Really helpful sales person. No pressure selling. No hovering just let me look and take my time. Answered all my questions. First time I have bought from Bensons. Awaiting my delivery which I am hopin... Se mer
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Plats
Byt plats4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The purchasing process in shop was good/fine. The delivery was put into my garage, not upstairs as discussed during the purchasing process (also gave this feedback on courtesy phone call received a... Se mer
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The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Se mer
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Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Se mer
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Företagsinformation
Om Bensons For Beds - Aberdeen
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Storbritannien
- 1224495862
4,7
Utmärkt
327 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service and top‑quality furniture
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is exceptional, the comfort is unmatched, and the designs fit perfectly into each room. The staff were incredibly helpful, patient, and knowledgeable, making the whole experience smooth and enjoyable. My children love their new rooms, and my new bed is simply perfect. Highly recommended. Fantastic service and top‑quality furniture. My super‑king bed is incredibly comfortable, and my kids’ bedroom sets look amazing. Smooth purchase, great delivery, and excellent value.
26 juli 2026
Svar från Bensons For Beds - Aberdeen
Hi Dr Abdallah,
Thank you for your incredible review! We're absolutely delighted to hear how pleased you are with your new super king bed and the bedroom furniture for your children. It's wonderful to know that both the quality and comfort have exceeded your expectations, and that our team helped make the whole process smooth and enjoyable. We're especially pleased that your children love their new rooms and that you're enjoying a perfect night's sleep in your new bed. Thank you for your recommendation and for choosing us😊
Bought a bed - Updated
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection on the visible facing jointing of one of the legs. This obvious flaw was not pointed out by the delivery men. They told us they could not unbox the cabinet because it was against company procedure and left us to it. They left the mattress on the bed with corner protection still attached, which had to be cut off. So, the disappointing delivery performance and product did not match expectations carried over from the Sales/buying stage. Today 07/09/26 Update: In contact with Benson's they offered a cash, store voucher or replacement solution to the damage on bed. Replacement was selected and has now been carried out. Aside from a little disappointment, time and effort on our part their Customer Services was very good. All's well that ends well so upgrading to four stars. Five stars would be reserved for right first time.
21 juli 2026
Svar från Bensons For Beds - Aberdeen
Thank you for your feedback, and please accept our sincere apologies for the disappointment caused. We have contacted you to discuss your feedback further. We apologise again for the frustration caused.
Very helpfull staff
Very helpfull staff. Knowledgeable about product and patient layout showed us lots of options
22 juli 2026
Svar från Bensons For Beds - Aberdeen
We're so pleased to hear that our staff were very helpful and knowledgeable about our products, and that the layout showed you lots of options. Thank you for your wonderful feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Svar från Bensons For Beds - Aberdeen
We're so glad to hear that you had a great delivery experience! Thank you for taking the time to share your positive feedback with us.
Team Bensons
Svar från Bensons For Beds - Aberdeen
We're so pleased to hear everything went well and you had a positive experience with us. Thank you for your kind feedback!
Bensons mattress
The whole transaction was excellently handled from store purchase to delivery.
Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.
The delivery was done with speed and tidiness and no fuss.
Well done Bensons, excellent service all round.
11 juli 2026
Svar från Bensons For Beds - Aberdeen
We're so pleased to hear that your entire transaction, from store purchase to delivery, was excellently handled. It's wonderful that our assistant was knowledgeable, pleasant, and friendly, going out of her way to help you. We're also delighted that the delivery was speedy, tidy, and fuss-free.
From start to finish the experience was…
From start to finish the experience was a pleasure.
Sales and delivery staff were great.
6 juli 2026
Svar från Bensons For Beds - Aberdeen
We're so pleased to hear that your entire experience, from start to finish, was a pleasure and that our sales and delivery staff were great. Thank you for your kind feedback!
Currently moving house and we went into…
Currently moving house and we went into the Kittybrewster branch and we have a great experience. Will definitely be back when it’s time to buy.
3 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Aberdeen
It's wonderful to hear you had a great experience at our Kittybrewster branch while moving house! We look forward to welcoming you back when you're ready to buy.
Friendly staff
8 juli 2026
Svar från Bensons For Beds - Aberdeen
Thank you for your wonderful feedback!
Svar från Bensons For Beds - Aberdeen
We are so pleased you found our team kind. Thank you for your feedback!
Team Bensons
Svar från Bensons For Beds - Aberdeen
We are so pleased you found our team friendly and helpful. We appreciate your feedback!
Team Bensons
From start to finish the process was…
From start to finish the process was easy and straight forward. Everyone involved was helpful.
13 juni 2026
Svar från Bensons For Beds - Aberdeen
We're so pleased the process was easy and straightforward for you. We appreciate your kind words about our helpful team.
Team Bensons
Svar från Bensons For Beds - Aberdeen
We're happy to hear that.
Team Bensons
Svar från Bensons For Beds - Aberdeen
We're so glad our team was helpful and knowledgeable. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Aberdeen
We're so pleased your order arrived exactly on time as promised. Thank you for your feedback.
Team Bensons
Bensons bed
Bensons bed , they are tge goods bed if you sleeping i don't have the problème of the backache for me is said out the problems for the backache
5 juni 2026
Svar från Bensons For Beds - Aberdeen
We're so happy to hear our bed has helped with your backache! Thank you for sharing your positive experience with us.
Team Bensons
No issues from purchase to delivery
No issues from purchase to delivery. Friendly staff all round
30 maj 2026
Svar från Bensons For Beds - Aberdeen
We're so pleased your experience was smooth and our staff friendly. Thank you for your feedback!
Team Bensons
Svar från Bensons For Beds - Aberdeen
We're delighted you had a great experience and found our staff friendly and helpful. Thank you for your feedback!
Team Bensons
The comfort of my bed is great
The comfort of my bed is great. I am enjoying my sleep on the comfort of Benson bed.
29 maj 2026
Svar från Bensons For Beds - Aberdeen
We're so pleased you're enjoying the comfort of your bed and sleeping well! Thank you for sharing your positive experience.
Team Bensons
Absolutely amazing from start to…
Absolutely amazing from start to finish!! Order was easy, we were able to track the progress of our delivery- the delivery was very smooth and we had two very kind men that brought our madras’s at the agreed time- the product is top quality- would highly recommend!!
25 maj 2026
Svar från Bensons For Beds - Aberdeen
We're so pleased to hear your entire experience was amazing, from easy ordering to a smooth delivery with our kind team. It's wonderful you love the top-quality product!
Team Bensons
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