the beds and…
I am pleased with the beds and mattresses. There was a hiccup with one of the mattresses but the Manager resolved this very promptly
12 juli 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you're happy with your new beds and mattresses! We appreciate you highlighting how promptly our manager resolved the issue with one of the mattresses.
There was a good choice of sofa beds in…
There was a good choice of sofa beds in store and the sales assistant had access to a lot of information.
The product arrived a few days after ordering and we are pleased with our purchase.
9 juli 2026
Svar från Bensons For Beds - Broadstairs
We're so pleased to hear you found a good selection of sofa beds and that our sales assistant was well-informed. It's wonderful that your product arrived quickly and you are happy with your purchase!
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